I wish can get them ZERO Star but i had force by google to get them 1 Star…. No one picking up their store phone… such a bad service from this apple store… Apple is a big name in the Globe… but unfortunately their Customer Service at the Worst…
Peter Minarik
Sep 16, 2022
Very bad experience . Apple changed my appointment automatically.I arrived to the store 35 minutes before ...The store was as you can see in the photo half empty but arrogant worker told me that I have to wait exactly for the appointment.I just asked since I live 1 hour from the store whether it is possible to give me the phone right away I was told that I have to wait for a specialist.
What specialist ? Very many employees just stood at the table and talked. Why can't they bring my phone right away? I can understand if there were 1000 people waiting but no one in the store...I'm disappointed....
Candice Edwards
Sep 16, 2022
Terrible wait times, limited appts.
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Questions & Answers
My iphones battery dies faster than a regular iPhone. It sometimes overheats when charging. Is it because it’s a hand me down or do I need a new battery?
Lucky Charms | Sep 21, 2018
Hanna’s World | Sep 21, 2019
The old owner must’ve messed up the battery or you or the previous owner used the battery too much while on the charger.
I live at oak lawn illinois how can i get to a apple store near by?
Asholay Love | Sep 21, 2018
Steve Lane Sr | Sep 21, 2018
Cicero (I-50) to 143rd west ....
How can I make an appointment on line
Lenora Batsa | Mar 24, 2022
Amiyah R. | Mar 24, 2022
No appointment necessary.
Does the group help to fix my language from the App Store and iTunes
Toni Calvin | Sep 21, 2019
Michael Moustakas | Sep 21, 2019
Yes and they are very resourceful.
aol mail has stopped downloading automatically to my iPhone, have deleted it and reinstalled and still not working only retrieves mail when it is open and all settings are correct
Barbara Dockus | Sep 21, 2018
Amanda Peloquin | Sep 21, 2018
I would call apple care's technical support line. They can help you.
We need to make an appointment and twice have been on hold over twenty minutes with no results!!
Susan Gates | Sep 21, 2018
Michael Kelly | Sep 21, 2018
I want to make an appointment with a real "genius" person at a real Apple store in Orland Park IL about my and my husband's somewhat synched iPhones. I don't want to chat with anyone online or have to choose what my problem is from a list. HELP
All of a sudden my ipad apps became extremely large and I can't make them smaller...what can I do?
Sue Weaver | Aug 21, 2022
Nicu Petricas | Aug 21, 2022
Have you tried fully restarting your iPad by pressing down the power button and pressing restart? If not, check your settings and see if any of the settings have become changed
Why does my IPhone 13 keep getting switched to mute without me touching the switch on the side??
Pete Ragusa | Jun 22, 2022
Mark Puente | Jul 22, 2022
I'm not completely sure but it could be a hardware issue or a software issue. If it's hardware trying using a clean brush and clean the toggle switch. If this is not the case then try checking your settings your silence unknown callers could be on or blocked unknown contacts. Also (do not disturb) under settings make sure it's not on or scheduled. Ok the list can go on but I would say lastly when it's in your pocket if not shut off properly with some contact to skin through cloths can case problems.
Is there i phone 11pro max. Can i buy today
Jibu Michael | Apr 23, 2022
Luis o Cruz | Apr 23, 2022
Yes
Do I need to make appointment? Phone is so slow; at standstill!!!
Winnie Neal | Apr 23, 2022
Nicholas Tatum | Apr 23, 2022
No. But appointments are great
How much does it cost to repair my iphone7 it has a cracked screen and microphone/call audio doesn’t work you can hear other people on calls and you can’t speak into the microphone
loveofmylife | Dec 24, 2021
Mario Silva (C.R.JUNK) | Dec 24, 2021
🙄🙄🙄I don't have that info but make sure come to the apple store and they can help you
When I buy the iphone 12 pro max ,,is it be unlocked,,,if I pay monthly
Susana Yassin | Sep 20, 2021
Emmanuel Leonard | Sep 20, 2021
Yes. You have to ask for the unlocked one.
I not able to get my emails on my IPhone XR. I have not been able to get mail for days. I have reset the network and I still can not get them
Doris Carr | Sep 20, 2021
Melvin Appleby | Sep 20, 2021
Have you tried taking your device to a technician?
How do I manually shut down my phone when an app is not fully downloaded. Everything is frozen.
Margaret Rule | Sep 20, 2021
Cloritha Hall | Sep 20, 2021
Factory reset
My apple watch sport face is hanging off, do I need to make appt to have it repaired?
Shawan Brand | Sep 20, 2020
Ron Brown | Sep 20, 2020
YES!!!
hello if i wanna buy iphone 11 on tuesday what should I do?? can i come to a apple store in orland park???
