UPS Customer Center

Category: Shipping and mailing service in Ukiah, California

Address: 259 Cherry St, Ukiah, CA 95482, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 11AM–1PM

Tuesday: 11AM–1PM

Wednesday: 11AM–1PM

Thursday: 11AM–1PM

Friday: 11AM–1PM

Saturday: Closed

Reviews

Renee Hoel

Aug 31, 2022

I swear ups has gone down hill bad! Thanks for delivering my package all jacked up!!!

Carlos Ramos

May 20, 2022

There’s no customer service by phone you have to actually be at the location to be able to get helped that’s no good why if you can’t be at the location when you might be able to fix the problem by phone.

Noon

Apr 14, 2022

If you're the right kind of person they are the best most caring people to talk to in there, of course that was the customer that was ahead of me but as soon as it was my turn and I was going to show the ups person my phone for them to scan, they didn't even look at it and promptly told me that they could accept that kind of code and "we need for you to get the IZ# here is the information you need to be able to get it and other ups stations where you could take it too instead" and then went ahead to help the other customers that were behind me.....honestly I felt rushed out of there as if I wasn't welcome there I didn't even have a chance to explain my situation. I will be doing my best to make sure I don't ever have to come back there again, lesson learned, I am not welcome!😐👍🏽

Robert Morgan

Apr 12, 2022

They can't handle returns from Amazon, in 2022. They say they don't have a QR scanner every phone comes with one. They're just lazy and incompetent and they don't want to do their work and feel entitled to your money, I would use FedEx when at all possible or the US postal service.

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Questions & Answers

Is there a drop box in Ukiah

David Barre | Jul 19, 2022
Bradley Lucido | Jul 19, 2022

Pretty sure there's one at the UPS store on Cherry Street, customer entrance is to the left of front of store

How do I find out if my package was delivered to the wrong address

P.E.& The D’Vinyls | May 20, 2022
UPS Customer Center | May 20, 2022

Thank you for reaching out back to us, Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. -JuanJo

Why can't these people handle returns to Amazon. My phone has a QR reader you guys can borrow it if you need to except you can't read a QR code on its own phone so... What's the problem are you lazy, cheap, or too stupid to operate the program.

Robert Morgan | Apr 20, 2022
UPS Customer Center | Apr 20, 2022

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Do they have fax service here

Timothy Mcilvain | Mar 21, 2022
S S | Mar 21, 2022

No fax service here it's not a UPS store. It's just the distribution and pickup center.

UPS Tracking says my package was left at front door yesterday, Wednesday 27 October but the package was not at the front door when I checked yesterday. Is it possible to speak with someone at UPS about this? My address is 365 Main St.

Rose Mari | Nov 21, 2021
UPS Customer Center | Nov 21, 2021

We're sorry to read that you haven't received your package. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Is the Ukiah CA facility on Cherry open to accept amazon returns? September 2021

dorothy roediger | Oct 22, 2021
UPS Customer Center | Oct 22, 2021

Thank you for contacting us. If you need assistance, please send us a private message thru Facebook or Twitter with details of your inquiry in order to further assist you.

Are you open on Columbus Day?

Ina Ford | Sep 17, 2021
UPS Customer Center | Sep 17, 2021

Yes, we're working as normal.

When do they usually deliver to Staples on Broadway in Eureka, Ca 95501?

Louis P Floyd | Sep 18, 2019
Joseph Nelson | Sep 18, 2019

They deliver and pick up when Staples opens up at 10 in the morning

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I'm expecting a furniture delivery today. Will UPS leave at door or do I need to be home?

A Google User | Sep 18, 2018
brian eads | Sep 18, 2018

Perhaps call ups and ask them.

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If i have return code can it ne sent from this location?

Kat P Vigil | Sep 18, 2018
Matthew Zugsberger | Sep 18, 2018

Yes

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