Best Buy

Category: Electronics store

Address: 3050 E Franklin Blvd, Gastonia, NC 28056, USA

Phone: +17048699270

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Ricktpt1

Jul 15, 2022

When you can't get the local store, and you need a part NOW, not later the disaffected millennial thumb twiddler lacks the intellectual perspicacity to actually SEARCH stock for the part. Not just for the store I'm trying to reach, but the chain in general. Why? He'll get paid the same just for picking up the phone, and not actually doing any WORK. I called to ask about some 90 degree RCA plug adapters. First, he tells me BB doesn't have them. I call B.S. I KNOW better. LAZY. UNCURIOUS. UNMOTIVATED. This is how RADIO SHACK (as awful as they were, they were at least THERE, and you could REACH a HUMAN within your ZIP CODE) DIED it's ignominious death. Frankly, if something better will replace it, that end can't come fast enough for Best Buy, and I take NO PLEASURE in saying it.

Francisco Ramirez-Mora (Zyshko)

Jun 24, 2022

I worked at best buy before and i can tell you, this is not a Best buy experience, Sad atmosphere as well. and well... "You can go and get your replacement if you can't find it i will check then..." (Runs to talk with a coworker). Yeah last hour of work, sucks... But the world sucks too. Do a better service no matter where.

Asia Schramel

May 16, 2022

Joe was extremely helpful in assisting me with my questions when I ordered my PC. He was friendly and knowledgeable. There was also a gentleman who initially helped me - I can't remember his name but he specializes in the Google chrome books. He was also very helpful and connected me with Joe to finish out my purchase.

Ron Clyburn

Mar 18, 2022

Nice looking store with huge open layout. No associates on the floor, so my wife had to wait a very long time for help. And even after the long wait, I had to physically go and get someone to assist us. Other than that, everything was great. They were very friendly and apologetic.

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Questions & Answers

Why can't we go into the frealing store. I don't spend that kind of money without looking at what I'm buying

Scott Miller | Jan 24, 2021
Scott Miller | Jan 25, 2021

I'll buy some things online, but larger items I don't buy from looking at pictures

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What are the Covid safety practices like here?

People are asking | Apr 29, 2021
Merrix Watson | Apr 30, 2021

Everyone had masks on and pick up customers adhered to the 6 foot rul6

How much for mounothing a tv on brick fireplace

Wendy Smith | Jan 24, 2021
Michelle akers | Jan 25, 2021

Good luck! Not sure! Have the Geek Squad to do it! That way your warranty won't get messed up! I hope you got their warranty!

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Do you have the movie “ House of 1000 Corpes “ by Rob Zombie in Stock at the Gastonia Location

Sterling Davis | Jan 25, 2019
Mo Jenks (Mo) | Jan 26, 2019

Easiest way to check is online

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Why doesn't best buy and geek squad have good customer service? They actually took our computer to fix multiple times, lied about it, and broke it! What is worse is there is no customer service and they haven't even offered to correct the situation!

Sam Vagnozzi | Nov 25, 2021
Mary ann Katz | Nov 26, 2021

You've got to be kidding there's got to be an answer to your complaint just because they were remodeling the store has nothing to do with you,and to have a customer item under there service, and gets busted is ridiculous 🙄 it should definitely be replaced can you get advice from attorney,& the better business, thats just not right,go to the top, corporation,

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Why can't you answer the phone especially when you don't show up for service?

Debbie Spada | Oct 26, 2021
Dennita Mobley | Oct 27, 2021

The store is under renovation.

Do you have a Fire stick cord

LILA MOORE | Sep 26, 2021
Kevin Eckard | Sep 27, 2021

Try the store number they don't monitor this. But I think they do. They may still be remodeling so you can't go in the store

Where can I go to get my phone's screen replaced I have a Blu

Chris Chastain | Sep 26, 2021
jon cooper | Sep 27, 2021

Fix it

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Do the Geek Squad fix on Epson printer too?

Mary Brown | Jul 28, 2021
P0PC47 | Jul 29, 2021

I believe so

I have an HP laptop can you guys fix it?

Victoria Rodriguez | May 29, 2021
Stefanie Johnson | May 30, 2021

They might be able to fix it. You would have to take it by the store for them to look at it.

