Omni Atlanta Hotel at CNN Center

Category: Hotel in Atlanta, Georgia

Address: 100 CNN Center NW, Atlanta, GA 30303, USA

Phone: +14046590000

Reviews

Jessica Davis

Jul 30, 2022

This hotel is far to expensive for the quality of it. The staff was all extremely nice which was great. With that being said the rooms in the south tower were sad for the price we paid. The pillows were deceiving because the looked fluffy but went flat as paper once used. The bed itself was like sleeping on a rock. The bathroom looked cool and hip but has an old bath tub in it that would quickly become slick once used. The towels we received had someone's super great waterproof mascara stuck to them. When we arrive it was like every restaurant around us was closed for some reason so we decided we'd try room service and were applaud at how lack luster that option was. We chose this hotel for our anniversary hoping to relax and be a little extra for a few days. The hotel kinda killed the vibe for us. We could've stayed in a day's inn and had the same hotel experience.

Lissa Chapman

Jul 15, 2022

I love the location for The Best of the South Basketball Tournament because all we have to do is walk straight through the hotel, to The World Congress Center. They pretty much had the best price for that immediate area. The bed was comfortable, I liked the shower, but the room wasn’t anything special. I was supposed to be in the North Tower, even at check in, the gentleman said North Tower, then proceeded to give me a room in the South Tower. What I don’t love is Valet service. The men are rude, they drive crazy with the vehicles & I have had damage 2 years in a row from this service. It’s too expensive, but at least I know my car is in half way decent hands. The restaurants are pretty good, but $30 for breakfast buffet is ridiculous. I understand they offer a lot, but I can’t justify paying that per family member. I did enjoy the 3 free drink cards for being a Gold Member & Concierge Staff was very nice. I was charged $10 from being charged the extra $100 per night for incidentals. I’m not sure what it was for & Staff could not tell me what it was for. All we did was sleep & shower in the room, due to being at basketball games all day.

Katy Williams

Jul 11, 2022

The service at this hotel is some of the best I have had in Atlanta. Everyone at the hotel from the valet, front desk, restaurant workers to the concierge was so helpful and friendly. The hotel is extremely busy given its location and yet it never seemed like anyone didn’t have a minute for you or made you feel like they were put out. The rooms are clean and comfortable. I also left 2 items in the closet in my guest room and didn’t realize this until I was home. I figured, I was out of luck. I called the hotel and they located the items and have already sent them in the mail to me the very next morning. I highly recommend this hotel and will be coming back and staying here again.

Steve Anderson

May 15, 2022

This Omni is just sort of okay. Clean, friendly staff, nice location, etc. but any hotel should be those things at a fair price. This place is quite pricey for just meeting basic expectations. The pool is below the standards of a Holiday Inn or La Quinta. And the parking! $45 a day and the valet guys were not the friendliest bunch. I would think that for an $1100 room, they’d provide you a place to park. A Motel 6 provides this amenity by the way. Nevertheless we enjoyed our stay at the hotel. The value simply not worth the price.

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Questions & Answers

Do the rooms have hair dryers?

Bruce DeGrange | Jan 3, 2019
Triston Mcdonald | Jan 4, 2019

Yes

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Is the Omni hotel connected to State Farm arena which I think used to be Phillips arena?

Janice Patterson | Jan 3, 2020
Patti Eldredge | Jan 4, 2020

Yes they are both connected to CNN food court. It's Omni Hotel, CNN, State Farm Arena.

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Do the rooms have a mini fridge?

Lee Tabata | Jan 3, 2019
Tim Cozart | Jan 4, 2019

Yes

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Do you allow service dogs

Betty Wotring | Sep 4, 2021
Kristina Austin | Sep 5, 2021

Yes they can accommodate service dogs.

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do have a shutle to and from the airport

A Google User | Apr 7, 2021
J James | Apr 8, 2021

No

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Which tower is newly built?

