Address: 326 S Mt Juliet Rd, Mt. Juliet, TN 37122, USA
Phone: +16157548900
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Ray Harper
Beware: Unfriendly service staff and poor customer service. Counter hostess and line cook seemed more interested in berating me in front of the dining patrons and staff for using a door that led inside of the restaurant. Instead of welcoming me to their restaurant and offering me a menu. I didn’t get my Waffles as I was busy being accosted and forced feed with extreme reiteration “We don’t use that door.” I’m sure the food would have been decent but the ambiance and staff attitude is a major turn-off , that’s the last thing someone needs when it’s 2:00am and you’re hungry. As for the future “I won’t be using that door.” I will not return.
Abby Davis
It was my first time visiting this location since I’m in town to see my family. Our server made a small mistake with my mom’s order but was upset when she didn’t want it remade just to get the side of chili she asked for. When I got my food it tasted good, but it was really greasy, I got a cheesesteak melt hash brown bowl. It was great until I found a foreign hair in my food😅. I decided to take it home and nuke it later to be able to eat it and started drinking my water I didn’t bother to ask a straw for. That’s when I noticed another black hair on an ice cube in my water. I didn’t say anything to the server, but it was definitely the worst experience I’ve had at a restaurant.
Ron Nussle
When you go into waffle House you know what you're going to get good food quickly. The other thing I like about them is that all their staff is friendly and cheerful. It's really nice way to start the day.
David Reneau
My wife and I decided to eat here since it was close to our hotel. What a horrible experience. Period!! Our waitress was high on something. She said she hasn't had any sleep in over 24hrs. The waitress that relieved her kept apologizing for her and told us she always comes to work high on something. The burger I ordered was like jerkey and our order was brought to us wrong. Jodie, the waitress that was high forgot I ordered coffee and I had to ask for it again. She wrote our bill and what should have been a $18 bill, she wrote down $37.50. Wow..... I asked the other waitress about the bill and she couldn't believe it. She again apologized and corrected it. Thank God she took the place of Jodie. How can someone keep their job like this?? How pathetic is the management. Jodie was even staggering while she was walking around. Talked with a slow slur. Don't take a genius to know what's up. Plus her co- worker confirmed what we thought. You want to feel bad for someone like this but she's an adult and must be accountable for her own actions. Waffle House needs to look into this.
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Didn't visit this location but the other locations in like Antioch area are good .
Poor customer service
Tables have partitions between them and seemed to be less chairs and tables than normal and servers and cooks wear masks
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