Fairfield Inn & Suites by Marriott Atlanta Vinings/Galleria

Jolene House

It was a very nice, clean and accommodating hotel! The shuttle driver Raj Singh was theee best! He was very helpful and always courteous! His knowledge of the area was awesome and he was always willing to take us to the next location! Thank you for a wonderful stay!

Wendy Barnard

First of all, I want to give a shoutout to Marriott Bonvoy. I mistakenly booked a hotel for the night prior to us actually needing it. I used points. When I realized my mistake the day the reservation had us to arrive, I called and spoke with someone at the property. While they didn't have a room available the next night, she did give me the info on another nearby Marriott property that had availability. I was able to book the correct night at the last minute and was thankful for the tip. Rooms were few and far between as there was a major concert in the area and most hotels were sold out. Also assumed that I had lost all the original points I used for my original booking since I had canceled, LITERALLY, 5 hours before the reservation was to be. Nope, Marriott Bonvoy refunded my points within 2 days. Great customer service! Now, onto the Fairfield Vinings. I could not have been happier with this hotel! It was clean, well maintained, and well staffed. The staff that we interacted with were all cheerful and helpful. We were able to get early check in and our room was ready well before the time we had specified. The room was clean, AC was cold, bathroom was well-stocked, even the toilet paper was curled into a little flower! The room was large and well laid out. Everything seemed modern and up to date. The bed and pillows were extremely comfortable. Check in and check out were a breeze. We were concerned about transit to the venue as we were no longer within walking distance. However, this Fairfield provides a free shuttle service. Even though the shuttle typically shuts down about 10pm-11pm, we had let the driver know that we would probably be getting out later than that. He gave us his card and told us to give a call when we needed him to come pick us up. There were several people at the hotel that were going to the same concert, so this was an incredibly useful service and benefit, considering that parking around the venue ranged from $10-$60. The free breakfast offered by the hotel was so much more than just a continental breakfast. It is buffet style so you can choose what you want and eat as much as you want. There are hot and cold choices, eggs and meat, waffles and fruit, bagels and toast, cereal and juice, something for everyone. The free shuttle and the free breakfast make Fairfield a hotel chain that should always be on your list of considerations. If you have any event or business at The Battery or Truist Park or the Convention Center, this hotel is convenient and much less crowded than those nearer to The Battery area. While not within walking distance of those landmarks, the shuttle makes it a convenient and quick trip. I was extremely impressed with everything about this hotel and it was one of the best experiences I have had at a hotel in a while. I would not hesitate to stay at Fairfield Atlanta Vinings/Galleria again.

Danielle Bailey

Mitch, the front desk clerk, made my experience here terrible. I asked if there was King beds available before booking online via third party. He replied “yes”, but he left out it was a handicap room. He didn’t tell me until I went to check out the room, and came back to let him know I didn’t book a handicap room online. He said that was all they had available. I told him he should have told me that before I booked and let me decide if I want the room or not. Then, he gave me the run around about me calling the third party and then fixing it and calling him. I did all of that, and still nothing got accomplished. I told him I was on the phone with the rep from the third party and I let him know they said they were calling him now… to give him the heads up. He did something to the phone, so I don’t know if he took it off the hook or what, but they never got through to him. I ended up having to take the room, because nothing was accomplished. I was super tired and spent a lot of money for a room I didn’t ask for to only sleep in the room for a few hrs. I will never stay here again! Thanks to Mitch! A clerk who had no care in the world, and wasn’t helpful one bit!

Madison Mueller

Very very nice loved the gym. The breakfast was the best hotel breakfast ive ever seen!! the pool was pretty to sit by and clean (too cold to swim idk weird weather.)