Chanel Porchea | Jan 3, 2019
Frank Stein | Jan 4, 2019

Neither tower is very new. I have stayed in both since 2003.

Is there a self-help laundromat in the hotel?

Christopher Geerdts | Jan 3, 2020
Tadia Burns | Jan 4, 2020

No

Is parking free with any room?

sandi bevis | Jan 3, 2019
King Astro | Jan 4, 2019

You're right James and that price is ridiculous!

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Are smoking rooms available?

lauryn hunter | Jan 3, 2019
Chesser “iLuddite” Crump | Jan 4, 2019

Nope, and getting outside to smoke can be a bit challenging.

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How close is it to World Congress Center and does hotel have shuttle service?

T D | Jan 3, 2019
LOVE PHILLIPS III | Jan 4, 2019

Maybe a block away... Like next door close.

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Do the rooms have refrigerators?

Carla Hinger | Dec 3, 2021
ray ray | Dec 4, 2021

Yes

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Is this directly connected to the State Farm Arena as in they are in the same building? I know that sounds silly to ask but I'm planning to stay here to attend some concerts and need to know

Linds | Oct 4, 2021
Omni Atlanta Hotel at CNN Center (Owner) | Oct 5, 2021

You are just steps away from the State Farm Arena. The Omni Hotel is within walking distance to the Arena and Mercedes Benz Stadium.

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what is the lowest priced room with a balcony?

patrica loveless | Jun 6, 2021
S. Durfee | Jun 7, 2021

Pretty sure all have a balcony, inside or out. Prices vary check hotels. Com

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How much is parking?

Gloria | Jan 3, 2020
Ray Evans | Jan 4, 2020

I only drive and park here of in gong to an event. Which is rare. But i know Atlanta. Parking is about 15 20 bucks. It will change depend on the time. More on the evenings and go up $5.

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Is this hotel walking distance from state farm arena

michael wambles | Jan 3, 2020
pNathan Brewer | Jan 4, 2020

Yes

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Has the hotel been renovated? What’s year of original build?

Stacy Smith | Jan 3, 2020
Jake Fulcher | Jan 4, 2020

Building has been there for a while 1972. Constant renovations since that time. I recommend the North Tower when booking

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How old is the hotel? Did the AC or rooms look moldy?

Stacy Smith | Jan 3, 2020
that_meiko_girl | Jan 4, 2020

What Sean and Bradford said. The room was always clean; staff came in daily to make sure if any cleaning needed to be done or not.

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Do you have access to an iron for each room.

Pheonyx Properrties | Jan 3, 2020
Teresa Waldren | Jan 4, 2020

Yes, even has a full size ironing board as well!💖

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Is there a nice view from room 431 South?

A'Sheerah Walker | Jan 3, 2020
Angela Marie | Jan 4, 2020

My view from the observation deck was amazing. I would assume there would be a nice view from any room considering you're so high up and the hotel is round

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Does the hotel provide shuttle to and from the Atlanta airport? If so how much?

Akhona Prinssese Mkungela | Jan 3, 2020
Ernesto Garcia | Jan 4, 2020

There is a train that goes west and you get in the first stop and then limps the one that goes to the airport that is south through Marta

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Do you have packages with braves tickets?

Joe Bagwell | Jan 3, 2020
Charlie Thornton III | Jan 4, 2020

No sir

Is there a drugstore nearby Within walking distance?

Rainy Berry | Jan 3, 2020
Lashae freeman | Jan 4, 2020

Yes there is a drug store nearby on Forsyth st a cvs

Is there train station by the omni hotel

Daryl Montgomery | Jan 3, 2020
William Stewart | Jan 4, 2020

Short walk away to MARTA Peachtree Center. Also recommend you get the MARTA phone App.

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Is the area safe to stray from hotel?... at any hour?

picalo oneill | Jan 3, 2019
Karlee Demmer | Jan 4, 2019

From personal experience, I would say it is very safe; however, always remember that your results may vary and exercise a healthy level of caution just as you would in any brightly lit area in the middle of a city. Safe Travels!