Lama Karaja | Sep 20, 2020
Momma Midnight | Sep 20, 2020
Honestly, I don't know. I'd say check Google maps to see what's in that area. I don't live over there. But there's a full mall there so there should be SOMETHING. best of luck.
Why my beats x not powering up only white light when plug in the charger
Benjamin Robinson | Sep 20, 2020
Colin Simpson | Sep 20, 2020
Unfortunately in my eyes Apple is not as great as they portray. Sounds like a battery issue and they may ask for half the value of the beats as a deposit to repair if not under warranty. May be better if finding a local repair shop?
my storage is full what can i do ive deleted a lot of games videos etc also by accident facebook and it wont let me reinstall
Rosemary Brown | Sep 20, 2020
Big Drip Entertainment | Sep 20, 2020
I’d simply pay the 1 for the extra 50 gigs
Yes i have a iphone 6 plus it was my daughter phone i got her the iphonexs and i took her old iphone 6plus .now she doesnt remember the ios password. so how do i try to get that off and make up my own ios password .
romella johnson | Sep 21, 2019
Daniel Flavin | Sep 21, 2019
Go to the store and wait hours Nd hours until they feel like getting to you
I forgot my password and its saying disable how can I reset it
Angelique Winfrey | Sep 21, 2019
Michael Moustakas | Sep 21, 2019
Reboot shut it down. Start over.
How much are the adapter pieces ?
Anarria Facen | Sep 21, 2019
Thomas Goodrich | Sep 21, 2019
I'm surw they can be to expensive. Maybe 20 to 30.
I have Iphone xr but the screen is cracked and still it's in warranty, can change the screen or you have me the new fon?
Muhammad Adnan | Sep 21, 2019
Forevergrl Anderson | Sep 21, 2019
Yes
My macbook is flashing a folder with a ? In it!!!
Steve Junior | Sep 21, 2019
Deformed Memes | Sep 21, 2019
not sure how old this is, but your OS has been deleted.
Can they run out of Apple store gift cards??
john hanson | Sep 21, 2019
4L &1j Hernandez | Sep 21, 2019
Yes
How much would it coast for you to fix my iphone 7 ??
It’s just kaylah | Sep 21, 2019
Michael Moustakas | Sep 21, 2019
It depends what is wrong with it. It could be expensive.
Index a new battery in my Iphone7 not holding a charge how much will I pay, and could it be done the same day I’ Haddicap
Robert Nickiel | Sep 21, 2019
dorothy jones | Sep 21, 2019
Yes it can be done, but no more than 100.00
Do I need a appointment to bring my phone in for repair I have a warranty. But I cannot remember my password
Lori Dean | Sep 21, 2019
Rajar Sharafany | Sep 21, 2019
You don't need appointment just go there.
Can my staff and I get a training session on how to use an iPhone ( new user) and how to use one more effectively? (older but willing and able to learn new tricks with a good teacher)
I'm not an Apple staff, I visited the store to fix my Mac, you should schedule an appointment with any Apple store close to you, I'm sure they'll be able to help you. If you have Apple care, they'll do it for free.
My iPhone never got a message to update to iOS 12. My iPad got the message. What do i have to do to update the iPhone.
Barbara Duffin | Sep 21, 2019
Dan G | Sep 21, 2019
Depending on thw version of iphone, it may not be eligible for the software update.
If you have an issue with it, make an appointment at the genius bar.
I personally avoid updates unless absolutely necessary. They slow down your device.
I have a iphone 6s plus my screen is cracked but was still working until a few days ago it still rings but I can't answer it, now it has this message on the screen "iPhone is disabled connect to iTunes" Will this phone work if fixed?
Rita Johnson | Sep 21, 2018
Gregory L. | Sep 21, 2018
It should if your monthly service bill is paid up. But i doubt a cracked phone screen can be fixed these days. It would cost too much.
I cracked the screen on my Apple Watch 3, how do I get it fixes
Judith DeVriendt | Sep 21, 2018
Shari Vaughn | Sep 21, 2018
Go to the apple store they fix all apple products.
my MacBook Air charger isnt wakening am I able to come in and get it replaced? will it cost me anything
Madison Busch | Sep 21, 2018
Dan G | Sep 21, 2018
Make an appointment. No chance on getting immediate service. If you can't wait a few days, make an appointment at the Lincoln Park or Downton store. If it's not under warranty, expect to pay an arm and leg.
Hey I am in a small situation, I have been facing problems with my front camera,and my phone is in the warranty period but the problem is that I bought my phone back in India so it is possible for you people to consider it here and help me out.
Abhishek Rao | Sep 21, 2018
Amanda Peloquin | Sep 21, 2018
If it is an apple product and within warranty, my guess is that they would be able to help. I would call and ask to make sure.