Enterprise Rent-A-Car

Category: Car rental agency in Palm Springs, California

Address: 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262, USA

Phone: +17607780054

Opening hours

Sunday: 5:30AM–9PM

Monday: 5:30AM–9PM

Tuesday: 5:30AM–9PM

Wednesday: 5:30AM–9PM

Thursday: 5:30AM–9PM

Friday: 5:30AM–9PM

Saturday: 5:30AM–9PM

Reviews

Stephanie Galan

Aug 29, 2022

DO NOT RENT A VEHICLE FROM THIS COMPANY!! I made a car rental reservation online and went to the location to pick up the vehicle and was told that they DO NOT DO SAME DAY RENTALS!! Really? Then why did they accept my reservation and credit card information? Why does the website ALLOW a reservation to be completed if once you get to the location you can’t complete it. VERY UNPROFESSIONAL

Steven Garcia

Jul 22, 2022

Awesome people work here

NE

Jul 8, 2022

Update: it has been seven months going back and forth with Enterprise and they still wont solve the issue. If you dont want to assist customers then dont give them multiple faulty cars and refuse to at least turn of the check engine lights for peace of mind on cross country travels. When we arrived back home ironically someone was in front of us with a similar issue but that enterprise location told her she could get it serviced herself and be refunded. Why didnt Palm Springs tell us that? Because their customer service is terrible. See we are still waiting to hear back. I'll say first Stephanie and another attendant outside were real nice. Offered us a water and everything while we waited and listened to the issue we had. The one star is for the service "Rigo" (I believe short for Rodrigo) gave us inside. I explained our situation and instead of listening to us he got combative. Our car had a star in the windshield on the driver's side and the service indicator was down to 10%. He told us it was just about the oil change and not to worry about it even after we told him we'd be traveling across the country over 3k miles. He then said the people just forgot to reset it, so I asked him if he could get them to reset for us before we go. He insisted that he is seeing on his computer it just got an oil change and he didnt need to reset the indicator. This tells me two things: 1. Rigo doesnt care about customer safety and 2. He doesnt care about his employer's vehicles because our car has had the service indicator on for the last 400 miles now and we still have 1800 more to go. Not good!

Richard Lundberg

Jul 7, 2022

They don't pick up if you live in Desert Hot Springs. Only 10 miles Lame company

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Questions & Answers

In the event of a rental car being stolen during a rental agreement with a cuustomer who and what is the customers rsponsibility

Eon Garratt | Sep 17, 2020
Paul McGlynn | Sep 17, 2020

The renter is ultimately responsible for the vehicle. I suggest you reach out to the company directly and they can go over the details.

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If i need the car an extra day,do i have to call and let them no?

rvpipas vas | Sep 18, 2019
sigfredo flores | Sep 18, 2019

Mr. Tahir is correct concerning keeping it an extra day or 2. The real problem is you now may flip into a daily rate. The rental car company won't report it missing for at least 5 days, however they will be looking for you.

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Do they deliver cars to motel?

Randy Mohler | Sep 18, 2019
maureen mcdonald | Sep 18, 2019

Will pick up

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Is there a shuttle from PSP to the Enterprise location at Cathedral City?

Diana Christensen | Sep 18, 2019
Tassja Sliker | Sep 18, 2019

Avis budget has great deals right now ! ( I work there, to keep it transparent )

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Price per day for mid size car ?

Wallace Hadden | Sep 18, 2019
Karl Tahir | Sep 18, 2019

Go to Enterprise website for pricing information. If you are a Costco member you can get discounted price by going to Costco website

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What is the minimum age to rent a car at this location?

Skylar Billingsley | Sep 18, 2018
Ronita Elease Elder | Sep 18, 2018

25 years

I will be returning my car to Enterprise at the Palm Springs airport at 4:30 AM. for a 6 AM flight Is the rental return inside the airport? Or are shuttles operating that early? Or - what else would be the most obvious way to get to my gate?

Penny Smith | Sep 18, 2018
D Heath | Sep 18, 2018

You can walk. It's a very small airport and the rental return lot is just outside of the baggage claim area.

is there an additional fee for second driver if spouse?

Betty Mae Leavins | Sep 18, 2018
D Heath | Sep 18, 2018

Not in the state of CA. 2nd driver is free and does not have to be a spouse.

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Do you do one way rentals to Phoenix?

Earl and Sue Sanders | Sep 18, 2018
D Heath | Sep 18, 2018

Not sure. Contact Enterprise Direct

Is it Enterprise policy that all vehicles must purchase insurance coverage from the location rental counter at the time of pickup or is it optional?

Terry Levangie | Sep 18, 2018
DuaneWanda Matt | Sep 18, 2018

I think it's optional?

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