Address: 9584 Mentor Ave, Mentor, OH 44060, USA
Phone: +14403589770
Sunday: 5AM–8PM
Monday: 5AM–8PM
Tuesday: 5AM–8PM
Wednesday: 5AM–8PM
Thursday: 5AM–8PM
Friday: 5AM–8PM
Saturday: 5AM–8PM
Randall P
This place has gone down hill majorly. The new manager is rude and has no clue what he is doing. What a cluster they got going on there. They need a complete overhaul of staffing. I know thats not easy in these times but. Atleast bring Corporate in and offer some better training because the manager running the show is failing.
Samantha Habat
the staff here is wonderful! although the line may be long at some times, it’s because of short staffing. the lobby not being open is also because of staff issues as well as covid. they work hard to keep the line moving as fast as they can. please understand that there are certain times of the day that rushes happen, such as the freeway, any other food place, grocery stores, and this dunkin! things sometimes happen and mistakes are made, so please be patient with them. the staff here is caring, kind, and respectful!!
Christine Nicole
Drive-thru employees need some serious re-training because they're AWFUL! Hot coffee with 4 & 4 isn't that hard to decipher. Donuts were hard as rocks & tasteless. Service has gone way downhill. Will not return.
Arielle Anderson
Terrible. Waited in line for mobile order. Food, burnt. Drinks, gross. It wasn’t made as requested. Mornings, suck. Yeah, I understand Dunkin’ lines are always long. I get it. I come to Dunkin’ all e time, but this one is the first one I’ve …
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