Bicycle Chain - Durham

Category: Bicycle Shop in Durham, North Carolina

Address: 5400 Durham-Chapel Hill Blvd, Durham, NC 27707, USA

Phone: +19192862453

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Mary Berry

Sep 14, 2022

We've been here probably 10 times, and the folks have, at best, not been friendly or helpful and, at worst, been rude. My husband stopped in today looking for a youth bike helmet, was directed to the one option they had, and was told it "may or may not fit" our child. We always start here in hopes of having a better experience and supporting a local business and almost always end up buying what we need elsewhere.

Amanda Pomeroy

Sep 9, 2022

Tried to get two bikes repaired/altered, and the repair guy was fairly condescending and quoted me prices high enough to just buy a new bike. When discussing a trade in on yet another bike, the front desk guy was also super condescending. No other customers in the store and we are apparently in a tight used bike market, but a 2015 mid-range ($1000 new) bike wasn't the "type of bike our customers would buy".

Michael Berger

Sep 5, 2022

Crashed my new bike! Bent the derailleur hanger. They got it fixed sane day saving 2 days of riding for me!!!

Carl M

Aug 17, 2022

Sales guys and gals are generally nice here. (And I am nice to them as well.) They're not well organized or focused, though. If you have a challenging issue, look elsewhere.. but if you want to check out a new bike and are pretty sure you know what you want... Or you need a tune-up or simple fix, this shop is good for that. I think the other locations of the BC are a little better...

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Questions & Answers

Do you sell mopeds

Richard Mays | Apr 24, 2022
Bicycle Chain - Durham | Apr 24, 2022

No, we do not sell mopeds. We do sell Electric Assist Bikes. If you'd like to learn more about them, stop by the store to talk to a salesperson and take a free test ride.

Are bicycle tents a good investment?

Nell Barlow | Sep 21, 2021
Bicycle Chain - Durham | Sep 21, 2021

Hey Neil - thanks for contacting us. If your referring to tent that you would use for storage, that would be a good option to protect a bike that has to be kept outside. Leaving a bike exposed to the elements can quickly result in rust and corrosion. Hope that helps. Thanks!

Bike gear shifters?

Thangboih buansing | Sep 21, 2020
otihcac guzy | Sep 21, 2020

Yes..

Hi. I need an orientation on which bicycle is the most appropriate for me. I want an all-terrain bike. I am 5'10 "tall and weigh 300lbs. Which off-road bike do you recommend, please?

Luis Rivera | Sep 21, 2020
Bicycle Chain - Durham | Sep 21, 2020

Hey Luis, Thanks for reaching out! We have a number of bikes from both Specialized and Cannondale that would be appropriate for you. Sounds like a hard tail mountain bike might be the best bet. Do you have the time to stop by the shop to look at a few, and possibly take them for a test ride? If not, a phone call would probably be more appropriate than messaging so we could ask you some more specific questions. Let us know what works for you.

We have a Surrey bike we are interested in selling. Do you all take those for trade in? If not, do you know someone who does? Thanks!

Mhv Last name | Sep 22, 2018
Scott Watkins | Sep 21, 2020

Many bike shops won't take a trade-in but bicycle chain is one. As Allen points out they won't give you much. It's a tough resale market for anyone with a bike. Check out facebook market and cragslist to see what people are asking. Not advocating those sites due to the in-person transaction, maybe check eBay as well but the shipping business can make it took expensive, depends on the bike I guess.

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Do store sell bicycle screws

Shirley Owens | Sep 22, 2018
Matt North | Sep 22, 2018

They have all the necessary bike parts, probably bolts not screws on a bike

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