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What time is check in time?

Kim Schmidt | Jan 3, 2019
shannon crumpton | Jan 4, 2019

Website says 3p but sometimes can check in as early as 12 if the room is available

Where is the vending machine

Jamarrea Mathis | Jan 3, 2019
Kat | Jan 4, 2019

There are quite a few on multiple floors. They are behind the doors that say, "Ice". Be for-warned that its $2.50 for a soda.

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what time does the pool close?

TChy's Life | Jan 3, 2019
robert alexander | Jan 4, 2019

Not for sure. I think 10pm.

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How many floors does the omni hotel have?

Shannon Nicely | Jan 3, 2019
SUible | Jan 4, 2019

The South Tower has 15 stories and the North Tower has 28.

Do the hotel have inside pool?

calvin mccoy | Jan 3, 2019
Brittany Swanson | Jan 4, 2019

The pool is located on level N6 in the north tower outside on the roof top it is an outdoor heated salt water pool

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What are the cost parking?

L Chao | Jan 3, 2019
charles fillinger | Jan 4, 2019

$45, come and go as you please. Valet only.

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Do this hotel have conjoined rooms?

Wolf King | Jan 3, 2019
Eric Palmer | Jan 4, 2019

Yes they do.

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Does Omni Hotel have a shuttle service from one hotel to another?

Cynthia Dent | Jan 3, 2019
terry dueringer | Jan 4, 2019

Taxis are right out front of valet, or ask valet desk ,and they helped me out.

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Do the rooms have complimentary bottled water like in Nashville?

Jean Minchew | Jan 3, 2019
DYLANOL Little | Jan 4, 2019

There is a bottle of water in the room. If you have a certain level membership it is free. If you don't it is $5-6.

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Who do i contact about an overcharge on my room? I have called 3 times no answer or no returned call.

Elnita Conner | Jan 3, 2019
Heidi Middendorf | Jan 4, 2019

I would keep a log of all the calls you make (number called, time, date, who you spoke with, what they said) and if you dont get a resolution within a reasonable time frame, contact your bank or credit card company. Usually rhey can put a fire under the management better than you can.

Are there rooms with sofa beds

Patricia Sylvester | Jan 3, 2019
Dwayne Mackey | Jan 4, 2019

Don't believe there is! Things change over time! Check with hotel

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How far from Mercedes Benz stadium walking distance

Shan Mciver | Jan 3, 2019
John Deo | Jan 4, 2019

Best to walk through the Georgia World Congress Center if summer/hot. Use the meeting elevators to get to M-2 (if in north tower) and exit via towards the South, maybe .25 mile walk if that?

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Shuttle from Airport?

J T Stevens | Jan 3, 2019
Brad McCullough | Jan 4, 2019

Don't think so. Lyft is quick and easy

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When is check out please

Rose Cherry | Jan 3, 2019
Gus Williams | Jan 4, 2019

12 noon

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What are the bathrooms like in the hotel suites? I’m doing a staycation and I want a large bathroom with a garden tub and shower for soaking.

Shaux Nough | Jan 3, 2019
Alice C. | Jan 4, 2019

I got a shower only, but I'm sure they have rooms with tubs. They also have a spa on the 6th floor

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how close to phillips arena

Frances Stephens | Jan 3, 2019
Cathie Bella | Jan 4, 2019

very close. walking distance.

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Do they offer free breakfast?

CRV 2013 | Jan 3, 2019
Abhishek Verma | Jan 4, 2019

No, breakfast is not offered with the room rent, but they have for purchase buffet and fresh cooked meals

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How close are you to the new arena Mer-Benez Dome

Charles Sain | Jan 3, 2018
Zulhaj Choudhury | Jan 4, 2018

It's pretty close. You can see it from the hotel. I'd say about a 15/20 minute walk or a short lyft ride away.

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