Deyong's Boots

lance P

When I bought my 200$pair of boots, I was told if there were any issues with in 90 days I could exchange them. 60 days later they tell me they don't exchange for blue collar anymore....... New policy. I will tell everyone I see

Zack Minich

Customer service needs improvement. I came in and looked at the wall, found a boot that I liked and asked for it in my size. They didn’t have it in my size, no big deal. I asked what 8 inch boots they had with a steel toe in size 11 and the employee looked at me and said, “Do you see how many are up there?” That’s fine. I have other options.

Carli

Was gifted a pair of boots from this store for Christmas. They were slightly too big and I wore them once with a thick pair of socks to see if they could work. They were still too big. I attempted to exchange them in person for half a size …Carli, I am so sorry that you had a negative experience at Deyong's Boots. Our return policy clearly states at the bottom of each receipt “Returns on unworn items only.” The pair of western boots you brought in clearly showed wear on the sole and rubber heel, where some rubber was actually coming off. The store manager and store owner looked at both shoes and determined they were not eligible for return or exchange based on their condition. If you still need clarification please feel free to call us at 757-838-100 to discuss the issue further. Thank you.

Devante Watson

Excellent store that came highly recommended from respected coworkers. The store is broken up in two sections. The first part of the store has clothing, book bags, coveralls, and even cowboy hats. The second half of the store has steel toe, …Devante, thank you so much for the pleasant review!