Geek Squad

Marc Szabo

Friendly and knowledgeable service that help resolve my problem

Andre Rodriguez

Phone support was helpful but times for scheduling isn't great now. Usually about a 30 day wait to be seen currently but the work was mostly good

Norah Boysel

Love these guys always helpful

Phimnoyfoods And Imports

GE Fridge under extended warranty. Ice maker not functioning well. Called to check warranty with Geek Squad to confirm if fridge was still fully covered. Geek Squad confirmed, requested for service call. Third party vendor, AIG, under contract, also confirmed full warranty coverage . Sent GE tech to diagnose. Was told by tech, ice maker needed replacement. No mention about non coverage or expired warranty! Aug.5. Now, am billed $243 by third party. Called Geek Squad again, was told Fridge’ extended warranty until 2025, was told to call AIG again, refused to honor warranty again, and now told me that warranty only covered compressor! AIG sent another technician from Sears, and was told they were called by AIG to work on the fridge, yesterday, Aug 9. Told SEARS TECH fridge was already “(un)serviced” by a GE tech. AIG’s instructions: “Customer to be charged $184.00” Good thing the tech was reasonable and told me He was not gonna bill me! Will never buy anything from Best Buy anymore, more so, deal with GEEK SQUAD! ALWAYS KEEP YOUR BASES COVERED! Best Buy and Geek squad people, NOT PROFESSIONAL! Remember these three establishments and always be on guard: #BESTBUY, #GEEK #SQUAD, #AIG!