What kinds of things do you take for recycling.

jack mercer | Apr 29, 2021
Eddie West | Apr 30, 2021

I didnt take anything and im not sure

do you have obd2 Blue Driver in store?

David Chapin | Jan 25, 2020
Chrissy | Jan 26, 2020

Best Buy will price match with Amazon as long as it is sold by Amazon.

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Do you sell Alexa and price, please?

Brenda Sosebee | Jan 25, 2020
Lauren Shepard | Jan 26, 2020

Yes, they do. The prices vary by the device you are looking for. They have them all from the Fire Stick to the Echo Dot.

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Does anyone buy laptop that are not running. Won't come on.

letia wallace | Jan 25, 2020
Cristie Detter | Jan 26, 2020

I'm not real sure. But does it have power and check to see if the screen is just not working by plugging it into a TV that has an HDMI cable and the computer is known to have the ability to cast itself to the TV. Then call the feel squad

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if i bought something on line and want to return it can i bring into the store

Judy D. | Jan 25, 2020
The Rising Journey Channel | Jan 26, 2020

Yes

Does it have a good return policy

Cynthia Murray | Jan 25, 2019
Jonathan Miller | Jan 26, 2019

15-30 days depending on the product. Also if purchased with debit/credit there is about a 7-10 day said for funds to be returned to your card Regards, Jon Miller

DO YOU HAVE HONEYWELL VISIONPRO8000 TH830U1008 THERMOSTAT

Judson Crow Sr | Jan 25, 2019
Authur Duckett | Jan 26, 2019

No

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It's someone returns something, do they have to have the card that it was charged to or can it automatically go back on the same card

Donna Bellacera | Jan 25, 2019
Donna starnes | Jan 26, 2019

I didn't, it automatically went to card used

Can you remove a card from a digital camera that is stuck ?

Lydia Hallum | Jan 25, 2019
David Scott | Jan 26, 2019

No they dont want to risk tearing up your camera and then be sued for it.

How long does it take to find out if you are approved for credit?

Beverly Gregory | Jan 25, 2019
Josh Lynn | Jan 26, 2019

Immediately. If you are "not instantly approved" on the spot, it means one of two things... you have life lock and information couldn't be gathered, or you aren't getting credit.

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Does this best buy location have cell phone booster antennas in store?

ScRIPtoR IOIIO | Nov 25, 2021
ScRIPtoR IOIIO | Nov 26, 2021

Umm no they don't I went and looked and asked a sales associate who said u have to order it off there website, I ordered better antenna for cheaper on different website. Apple's

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When do they have galaxy samsong assistance at best buy in Gastonia nc

A Google User | Jan 25, 2019
Mark Miele | Jan 26, 2019

The best way to get that information would be to call the store directly. Then you can find out when the help you want will be there and you can match your schedule to that.

Will Best Buy but my used printer?

Big Jeno | Jan 25, 2019
Chase Wallace | Jan 26, 2019

No they will likely not

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Do they have computer hardware in store that you can browse?

Lexiconical | Jan 25, 2019
Bill Sharpling | Jan 26, 2019

Oh yeah but selection is limited but they can order anything else you need

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Optecal to HDMI convertor box

jerry | Jan 25, 2019
thomas Gorth | Jan 26, 2019

Buy on Online

Do you have turbo tax

Ann Giles | Jan 25, 2019
Monty Sims | Jan 26, 2019

They have h&r block tax software

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Do y'all have any hoverboard in stock

Shaquita Sanders | Jan 25, 2018
Scott Lifford | Jan 26, 2018

No

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The price of a prowler 15 sub

Michael Stone | Jan 25, 2018
Scott Lifford | Jan 26, 2018

Okay I called the Best Buy in Gastonia North Carolina they do not have anything in their system of the prowler 15 sub I'm assuming that this is a car stereo subwoofers speakers that you're talking about if not please inform me and advise be more specific but at this point I'm there store does not carry that product so I hope that answers your question. Feel free to give me specifics if there is more to specifics to be made and I will do my best to get the information to you.

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I have an old plasma 42 in Samsung TV. I lost the stands for it. Is there and replacements

Gary Morgan | Jan 25, 2019
Bria Willard | Jan 26, 2019

You really should call the store...

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