Hilton Hartford

Aaron Bolten

Service here was decent. Hotel staff was friendly, helpful. For a Hilton though, the room was a little trashy. Room was dated, not as clean as I like, wallpaper peeling, old stained fixtures. Parking is annoying as you must get a ticket and have it stamped at front desk before exiting garage and its $19 a day. Don't even think about eating at the "restaurant."

Maya Amanuel (Bittiner333)

Beds and staff were nice, room service gives you what you ask for, I didn’t go to the pool but it looked clean and there’s a gym next to it. Katara was very helpful in switching our rooms and knew a lot about the city. Herb n’ kitchen has a nice snack bar but not many breakfast options, a lot of drinks though.

Sarah Davidson

Juan at the front desk was nice but didn't do his job! There were many problems including not getting a call back from the general manager nick. I had a dirty room which we couldn't switch due to arrangements. To help with that they comped parking just for them to not tell us the details. Traveling for work this caused 6 of us to be late to our conference which was heavily talked about at check-in. Not sure why they think 2 signs not located in the hotel about parking is enough. Spoke with the front desk and she said she would get the GM on the phone but switched me to a housekeeping manager who doesn't know how to talk to guests. Overall go to a different hotel. Just not worth all the trouble. The restaurant is still closed but Hilton standard is for them to be reopened already they definitely fall way below standard. Yes I was charged for parking after everything 🙄🤷 why is it so hard to do what was promised

Andrew McCloskey

Great location. Room was in perfect condition and the staff was fantastic. Special shout-out to Churene at the front desk for making these Texans feel extra welcome. She went above and beyond to make sure we had a great stay! We loved the rest of the staff also. Will stay here again next time we are in the Hartford area