O'Charley’s Restaurant & Bar

sha

Not the best service and very slow. Placed an order online, they were out of multiple items I ordered. Instead of someone calling or sending an email to notify us, they waited until we showed up 30 minutes later to pick up the food then tell us they were out of several items so we then had to wait another 30 minutes for chicken tenders and fries to be cooked.

Brian Mullins

Terrible experience here last night. We ordered over $100 of food and the only thing even close to being good was the caramel pie. Chicken tenders WAY over cooked and were more like chicken jerkey. Potato soup was disgusting - no bacon or cheese, just very undercooked potatoes and broth. Cheese wedges were barely cooked and the pasta was also old and gross. Needless to say we won't be ordering from them ever again!

Rodney Burlin

Slow service. Place was nearly empty. Ordered medium rare steak. Got nearly well done cold steak. Waitress checked once to see if everything was ok.....before the meal was delivered.

Heather Lawson

We had Stacey as our server! Let me just say that everything was wonderful, other than two issues but they were swiftly and happily fixed for us! Our meal was taken care of and she offered us both free pies for the mess up. She’s a single mom and part time nurse with an amazing smile and attitude!! Also the male Manager (wasn’t able to catch his name) came to our table to apologize and let us know they fixed it with once again, an amazing attitude! Our meal was comped but we were not stingy with our tip! Please know that you do not have to be rude to your server or the manager for them to do the right thing! We would have gladly tipped her again and again for the amazing service. We will be back and requesting Stacey again!! Also she handled that crazy rush like a boss!