Hampton Inn & Suites Cleveland-Mentor

Category: Hotel in Mentor, Ohio

Address: 5675 Emerald Ct, Mentor, OH 44060, USA

Phone: +14403581441

Reviews

Connie Marabito

Jul 25, 2022

Room was clean. Front desk clerk was very nice. Only complaint was toilet seat in bathroom was loose

Jeffrey

Jun 7, 2022

Positive: We had a place to stay close to our activities. The breakfast was good, typical of other locations. Negative: The walls were dirty. The bathroom fan didn't work, which caused wallpaper to peel off the wall and the bathroom door to stick so that it was hard to close. The sealing had poor patch work done to it so it looked run down. The TV didn't work, the c

Brenda Symmonds

May 5, 2022

This place is very good for a business traveler. The staff have been great to me since I started my interim assignment at the end of March. Even when I was sick and not feeling well they offered to bring down bottled water and snacks to me. Hot breakfast is very good as well. They also offer grab and go sacks which I have taken advantage of for a quick bite to eat during my day at work. Kudos to Jessica and her team for greeting people with a smile!!!

Todd Dickens

Feb 15, 2022

Nice clean rooms and night staff was polite. The day staff left room to be desired, unfortunately both the pool and spa area were too cold to enjoy. Breakfast was minimal and staff gave us weird looks when we took our food back to the room. Finally the shower head wasn't functional due to calcification, which detracted from my wife's and I's enjoyment of the in room hot tub.

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Questions & Answers

what is 15% VAT?

A Google User | Jan 20, 2020
Steve Anderson | Jan 21, 2020

It is an additional tax that is charged but not sure what the acronym means. I believe it means Value Added Tax.

Does this hotel have a hot tub? I've seen pictures with and without.

Kim Eye | Jan 20, 2019
Frank Stroscio | Jan 21, 2019

Yes, room 128 and room 328 are non smoking with in-room Jacuzzis and I believe they have a hot tub next to the pool.

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Why don't Hampton hotels have vending machines?

Mary Ann Macala | Jan 20, 2018
Zane Keniston | Jan 21, 2018

The newest Hamptons have a "suite shop" instead of vending machines; lot more variety with the "suite shops"

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