Carolina Urgent & Family Care

Category: Medical clinic in Fayetteville, North Carolina

Address: 5511 Raeford Rd # 150, Fayetteville, NC 28304, USA

Phone: +19106305000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–2PM

Reviews

J Shel

Jul 6, 2022

Not open. Won’t answer phone or door during business hours.

Just Jessica

Jun 9, 2022

No stars. They force you to give something but truly. No stars.None. My pharmacy and I have been trying to get a prescription refill for 2 weeks as of today. For over 2 weeks the mailboxes are full throughout the entire day and nobody picks up the phone when you call during business hours. The PHARMACIST has called and faxed and gets no response. THE PHARMACIST. For 2 weeks. What kind of dr office ignores a pharmacy? And 2 other things is you will schedule an appointment and wait for hours and of course they mess up your billing quite often. 2 seperate times I have recieved Bill's that I didn't pay and when I went into the office and asked I was told I had a credit. Now there is a sign on the door saying they reopen in june..but np omw answers the door and phone disconnected on 6.9.2022...never got my records nor a refill nor notification of anything

Sarah Drury

Jun 9, 2022

I have been going here for seven years and I am absolutely appalled at the complete lack of professionalism they have demonstrated lately. They informed no one that they would be shutting down or even called patients who had appointments scheduled. I had shown up for my appointment to find the door locked, however, I could still hear people inside. I had knocked, but no one came out to talk to me. Confused, I tried calling their number, only to find that they had disconnected their phone. I had to find out what happened through reviews on here! Now, I have to scramble to find a new doctor. Not only that, I have to explain to them why getting my medical records here might be very difficult because they have seemingly cut off all communication.

Ilysha Dixon

May 31, 2022

I've been going here for years, and never had any issues. Mike Winn is the best around, I miss the old staff, but still a great place 💯👍🏾 I haven't been able to reach the office so I went and the note on the door said it will reopen in June. Not sure what's going on, but I hope it does reopen

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Questions & Answers

Does anyone know what is going on with Carolina urgent care?

Harold Bowman | Apr 23, 2022
Linda Oquinn | Apr 23, 2022

How can we find out what's going on? That's been my dr for what.11 or 12 years! What AM I SUPPOSE TO DO ABOUT MY MEDS? MY HUSBANDS MEDS. PLEASE IM PRAYING & I hope everyone is ok!! & I'm talking about the whole staff at the office! Because we know something's not right! Praying

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What's going on I've been trying to call for weeks. No matter the extension, it rings through to voicemail and then ur told "That mailbox is full". How are we supposed too follow up with anything?

Ruby Stuart | Sep 20, 2021
Arcelia Greene | Sep 20, 2021

I went by there today and it was closed, was suppose to reopen 9/7. The office across the hall said they have been gone for a week, my guess is another covid quarantine situation.

I'm not sure what's going on at Carolina urgent Family Care I know we all need our meds but I'm praying for the staff because something's not right I just hope everyone is okay and prayers are going out even for the patience

Linda Oquinn | Apr 23, 2022
Beverley Cannon | Apr 23, 2022

My speculation is that someone had covid and the entire staff had to quarantine. This is ONLY a guess, not based on any real facts. But it seems they could have left an outgoing message saying they were closed instead of just taking the phone off the hook and people having to drive there to see a hand written message on the door. Tomorrow, if they are open, will be slammed with everyone from last week.

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When will they reopen? Are any of the PA's practicing at other sites (locations)? Who and where are New offices at? Thank You

Ms. Rita | May 23, 2022
L M | May 23, 2022

Practice closing. Winn retiring.

What is going on with Carolina Urgent Care.All I get is a busy signal. I've relocated out of state and need my medications transferred this is a big mess.

Tim Paul | Apr 23, 2022
Ronnie Campbell | Apr 23, 2022

Same situation with phone

What time do you stop taking patients?

Katherine Hite | Sep 20, 2020
Steve Janes | Sep 20, 2020

About 4:30. They close at 5pm. They are also open on Saturday till 12:00

Does anyone know if this office is still open?

Tays Tasty treats | Feb 22, 2022
Amy Melissa Hortien | Feb 22, 2022

The office is open with its normal hours.

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Is it possible to speak with the doctor over the phone if urgent?

Lucile Saenz | Sep 21, 2019
Barbara Donato-Ziemicki | Sep 21, 2019

Never have i been able to speak to doctor over the phone..they usually tell u to fo into office

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