Pecheles Honda

Category: Honda dealer

Address: 3774 Dr. M.L.K. Jr Blvd, New Bern, NC 28562, USA

Phone: +12526374300

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Andrea Laurent

Sep 17, 2022

Fixed by, polite by, recommended by

Philip Blais

Sep 16, 2022

Best dealership experience ever. Bryan had everything ready for me when I got there and was able to get in and out with two cars in less than 45 minutes. They didn’t try to upsell you or push things you don’t need. Prices where super fair and not extravagant. Really appreciate the team, they made it well worth the hour drive to buy my Hondas

B M

Sep 14, 2022

These guys really provide excellent service all around! Haven't had a bad experience yet and would highly recommend for all your honda needs.

Shirley Phillips

Sep 9, 2022

I always get good service at this Honda location.The service people are so polite.

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Questions & Answers

How is be service here?

Neal Sampson | Sep 21, 2019
Justin R Bradley | Sep 21, 2019

Great

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Can i have my car fix or do you want me to keep howdin you. I need another oil changer

Cathleen staton | Sep 21, 2019
Beth Avent | Sep 21, 2019

Hounding*

You know how they check the car they drove the car 24 miles and then park the car for four days at the same shop. The man courtney did not look at it on the machine. Don't believe me let them check you car. The others are laughing at them

Cathleen staton | Sep 21, 2019
Pecheles Automotive | Sep 21, 2019

After many, many meetings with Ms. Staton, including diagnosing over a 3 day period, we were able to answer all questions about the mileage to her vehicle. It is functioning as designed. We have encouraged her to go to another Honda dealer for a second opinion and/or diagnosis if she remains dissatisfied with these findings. Until this happens, there is nothing more we can do. We wish her the best of luck with this and remain here to help with any other concerns.

Been goung everyday justin they just do oil change

Cathleen staton | Sep 21, 2019
Justin R Bradley | Sep 21, 2019

No they don't

When are they going to fix my car

Cathleen staton | Sep 21, 2019
Beth Avent | Sep 21, 2019

I've just started flagging all of her posts as spam.

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Found out what the problem got in touch with the bbb.if you are having problems with the company and not getting the right answer call them

Cathleen staton | Sep 21, 2019
Pecheles Automotive | Sep 21, 2019

After many, many meetings with Ms. Staton, including diagnosing over a 3 day period, we were able to answer all questions about the mileage to her vehicle. It is functioning as designed. We have encouraged her to go to another Honda dealer for a second opinion and/or diagnosis if she remains dissatisfied with these findings. Until this happens, there is nothing more we can do. We wish her the best of luck with this and remain here to help with any other concerns.

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Bonnie you may not vut they do. ? What if you brought something and you regrets buying. They ignore you and act like you dont know what you are talking about. ? What would you do

Cathleen staton | Sep 21, 2019
Pecheles Automotive | Sep 21, 2019

After many, many meetings with Ms. Staton, including diagnosing over a 3 day period, we were able to answer all questions about the mileage to her vehicle. It is functioning as designed. We have encouraged her to go to another Honda dealer for a second opinion and/or diagnosis if she remains dissatisfied with these findings. Until this happens, there is nothing more we can do. We wish her the best of luck with this and remain here to help with any other concerns.

When are you going to fix my car

Cathleen staton | Sep 21, 2019
Bonnie Flowers | Sep 21, 2019

I have had no problems with pecheles.

Why are you ignoring me. You didn't when i brought this car. Fix it

Cathleen staton | Sep 21, 2019
Pecheles Honda | Sep 21, 2019

Ms. Staton, we do take your concerns seriously which is why we set a meeting with you to discuss them. You must recall that we met on June 6th to diagnose your vehicle for odometer functionality over a 3 day period and found that it is functioning properly. We had a technician physically drive your car, log the distance and we determined there is not a problem with the odometer and it is in fact recording the mileage correctly. The loaner that we provided you also logged almost 800 miles over this period. It is quite probable that you or possibly someone else are logging more miles than you think. There are phone apps that you could download to your phone that may help you track your miles. One that comes to mind is MileIQ. Let us know if this gives you any further insight. Thank you.

What do you think they said that i need to talk to a lawyer because they are not going to fix that one

Cathleen staton | Sep 21, 2019
Pecheles Honda | Sep 21, 2019

Cathleen, we look forward to talking with you tomorrow. See you then!

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This is a new car and they said that the oil change will cost me 60 dollars which is due now. What do you think i should do when i ask for help i get brushed off.

Cathleen staton | Sep 21, 2019
Pecheles Honda | Sep 21, 2019

Cathleen, thanks for reaching out. Your concern is important to us, and we take your feedback seriously. We look forward to meeting with you tomorrow to see how we can help.

So how many oil change when it a 2019 brought in at the end of march and you had one in april and we just in june

Cathleen staton | Sep 21, 2019
Rob | Sep 21, 2019

I have no idea. I only have one free oil change. And it's at the 5000 mark.

That is not the case i brought a car from you almost 3 months and need a oil change after 3 weeks now i need another one i have not paid 2 payment yet so i told the manager that i was having problem with the car.

Cathleen staton | Sep 21, 2019
Pecheles Honda | Sep 21, 2019

Cathleen, thanks for sharing this information. I will have one of our managers reach out to you. Thank you!!

Why is your cars need a oil change every month.

Cathleen staton | Sep 21, 2019
Justin R Bradley | Sep 21, 2019

Depending on how much you drive it & mileage

How much is an oil change for a CRV?

carolyn ellis | Sep 21, 2018
alex allmashy | Sep 21, 2018

39:95 if you have a tire rotation it's 60: 00

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