Waffle House

Category: Breakfast restaurant in Mt. Juliet, Tennessee

Address: 326 S Mt Juliet Rd, Mt. Juliet, TN 37122, USA

Phone: +16157548900

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Ray Harper

Jun 15, 2022

Beware: Unfriendly service staff and poor customer service. Counter hostess and line cook seemed more interested in berating me in front of the dining patrons and staff for using a door that led inside of the restaurant. Instead of welcoming me to their restaurant and offering me a menu. I didn’t get my Waffles as I was busy being accosted and forced feed with extreme reiteration “We don’t use that door.” I’m sure the food would have been decent but the ambiance and staff attitude is a major turn-off , that’s the last thing someone needs when it’s 2:00am and you’re hungry. As for the future “I won’t be using that door.” I will not return.

Abby Davis

Jun 4, 2022

It was my first time visiting this location since I’m in town to see my family. Our server made a small mistake with my mom’s order but was upset when she didn’t want it remade just to get the side of chili she asked for. When I got my food it tasted good, but it was really greasy, I got a cheesesteak melt hash brown bowl. It was great until I found a foreign hair in my food😅. I decided to take it home and nuke it later to be able to eat it and started drinking my water I didn’t bother to ask a straw for. That’s when I noticed another black hair on an ice cube in my water. I didn’t say anything to the server, but it was definitely the worst experience I’ve had at a restaurant.

Ron Nussle

May 9, 2022

When you go into waffle House you know what you're going to get good food quickly. The other thing I like about them is that all their staff is friendly and cheerful. It's really nice way to start the day.

David Reneau

Feb 24, 2022

My wife and I decided to eat here since it was close to our hotel. What a horrible experience. Period!! Our waitress was high on something. She said she hasn't had any sleep in over 24hrs. The waitress that relieved her kept apologizing for her and told us she always comes to work high on something. The burger I ordered was like jerkey and our order was brought to us wrong. Jodie, the waitress that was high forgot I ordered coffee and I had to ask for it again. She wrote our bill and what should have been a $18 bill, she wrote down $37.50. Wow..... I asked the other waitress about the bill and she couldn't believe it. She again apologized and corrected it. Thank God she took the place of Jodie. How can someone keep their job like this?? How pathetic is the management. Jodie was even staggering while she was walking around. Talked with a slow slur. Don't take a genius to know what's up. Plus her co- worker confirmed what we thought. You want to feel bad for someone like this but she's an adult and must be accountable for her own actions. Waffle House needs to look into this.

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Questions & Answers

This is not a question, it is a warning. Don't eat at THIS WH!! Tried it two times, bad service, bad food (cold), and major attitude from waitress!!

Gloria Rogers | Feb 18, 2020
Nermeen Edward | Feb 19, 2020

Didn't visit this location but the other locations in like Antioch area are good .

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Walked in and there was no one waiting to be served except myself. I waited for 10 minutes without being greeted or my to go order being taken. Has several waiters starting at me but not once said anything. Ridiculous!

Jasmine Marie | Feb 18, 2019
Epiphany Rosario | Feb 19, 2019

Poor customer service

Are tips added on take out orders automatically?!?

Jessica Morrow | Feb 18, 2018
Hezekiah Yon | Feb 19, 2018

No. (but of course, tips are expected)

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What are the Covid safety practices like here?

People are asking | Mar 3, 2021
Jeffrey Musto | Mar 4, 2021

Tables have partitions between them and seemed to be less chairs and tables than normal and servers and cooks wear masks

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