Best Buy

Category: Electronics store in Cincinnati, Ohio

Address: 9845 Colerain Rd, Cincinnati, OH 45251, USA

Phone: +15137284139

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

vivian turner

Jul 23, 2022

Khalil and Tyler were amazing. My old phone had over 9,000 pictures on it. Most being trips with my late husband and myself. I was so worried about losing them. They were so compassionate and understanding. Logan from geek squad also helped. Amaxing experience. All pictures transferred safe and sound. Great job guys

Samantha

Jul 3, 2022

We bought a stove and microwave recently and the salesman was AWESOME! He was very friendly, professional, and answered all of our questions. The store is always clean, and the staff is so friendly! Thanks so much Best Buy!

Michelle W

Jul 2, 2022

My husband and I went to Best Buy after having horrible customer service at Verizon . I am having trouble with my cell phone Verizon was NO HELP ! But Johnathan from Best Buy gave us the BEST customer service we have had in a long time. He was very helpful and polite he guided us in the right direction in what to do to fix my phone and he also had the Geek Squad checkout my phone. The young man ( I believe is a supervisor) that helped us in Geek squad was also very helpful and polite. Thank you both for having such great customer service. It was greatly appreciated.

Shelia

Mar 1, 2022

No complaints at all, good customer service, great selection. Bought a new TV. Love my TV. I saw it on the website. Was glad to see they had it in stock. Paid $194 for a nice TV for my guest room. You can't beat that.

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Questions & Answers

Where can I get a ps5 from now

Trina California | Jan 23, 2021
Eric R | Jan 24, 2021

Best bet is following Wario64 on Twitter and turn notification on... You'll get blown up but that's how I did it.

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what cell phone stays open 24 hours to use with ring doorbell

Celeste Hermes | Jan 24, 2020
Dave Hopkins | Jan 25, 2020

Your doorbell connects to your internet router. You can connect Android or iPhone with the ring software that you must download for free from your app store. Get the wireless version of ring devices if you have not already made a purchase. Follow fairly simple instructions in the box.

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I have a 48" Sony TV. I'd like to purchase a new TV at Best Buy. Can I recycle the old TV when I make the purchase?

Patricia Timm | Jan 24, 2019
Rowdy Walker | Jan 25, 2019

Yes you can. You can take it in for an in store purchase too.

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I have a Alexa Fire stick and Alexa Echo Dot was a present for a friend . AND I want to return it but I Don't Have the recipt. But am In you all's computer am registar.

Larita Green | Jan 24, 2018
Michael Pfeiffer | Jan 25, 2018

In-store credit unless paid with credit card.

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From Cincinnati Ohio Young Prettyboy40 Hello everyone. Who has the best location for good deals at Best buy electronics and computer

Donta Carter | Nov 24, 2021
Sallie McFarlin | Nov 25, 2021

Northgate and try online daily deals as well.

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how much to mount a 82” TV

Kim Johnson | Sep 25, 2021
Kevin Hellman | Sep 26, 2021

Between $120 and $200

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How can I tell what generation of Apple Ipad do I have?

R M RICHARDSON | Aug 26, 2021
Greg Goodman | Aug 27, 2021

Google the model #, or look it up on Apple site.

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What are the Covid safety practices like here?

People are asking | Mar 29, 2021
Mike Rauch | Mar 30, 2021

Spacing sign's on the floor, masks required, plexiglass at counters/check outs.

Why don't you answer your phones? It's very frustrating and need to talk to a live person!!

Debbie Beck | Jan 23, 2021
Denise Carter | Jan 24, 2021

never had that problem but remember after Christmas less staff every where in retail

So I bought a audio system for my car (2) 12" subs with the whole hook up kit an was wondering if Best Buy was a store that would install it for me?

larry Buhgy | Jan 23, 2021
Rick Reynolds | Jan 24, 2021

Brother - Best Buy does do auto audio installations, but I'm not 100% sure if they do them at that location - don't see why not I guess

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do u carry cpu grease at colerain store

Diane Richards | Jan 23, 2021
Lisa Sowers | Jan 24, 2021

They should but not 100% sure

Do you do data retrieval for tablets?

Amy Baker | Jan 23, 2021
Chad Arthur | Jan 24, 2021

Amy, this service likely isn't monitored by Best buy. Instead, it's Google contributors. I do not believe that they do it at the store but they can send it out for retrieval.

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Hi! I have a MacBook pro 2019 and my keys never worked on it far as the ctrl, Alt, delete. Do you know what I need to do. I only had the computer for 2 months

Sky Butterfly | Jan 23, 2021
Rob H | Jan 24, 2021

Best thing is take it to geek squad inside best buy. If they can't help you nobody can.

do you have maplewood gift cards

Robert Kaiser | Jan 24, 2020
Susan V | Jan 25, 2020

Best bet is to call them direct and ask

Does best buy sell hidden camera detectors?

Doris Dale | Jan 23, 2021
Sam Cotton | Jan 24, 2021

Comper

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I bought a STEAM gift card there yesterday, and forgot I sent for one on the internet. Can I return it , i.e., today?

Mary Alice Funke | Jan 24, 2019
Ivis Ableman | Jan 25, 2019

Yes

Do y'all fix tablet

Laurence Gaming | Jan 24, 2019
Paul Weber (Whap) | Jan 25, 2019

Yes

I have a fibit ionic and it recently stopped working my husband bought it and bought warranty but i dont have the paperwork. Will they replace it if it cant be fixed?

Christy Kuntz | Jan 24, 2019
Joe Miller | Jan 25, 2019

They may be able to look up the transaction. Go yo the store

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I recently purchased the new Fitbit versa for my wife, and we have tried everything to connect it to her Fitbit app. It would find the versa but won't connect for nothing. Is this a common problems? Returning it if problems can't be resolved.

Gabriel BeeJay | Jan 24, 2019
Ariel Felder | Jan 25, 2019

I would try calling Fitbit support. Basic trouble shooting have you tried deleting and reinstalling the app? That can fix the connection issues sometimes

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Do you buy t.vs

Mae Medina | Jan 24, 2019
Jonathan Jordan | Jan 25, 2019

No

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I want to buy the google wifi, but I am confused if I have to buy a modem or not. I am moving into an apartment, and I will not be buying cable. I just want wifi, please advise your thoughts. thank you

Lauren Lilly | Jan 24, 2019
Ariel Felder | Jan 25, 2019

Yes you will need a modem to go with the Google WiFi system. It's a router which takes the signal from your modem to your devices

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If I bought a roku tv from your western hills store can I return it to your contain store

Joy Seymour | Jan 24, 2018
Donté Dunnagan | Jan 25, 2018

Yes

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Can i sell some there

Aaron Bell | Jan 24, 2018
David Potts | Jan 25, 2018

No it is a retail store

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What's Best Buys return policy on Firesticks?

Cheryl D. Armstrong | Jan 24, 2018
BEERSLAER | Jan 25, 2018

I think you should be ok with a receipt as long as you have not altered or downloaded anything to the firestick.

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Do they accept credit card payments in store?

Nikki Boothe | Jan 24, 2018
Bruce Cassady | Jan 25, 2018

Yes, most forms. You get added benefit when using their Best Buy MC.

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