Thriveworks Counseling & Psychiatry Fredericksburg

Tiffany Donadi

Worst experience, ever! Provider did not show for the session, yet I was still billed for it. I've been placed on hold for a total of over 4 HOURS trying to get the issue resolved. DO NOT use Thriveworks!

Charles Benedict

This is mostly in regards to the billing department. I stopped using thriveworks because random charges kept pulling out of my account. 30 dollars here, 100 dollars there. It’s September 3rd and I just got charged 99 dollars for my last session which was on February 14th. They’re painfully disorganized and there are better options available.

jessica Martien

Hello All, I to am writing a review in regards to the billing department. Please take note I love my therapist and will not bad mouth her. It does suck she works with this particular company. ( reason for my 2 stars is Ms. Patricia Clark) I understand the company recently switched from accepting Medicaid to NOT. Well the training was not given with the switch. The billing department is rude and not helpful. I have spoken with several people and feel the same for everyone I've spoken with. Today I spoke with Tiffany and she referred to her supervisor as Christine Hurley; who I did not speak with because Tiffany hung up on me! I had a card on file as request and was charged WHENEVER and for WHATEVER amount. Please get some training for the billing department and get your (Thrieveworks) affairs in order. This is for those seeking help not to be frustrated and cheated out of money. If you choose this service please check your statements and be sure the charges are correct.

Lauren Garner

Please do not waste your time with this company. I have had MULTIPLE billing issues. They have taken money out of my account unauthorized two times. I had to call my bank to block them. Keep in mind this is after I cancelled my subscription with them. I do NOT recommend this company at all!!! I had to give them one star to post this but I honestly give them zero stars!!