Lithia Chrysler Jeep Dodge Ram of Wasilla

Category: Dodge dealer

Address: 2891 Sun Mountain Ave, Wasilla, AK 99654, USA

Phone: +19072054755

Opening hours

Sunday: 11AM–7PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Mark R.

Sep 21, 2022

Thank you Lithia Dodge and Matthew Baskett. Love my new Jeep the hole experience at this dealership was awesome, fast new all the answers to my questions. Very polite went the extra mile.

Greg B

Sep 19, 2022

I had a good experience, and it really felt like they were trying to make a deal happen. However, due to existential circumstances beyond either their control or mine I had to walk a way.

Debbie Farris

Sep 19, 2022

Gina Baratto was awesome!! My experience was fast, convenient and a pleasure!! I LOVE LOVE my new car

hamza dorsey

Sep 17, 2022

Everything was great until the loan department who they go through contacted me and I was going through and verifying everything with them when I came to find out about what their salesperson told me and their financed person told me were two different things and despite me trying to clarify that nothing had properly been explained their Finance person remain defensive about it and said he had explained everything to me and that "no one leaves my office without me explaining everything and that they understand." When in reality I sat in their office for about 10 to 15 minutes just siging page after page while they barely skimmed everything and was given a flash drive and told everything i need to know was contained on it. I came to an agreement with the salesperson for a firm number on the car yet when my loan went through they increased the amount I was supposed to pay for the car and then when I called about it they became defensive and told me I was wrong and that they had explained everything properly to me when in fact if that was the case I would not have been calling with concerns regarding discrepancies. However now that everything has gone through I'm stuck with it, I fell for it hook line and sinker, I will never refer a soul to this place and will never do business here again. Especially now that they won't do anything except try to bribe me to take this review down expecting a paltry sum to get me to forget the easily 8000 extra I'll be forced to pay

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Questions & Answers

Is it still impossible to get cars serviced here? Every time I call the service department, the phone rings off the hook for minutes at a time with no answer.

James | Feb 24, 2022
Dr. Ronnie Pace | Feb 24, 2022

I went there yesterday and yes, they claim that there is a two to three month waiting list. It's amazing how many people are running around there not doing anything, though. Four or five people have in a conversation at any given time. I think the biggest problem is they can't find good help and I really don't think the management cares. We just bought a new truck and have not been impressed with their follow-up on things that needed to be worked on. Can't blame it on Covid.

Do you have any red renegades in stock

Randy Beck | Sep 23, 2019
Matthew Baskett | Sep 22, 2021

Yes

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