Legacy Pointe Luxury Apartments

Bill Vogel

So far so good. All the staffs are very nice and maintenance is very quick. I would definitely recommend this place to my friends and family. Keep up the good work.

Steve Wehmhoff

Review Legacy Points Luxury Apartments The most credit for a positive opinion of Legacy Pointe Apartments go to the original developer of the property. The residential buildings are all on the periphery of the property. The buildings on the south side get great views of the Legacy Golf Course and Black Mountain. The entrances are all separate from each other allowing excellent privacy. My floorplan is spacious and well laid out. Also, a positive shout out to the staff on the maintenance team. Sean, David and Hugo are excellent and give the ultimate in the discharge of their duties. This place is lucky to have them. I will pass along something that I learned: don’t call the phone numbers for maintenance. Calls to those numbers end up at a call center in the Philippines. To get quick service use the resident website and the complaint will be addressed quickly. I did have issues with the management staff. The original management team that was here when I moved in in 2019 was responsive and friendly; they all left for other opportunities. The current staff has issues with bookkeeping and honesty. When I signed my second lease, I was billed an incorrect amount for my first month’s rent, far more than the amount on page one of my lease agreement. When I contacted the leasing office, I was told that because my lease started in the middle of the month, and that my rent had been prorated. When the second month bill arrived, it was also for the incorrect amount. I contacted the leasing office and the billing company, among others, by email, about the error and that the rent amount printed on the first page of my lease was for a lower amount. Luckily the error was corrected, and I was issued a credit for the overpayment. But I can not absolve them of the falsehood that I was told. Seven months later appearing at my door was a person from the office. The first thing from their mouth was: “You’re still here”. I explained that we still had four months remaining my lease. “Oh, there must be an error on my report”. While properties up and down North Green Valley Parkway offer one year or longer leases, for my third lease the only options were a five-month lease or month to month. I did sign the 5-month lease that came with an increase. When that lease expired, I was offered a 10-month lease with a substantial increase. Since I moved here in 2019 my monthly rent has increased 50%. Aside from the management I do have issues with some of my neighbors. The littering and trash that they have strewn about is excessive. The maintenance staff works hard to clean up after these individuals. Tossing bags of trash next to the dumpsters and not into the dumpsters. That creates unnecessary work for the staff and an unhealthy environment for the residents. And I have to mention the dog owners who do not pick up after their animals. Overall, not at all an unpleasant experience living at Legacy Pointe.

Macquelyn Green

I am very happy with this complex Legacy pointe luxury apartments and the staff member there Dave Malissa and the managers over at Ladera to me have always been concerning helpful always fix situations if any occur when and if I leave here I would move to the Sister property right next-door it’s a warm feeling here very safe area the staff care about their tenants at least to me they do never had a bad experience and if the situation did occur they addressed immediately and very sufficient I would recommend disappointment to anyone anybody has opinions my opinion is I couldn’t of picked a better apartment very quiet beautiful apartments inside the best part is they don’t have any type of bugs is that statement might matter to some people because I look for that when I move into apartments if I can get them 10 stars I would Thank you for making this home my home when and if I move it would you speak to your sister Apartment thank you very much for making me feel at home

Ana Figueroa

I have only been here for less than a month. Up to now, in general, it is a good lace to live, it is peaceful and quiet. The leasing office has been incredible helpful and friendly. My main complain is the unhealthy way that trash is handled. It should be picked up much more often, a lot of people live here and the trash overflows in the containers. I really wish that you address this problem as soon as possible. It Is dangerous and unhealthy.