Expercom - Apple Premier Partner

Category: Electronics store in Sandy, Utah

Address: 8922 State St, Sandy, UT 84070, USA

Phone: +18015450321

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–6PM

Reviews

Russell Dobbins

Aug 4, 2022

They were honest and straight forward with us and actually talked us out of spending our money there because we would not have been satisfied.

Jesse

Jul 23, 2022

I had two laptops that needed to be repaired under warranty/recall that I relied on for work. As parts were on backorder, they logged a service ticket for me and let me take the laptops home, texting me regularly with updates until the parts came in. Once the parts arrived, I was able to take my system in that morning and get it repaired the same day to be picked up a few hours later. Very fast, great at communicating - did a great job.

Josh Downs

Jul 9, 2022

Worst customer service experience I've ever had period. I took my apple airpod pros in to be fixed due to a static sound that others could hear while talking to them. They failed the sound test and I was told they'd be replaced with new ones as they were still under warrantee... The "new" ones I was given were worse with the right pod going in and out constantly of noise cancellation mode... I've been in and out over 6 times trying to get a resolution to these "new" airpods I was given without any thing ever being done to fix or replace them. I keep getting "it's Apple's fault"... They don't seem to mind flashing apples name around to get your business but then put it on apple when things go wrong. I took my airpods in on April 10th, it's now July 9th and I was just told they sent them back to me in the mail without communicating anything to me. Yet another wasted trip and a worthless apple repair job. If you have issues with any of your apple devices do yourself a favor and go straight to apple and definitely not these guys. Lesson learned.

Franque Michele Bains

Jun 25, 2022

Saw tons of good reviews and decided to give them a chance. Service was exactly as others have described. They sent me home with my laptop in between wait for parts so that I could still use my machine. They were very communicative in between it all. Repairs were quick and took about a day once the part came in. Will definitely be back

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Questions & Answers

Do I need an appointment to have you help me with my IPhone?

Becky Hutcheon | Sep 21, 2019
Expercom - Apple Premier Partner | Sep 21, 2019

Yes, we recommend an appointment, as it can make your service go much quicker. An appointment is not required, so we can help you either way, it will just take much longer for your service.

do you have replacement batteries for iphone 6?

John Burt | Sep 21, 2019
Expercom - Apple Premier Partner | Sep 21, 2019

Yes, we have plenty of iPhone 6 batteries in stock. Please give us a call to setup an appointment to get that replaced. The Apple batteries are on sale for just $29 through the end of the year, including installation!

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I have a persistent Mac cleaning advertisement and I think it is a worm that I downloaded when I got an update to another program. Do you have a way to clean off all problem files?

Brent Strong | Sep 21, 2018
Expercom - Apple Premier Partner | Sep 21, 2019

Yes, we have adware removal services.

do you fix note 8 screens

Paula Rushton | Sep 21, 2018
Expercom - Apple Premier Partner | Sep 21, 2019

Unfortunately we only service Apple products, good luck!

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