Address: 820 Phillips Ln, Louisville, KY 40209, USA
Phone: +15023619009
Jaimelyn Mulimbiyi
This was a nice hotel. Very clean. The staff was cordial. The breakfast was disappointing. There needs to be vegan options. There was packaged oatmeal with brown sugar already in it and then there were extra toppings...why? Please, get a bulk container with a dispenser attached and fill it with some whole grain rolled oats. Keep the toppings there and we're good! You'll save a ton of money just by making this one change.
Felicia Wilson
I want to start off by saying this, their staff is AMAZING! From Lavern who made my day correcting my reservation and leaving me with a checkout, saying I would stay there again due to staff experience and location. Brought this rating one star higher. Gloria checked me in and it was also a pleasurable experience. Can't for get Lisa who recommended a great Pizza place for me and the family to order delivery cause we was worn out from the park. It was very convenient the staff had a shuttle service to take you to and from Kentucky Kingdom as well. Continent Breakfast was average and limited seating. The rooms were out dated. Only one wall even had a picture on it was very sad. The walls above the bathroom was cracking. Needs renovation asap. I look forward to them making changes. If was not for the staff it would have been a 3 rating.
Mike Ross
Stayed 2 nights in mid May. The room refrigerator didn’t work and was not fixed or swapped out during our stay. A bucket of ice was a decent substitute. The full breakfast lacked bacon. Only sausage and eggs plus the other continental type items. The room was nice. Clean. Kids liked the indoor pool. Excellent location for the Exhibition Center. Staff was friendly. I would stay again if ever in Louisville.
Stacks Bundy
My stay was amazing! The suite was beautiful & the mirrors?! AMAZING! The hotel is absolutely gorgeous on the inside & very clean! The bed felt like HEAVEN. It was kinda hard going places because I wanted to lay in bed all day. The staff was very hospitable and accommodating and I will definitely stay there next time I’m in Louisville!
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A mini refrigerator, a microwave, a small sink. A coffee boiler...all in a mini bar section
Yes they do.
They are great just call and talk to them. The best hotel staff I have met in a long time.
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