Jersey Mike's Subs

Category: Sandwich shop in Gastonia, North Carolina

Address: 3754 E Franklin Blvd, Gastonia, NC 28056, USA

Phone: +17048237827

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Daniel Peterman

Jul 28, 2022

This location needs to be cleaned up. I've never seen a Jersey Mike's in such so filthy. Even the workers look like they haven't showered or washed their uniforms in quite some time. Absolutely disgusting.

Shanay Casto

Jul 20, 2022

The guy cutting meat and cheese CLEARLY didn't want to be there or train the young lady. I would advise the young lady; trainee, to get fitted glasses because she kept touching her face while making sandwiches.(health code violation) It was a nice establishment, overall it was an OK experience.

Collin Munson

May 12, 2022

Walked in and they man working the register can really ruin an experience at the place. Love Jersey Mike’s food but come on now. Don’t got to make everyone life terrible because you’re having a bad day.

Muriel Katz

Mar 1, 2022

The last review I wrote about Jersey Mike's Subs was in October of 2018. All the workers there were really nice, the service was fast, and the food was great. But THAT review is in the list of those reviews that are "not recommended" to be viewed here. So you'll have to click on the "not recommended" link to read the few reviews...good and bad...not openly put out for all of us to see. The reason now for THIS review (Sorry it's so long): My husband and I decided to go over to Jersey Mike's yesterday around 4:30 pm and get a couple of Giant subs since we hadn't been there for quite some time. Wow... the atmosphere there has definitely changed! Only 4 people working: 1. A heavyset middle-aged guy at the meat/cheese slicer with a really bad attitude towards everyone...EVERYONE...there while we were there! The guy doesn't pick and choose his "victims" too. He's very "ecumenical" in that he obviously hates EVERYONE. Slicer Guy was rude, abruptly cut people off in mid-sentence while they were giving their orders to him, walked away while they were still talking, and treated everyone, even the co-workers, as though they weren't worth being civil to! Personally, I've never experienced such a consistently high level of rudeness in any place dependent upon repeat customer service! He must be at least part-owner because an EMPLOYEE would have been fired for blatantly jeopardizing the earnings of that business! He also needs an in-service class on cleanliness because he apparently hadn't cleaned his slicer off in hours from what I observed: the meat/cheese buildup on that machine's blade as well as on the surrounding machine parts would never pass any city or state inspection! (Yes, I understand "busy" but a slicer doesn't have to stay dirty. At the VERY least, it could still be cleaned off between orders with damp wrung-out cloth towels that get stored in a cleaning-solution-filled container when not in use.) Apparently, he also has no concern about any customers who don't want cheese on their subs, or are allergic to it. Whatever happened to using TWO slicers...one for meat and the other for cheese?! Also, the small loose cheese and meat fragments that were "just cut" but didn't go into the subs (thankfully) were dry-wiped away with a few tosses of a short white towel...that, when NOT in use...was also tossed "here" and "there" around his work area AFTER using it to wipe his hands! He repeatedly used this same dry contaminated cloth the entire time we were there. Sigh. I'm glad my husband and I have VERY strong immune systems! 2. A young guy putting all the subs together by himself and working his buns off. But the kid was getting the orders right and kept his station clean between orders! Good job! The Giant roast beef/turkey club he made for me was perfect! I felt bad for him, though, because he definitely looked uneasy at working next to that middle-aged Slicer Guy. Hey, I would too. 3. A guy in the back, making the hot subs. Only saw the top of his head. But the Giant Philly Cheese Steak he made for my husband (& wrapped up) came out great! 4. Another young guy at the register who reminded us that we could get chips, cookies, etc, with our meal. Good job in the "selling" department! :) There were 5 customers ahead of my husband and me. Unfortunately, the THIRD customer ahead of us ordered 4 SUBS! OH NO! And while that customer repeatedly tried to say what was wanted on each sub, Slicer Guy kept interrupting him! My impression of Slicer Guy is that he doesn't want repeat business & large orders. The attitude he gave that one customer wasn't appropriate at all! And that customer looked like if he wasn't bringing back subs for others, he'd have walked out! Well, we got our subs and they were great. AND we're not sick today. :) However, it's going to be another long time before we ever go back there. NOBODY should ever have to put up with or even LISTEN to such a rude attitude as Slicer Guy's. HE needs to be "working from home" and NOT with customers!

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Questions & Answers

Not asking the the community but the owner. Can you ask your guys to pay attention to the order instructions. Usually never have a problem last two time no mayo even though it was requestwd

Duchess Kandake | Jan 25, 2019
Nicole Bullinger | Jan 26, 2019

The franchise won't help either. We've tried that. The manager rolls his eyes at his customers if they have any questions or concerns.

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Hi do you deliver?

Calveiro Family | Jan 25, 2018
Richard Kennedy | Jan 26, 2018

Don't think they do. U can always call and ask. I think uber has a food delivery service now. Don't know how much they charge

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