Best Buy

Category: Electronics store

Address: 3720 National Rd E, Richmond, IN 47374, USA

Phone: +17659653649

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Robert Brown

Jul 24, 2022

Very helpful. I knew what I wanted and they didn't push anything else or anything more. I purchased a TV and did not touch it one time until getting home. They moved it and loaded it without me even asking for assistance.

Brad Hacker

May 15, 2022

Great experience! While looking for multiple technology devices one associate assisted on her expertise and then took us to the associate with knowledge of our other devices we were looking for. Unlike many other east central Best Buy stores I have recently visited. Worth my drive to Richmond. I recommend this store.

David Hartzell

Feb 20, 2022

You never know what you'll find at Ollie's besides good prices. Many times the items are at the end of the expiration date, but it hasn't seemed to matter with most things I've bought. This store was well stocked unlike many local stores. Checkout was slow but every place is these days so I'm not holding that against Ollie. Not now anyway.

Eric Adams

Feb 5, 2022

I got a new stereo installed by the “Geek Squad” auto tech department, Josiah handled the installation. It was a super quick process (about an hour), and it turned out I had initially purchased a part that he didn’t end up needing for the installation. I expected to get refunded the part cost, but he also refunded for the labor that wasn’t required - a pretty significant refund for the unnecessary labor, which I found to be super honest and ethical. Maybe that’s standard procedure but it seemed like something a lot of companies might not do. Josiah was a really nice dude and he did the job well. It went about as smooth as I could’ve hoped, and I love the new stereo!

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Questions & Answers

do you have the linksys ea7300 max stream and what is the price

Gary Patterson | Jan 31, 2021
ollie west | Feb 1, 2021

Hey, the module number is AC1750. I checked BestBuy.com for you and it looks like they do carry it. However it does not look like it is available in the Richmond location. You would have to order it. If you go in store they can help you do that as well. Or you may do that online.

Do this Best Buy get enough business to keep it open for a very long time? True or False

Thomas Woolum | Feb 1, 2019
Bolek Zdzisislaw | Feb 2, 2019

Love it! These people really love to be there, unlike other places that are their McJobs

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Do you offer Applecare in your store? I need a battery replaced in my I phone 6

Diane Hess | Jan 31, 2021
Hector Barbossa | Feb 1, 2021

Would have been great to see an answer to this question that was asked a year ago.

why will no one answer the PHONE

Cain Signs | Feb 1, 2019
Tristan | Feb 2, 2019

Unfortunately Best Buy uses a phone HUB where it directs all calls to a central location. Each individual store cannot control what calls get pushed through or answered properly. HOWEVER, if you use the extension 2101 or 2103 when asked to use one it will direct you directly to that store you are trying to get a hold of.

Do you have the fire stick and how much is it

Michael Richardson | Feb 1, 2018
DRE “Dreman23” Glenn | Feb 2, 2018

yes it cost about 45 to 65 depends where u buy it from

I was just wondering if you have a smart TV 65" 2160 in stock?

Sharon Hoelscher | Feb 1, 2018
Karen Stapleton | Feb 2, 2018

Don't count on getting the correct answer over the phone unless you speak directly to that department and make sure you get the person's name.

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Are there oculus quest 2's avaliable right now at this location?

yungbuckaroo 66 | Jan 1, 2022
C C | Jan 2, 2022

According to their website it is not available in store at the Richmond location.

DO YOU DO APPIANCE REPAIR

Greens Fork Alignment Centerville | Jan 31, 2021
Phil Smith | Feb 1, 2021

Yes

Do you guys get enough business in Richmond, Indiana?

Thomas Woolum | Jan 31, 2021
Barry Mosier | Feb 1, 2021

Yes

Do you have a Dura Force Pro 2 in store?

David Shives | Jan 31, 2021
Karen Chronister | Feb 1, 2021

Call the store

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do you have replacement battery for a LG phoenix 3 cell phone

Rhonda Hill | Feb 1, 2020
Chris Ramsey | Feb 2, 2020

I would call the store and ask.

Can you get iPhones and Apple laptop here ??

Richard Robert | Feb 1, 2020
Vickie Couch | Feb 2, 2020

Yes

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Can I get my s5 fixed here because the screen display is going out

Dominic Koedel | Feb 1, 2020
Dustin Elliott | Feb 2, 2020

Probably best to call and ask.

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Do you buy old vinyl records?

Rosina Showalter | Feb 1, 2018
tommy blevins | Feb 2, 2018

No

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How do I get an extension for a person to pick up the phone?

Lisa Murphy | Feb 1, 2018
Desma Brooks | Feb 2, 2018

I just spoke with someone with Best Buy Richmond. Took 12 minutes on hold for an answer. I was told that calls to 4 different locations are being handled by a hub, and calls are being dropped during transfer. My suggestion is to be patient if you need an answer over the phone, otherwise it may be quicker to just go to the store. Live Chat is available on the Best Buy App. Good luck.

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How do you get a person to answer phone?

Lisa Murphy | Feb 1, 2018
Desma Brooks | Feb 2, 2018

Keep calling.

IS THE GOOGLE PIXEL PHONE ON SALE?

A Google User | Feb 1, 2018
Eliteclan72 twitchtv | Feb 2, 2018

I don't know

Can your geeks repair a Google Chrome OS...THAT IS OUT OF WAURANTEE?

ruth egan | Feb 1, 2018
Dee Luna | Feb 2, 2018

If you have a Chromebook, You could do everything they could do easily unless it is a hardware problem.

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