The Cheesecake Factory

Category: Restaurant in Pleasanton, California

Address: 1350 Stoneridge Mall Rd, Pleasanton, CA 94588, USA

Phone: +19254631311

Opening hours

Sunday: 10AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Ade

Aug 14, 2022

Love this restaurant! When you ask your husband what type of cake does he want for his birthday celebration? He says, "cheesecake, because you know I love cheesecake." And, I bought 2 Classic Basque Cheesecakes. The guests absolutely loved it.🥰

Juniper Moon

Apr 20, 2022

We have been eating here for years at this location and the quality of food is definitely not consistent. :( We love coming here but the main entrees are not that good. This is for our 4/18/22 visit late lunch time..:: PROS -great appetizers and they always taste good -love the Caesar salad, fried zucchini, spinach dip, fried Mac cheese -excellent service here -cheesecakes are still delicious as always CONS -chicken Romano isn’t good anymore. The pasta tastes super undercooked and not even Al dente. The chicken was over cooked burned that it tasted dry. We returned it back for a refund bc it wasn’t good. So disappointing bc that used to be our favorite dish here. -I’m torn on the sweet tamales bc they’re good, but getting on the mushy side now. I love sauces but they drown it too much with sour cream. Shocker coming from me bc I love my sauces and sour cream!

Ragni Chand

Mar 19, 2022

Went for the 1st time after covid. Food and service were both good as usual.

Dāto Ferudo

Jan 31, 2022

Two stars, one for each complimentary cheesecake… My wife and I went here for our first anniversary since we heard good things about it. This also was my first ever Cheesecake Factory experience. So, we ordered our food and waited over an hour only for the manager to come over and tell us that our first server didn’t hit “send” on our order. So we were sitting around like fools waiting for nothing. Once they finally realized her mistake, they expedited our food preparation… My creamy pasta came out watery, and my name’s not Noah. My wife’s food came out cold, and her name’s not the White Witch. The manager, Sami, and our second server, Bella, were nice and helpful about it but we were so disappointed we lost our appetites. For the exorbitant prices of their food (and everything else), I definitely expected better.

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Questions & Answers

Do I need to make a reservation

Antonio Vasquez | Aug 28, 2018
Manuel Abad Jr | Aug 28, 2018

No just walk in they gave you number. ...

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I’ve been here before covid-19, and I think it’s delicious. Today I have a family dinner again, but eight plates are provided, none of them are clean, and there are even residues, which is disappointing.

Nicole C | Aug 27, 2021
Alice Williams | Aug 27, 2021

WoW!!!! You should have taken a picture and took it to the manager I'm sure he would have Accommodated you

can you order a cheesecake from there.

Lamar Sanford | Aug 27, 2020
Melissa Riley | Aug 27, 2020

Yes...and you can order there sauces as well . .like the sauces and dressings from the thai lettuce wraps by the jar

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Do they take reservations?

Brenda Edwards | Aug 28, 2018
Tony C. | Aug 28, 2018

Yes

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Are you serving a mother's day brunch? Taking reservations for MD brunch.

Karen Lester | Aug 28, 2018
Teresa H | Aug 28, 2018

They don't take reservations either way. Last time we waited 2 hrs after being told it would be 45min. The a few more minute etc.. don't think it would be that encouraging for mom.

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Do you have to be vaccinated to dine in?

Daisy Marie | Feb 28, 2022
Allen Ng | Feb 28, 2022

They didn't ask.

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Are reservations required?

Axel Valencia | Aug 27, 2021
Deb K. | Aug 27, 2021

No, but without one you can have a lengthy wait.

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Does your company offer Birthday sign ups..? For Free dinner or Dessert?

Sara Souza | Aug 27, 2021
Catherine Ditto | Aug 27, 2021

Please contact the cheesecake factory, for the answers. Thank you.

Can we dine in ?

The Cheesecake Factory | Aug 27, 2021
Key Nam | Aug 27, 2021

Yes. Dine in indoor & outdoor.

What are the Covid safety practices like here?

Anonymous | Aug 27, 2022
Luis Alfonso Carbó Aponte | Aug 27, 2021

Curbside pickup, order ahead and face mask everyone

Do you only deliver locally?

Nicole Drake | Aug 27, 2020
Matt Byrne | Aug 27, 2020

They have outside dinning.

Do you take reservation

Kathy Lacey | Aug 28, 2019
darrell darrell bailey | Aug 28, 2019

Enjoy the service the atmosphere that was my first time visiting the Cheesecake Factory I will definitely go back

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Can you accommodate a party of 15

Anni Working | Aug 28, 2019
Daniel Merrill | Aug 28, 2019

Yes, I would call ahead first

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Do they served breakfast?or is it lunch menu as soon they open?

Vic salvadorian | Aug 28, 2018
Brenda Soto | Aug 28, 2018

eggs and omelettes served everyday and brunch sat &sundays 10am-2pm

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Can I reserve a cheesecake and pick up on Monday 12/24, also would you be able to write Happy Birthday on it?

Kelly Reymundo | Aug 28, 2018
Kelly Reymundo | Aug 28, 2018

Done

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Will you be open on 12/23 or 12/24

Kelly Reymundo | Aug 28, 2018
Lee The Panda | Aug 28, 2018

Christmas Eve hours are: 10:45AM-11:00PM. Closed on Christmas Day.

Do they take reservations

RexMortem79 | Aug 28, 2018
TR “Mme” SP | Aug 28, 2018

No

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Anyone know if the Pleasanton location is open today, thanksgiving?

ROB GOULD | Aug 28, 2018
Prince Charles | Aug 28, 2018

Idk. Maybe call them

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