AT&T Store

Category: Cell phone store in Wasilla, Alaska

Address: 1865 E Parks Hwy Cottonwood Creek Mall, Wasilla, AK 99654, USA

Phone: +19076310350

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Bill Tatom

Sep 20, 2022

Liars. Deceptive practices

Athena “Sissy”

Sep 17, 2022

Not very customer friendly and the check in system is a bit off.

Grace Leblanc

Sep 13, 2022

Great customer service

Mary Clement

Sep 11, 2022

Love their service and they have trade in for a newer phone

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Questions & Answers

Why is my number a long distance number when someone tries to call me from the same town as I live in

F Per | Sep 22, 2018
Naynaylovesmakeup | Sep 22, 2018

When u get a # u tell them ur zipcode and then ur number should reflect that. All wasilla palmer #s should be able to call eachother without long distance. I would report the problem right away to find a resolution

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Do you carry the newest Samsung Galaxy phones?

AT&T Store | Jul 23, 2022
AT&T Store | Jul 23, 2022

Yes, we always carry the newest phones from Samsung. Stop by our Wasilla location and see them in person.

Do I have to visit a store to pay my bill?

AT&T Store | Oct 26, 2021
Tina Hansen | Oct 26, 2021

Nope! You can pay by phone, online, through the app, with a person in the store, in your car outside the store, or on a self-serve kiosk in the store without waiting in line. Cash, check (most accounts), debit, credit, Apple Pay, Samsung Pay, or automatic payments.

Do you carry the iPhone 13?

AT&T Store | Oct 26, 2021
Tina Hansen | Oct 26, 2021

Yes, though inventory varies considerably from day to day.

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Does AT&T provide internet serivers for house hold like wifi or just for mobile phone?

Jason Austin | Sep 21, 2020
Tina Hansen | Sep 21, 2020

Only wireless internet. 100 GB is the highest plan currently.

The time is 10:47am on Sunday the 7th of October 2018. I called and called and called. No answer. Does anyone answer the phone?

Danielle Petty | Sep 22, 2019
D Wilson | Sep 22, 2019

Maybe less staff on Sunday, and PFD sales have them very busy.

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Can I return a new phone I got a day ago

Z B | Sep 22, 2019
Dani E | Sep 22, 2019

If a product is defective companies are almost always open to return/exchange. If product was damaged through neglegince, some companies might offer discounts toward purchase of new product if the customer asks for such offers. If the product was bought in haste and unneeded/ unwanted, it is possible the company will accept a return of product in the same condition as long as no contracts for payment had been signed and it was bought outright. If you are looking to upgrade your phone they might take the difference in payment already made (product returned) for a new phone. Each return is situation based if a persistent customer is open with their communication and considerate towards company staff. Remember to ask to speak with a supervisor if a sales rep says their hands are tied. With kindness and persistence on your side, the odds are in your favor

Does you store have a life line program?

wesley breshears | Sep 22, 2018
Bob Mill (323Alaska) | Sep 22, 2018

Lifeline is govt program. ATT should be a vendor

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