Goodwill Industries of Eastern NC, Inc. - Wake Forest

Morgan Willer

I was in the store when a Spanish speaking gentleman was trying to purchase an item. It was clear he was speaking broken English/Spanish and trying to explain what he wanted. The cashier, whom I could not see, was being short with him. Other customers around me were commenting on how rude the cashier was being to the man, so I know I’m not alone in this feeling. After the man left another shopper or associate must’ve asked what the man wanted, and the cashier responded “I don’t know, he was jumping between broken Spanish and English. Just pick one.” Her tone was unkind. As a former ELL teacher I wish I could make people understand how difficult it is to learn a new language and to show more compassion. This behavior was unacceptable. I shop here frequently and while some associates are kind, some are not. It’s clear based on the poor upkeep of the store that they are understaff and it is a management issue. Another goodwill a mile away is in excellent condition.

Charles Chambers

Convenient

wissy Henderson

Used 2 be a clean store, now its nothing but nasty clothing and broken nasty junk. Also,dirty/nasty floors as well.Always have a long line every time, no matter what day U go. New employees have let this store go 2 ruins. There R far better/cleaner Goodwills and other thrift stores around that R cleaner. This 1 is lost in translation. Steer clear!!! Wouldn't recommend!!!

Donna Jones

Looking for an item(s) that were wrongfully donated by my grandfathers nursing home, but they won’t tell me where they were donated to. All of his clothes and blankets were donated and I am trying to find them with anybodys help. This is a blanket I am trying to find to hopefully lead me to the rest of his items. He’s had this blanket for over 30 years, help me find it & bring it back to him.