Ferguson Bath, Kitchen & Lighting Gallery

Category: Kitchen supply store in West Palm Beach, Florida

Address: 1750 Old Okeechobee Rd, West Palm Beach, FL 33409, USA

Phone: +15616973434

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–5PM

Reviews

Rox Mowatt

Jun 29, 2022

Very helpful staff, stunning plumbing and light fixtures

Lauren Spero

Apr 20, 2022

A contractor we’re working with recomemded this company. He called before we came and we called as well. We asked for marci and asked for her to call us back. She didn’t, so we went to this location. Most of our interaction came from the passive and unhelpful front desk receptionist. We asked for Marci and we’re told “marci is very busy”, but the receptionist said she sent Marci a “teams message”. 10 minutes later we followed up with her and asked if Marci was there. She said yea.. she we asked if she could get her. The receptionist got up from her desk and walked somewhere but she never came back to us to give us an update. After 15/20 minutes of being there, walking aimlessly, we went back to the receptionist who said in more or less words there was nothing she could do. She didn’t help us problem solve or offer another solution. In her passive aggressive tone, as we left, she snipped “have a good day” (wasn’t a genuine goodbye, it was snarky). ETA: this was their palm beach location. Pros of this place: good selection and show room Con: lackluster customer service

Sean Brack

Sep 28, 2021

Very helpful

jerry farese

Jun 15, 2021

This Furguson location is very well stocked and the staff is very helpful and knowledgeable. If they don't have an item in stock, they can order it and get it quickly. As a professional plumber, I rely on Furguson daily. Even if you are not a professional plumber, you can still rely on them to have exactly what you need for any project large or small.

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I send my return?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 21, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 21, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

The item I received was defective. How do I get a refund?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 21, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 21, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

Why do you require my email?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 21, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 21, 2022

We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Sep 19, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Sep 19, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places