Kimpton Overland Hotel – Atlanta Airport

Lee Barker

I'll keep it short to the details you need. The staff that worked there when I stayed were fantastic. Super helpful and fast with answers! Location is perfect for a short stay, this a roof top seating area that you can sit and work. Planes landing every 90 seconds so it can be distracting and loud but I didn't care. My room was small and on the top floor. But best part is the windows are sound absorbing so you can't hear the planes. Perfect! Restaurant was really good, food was well priced. Seating outside is nice if it's not too hot. Yes there can be wasps and flys. There is a shuttle to and from the airport that comes every 25~35min. I'll add a photo so you can see what you are looking for. Cheers!!! I'll be down again

Cam Man

After reading the reviews, I can confirm there is a young girl at afternoon check in with a poor attitude. At first I thought the people in front of me were over exaggerating but it was evident after she double charged my card despite my attempt to let her know I was already charged. This is a 4 star concept with 2 star service. The room wasn’t ready at check in, and that’s fine I understand, but I was told I’d receive a call when it was ready and I never received a call (then upon returning to check in the guest service agent had no idea who I was). Went back 4 hours later to finally get into my room. Glad I was upgraded being the highest level IHG tier but the room had furniture and carpet with stains plus it smelled like smoke. The interior design layout of the room was questionable at best leaving little space between the awkward love seat and the oversized TV stand(?). Often had to wait a minute or 2 for the parking gate to open or the doors to get into the hotel after hours. As someone who worked for a 4 star hotel for many years I was amazed at the number of issues at this hotel. The food at breakfast was great though and the rooftop is perfect. I might consider staying here again but only for the rooftop. Plus there were several times through my stay where I overheard other guests complaining about the service of the hotel so it wasn’t just an individual experience. Anyways I hope they get it together because it’s a concept that has a lot of potential and had the service and condition of the rooms been satisfactory this would have been an easy 5 star rating but it was almost a 2. Oh yeah and there’s construction going on at the hotel which covered the vehicles in the parking lot with whatever the construction site was digging up…

Lydia Schmigotzki

Kimpton is my hotel chain of choice mainly due to their generous pet policy, but also because their rooms and service are generally exceptional. I have stayed at this particular property several times in the past and have previously had no complaints, but this time was different. I was so looking forward to a nice hot shower and a good night's sleep, but I suspect they are trying to cut costs as the shower was decidedly lukewarm rather than hot (both nights) and the sheets were super scratchy. I was also missing coffee mugs, but had the coffee maker in the room. Front desk's service was fine, but next time I need a hotel in Atlanta I'll probably spend the extra money and stay elsewhwere.

Maureen Mestrez

Checked in last minute at 1am; my company (Endeavor Air) actually set me up here and the clerk's attitude at the front desk upon my arrival was amazing and helped change my mood almost immediately after having a rough night. She was so genuine. The room was amazing and the Nespresso machine was a plus! New staff downstairs this morning was just as awesome and pleasurable. I can't thank you guys enough for being so accommodating.