Address: 1861 Jonesboro Rd, McDonough, GA 30253, USA
Phone: +17709141124
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Graham
I’m a strong believer that COVID has managed to destroy customer service. It appears that the mentality of many of the employees of this store is that “hey, we’re short on staff, figure it out yourself”, except the last time I was in there, there were more staff standing around being unhelpful than willing to assist. We had to ask 3 different people to help with a 70 inch TV to buy. No one was present in the area. Went to customer service and they pointed to two employees talking to each other near the TV section. We went to them and they promptly told us “we don’t do that” with no offer to call someone who does. So, I went to another area of the store and found someone who would help. The only reason they aren’t receiving 1 star is because customer service at the desk has been consistently pretty good, despite everyone else stinking.
Melanie Graham
Today I took my husband's iPhone 13 in to have a cracked screen repaired. It was perfectly usable aside from the cracks. After waiting over two hours (when he made the appointment, it said "expect 20 to 30 minutes"), I was told that they could not fix the screen. Not only that, they then told me that the phone would not turn on "because of the cracked screen". Even though it worked perfectly when I handed it to them- Obviously, because I had to unlock it for them. In other words, they fried my husbands phone and didn't want to own up to it. I was too upset to stay and attempted to contact the store later but couldn't get through. Please provide appropriate contact information. We would like to have his phone replaced as it was perfectly operable before "Geek Squad" attempted to repair it. Repairing a cracked screen should not result in an unusable phone.
Rusty Sharp
Great store, discussed a laptop with one of the employees and he spent a bunch of time explaining everything I asked about. They don't work on commission either, so no pressure to buy. It's the way I love to shop.
Stephanie Fincher
My experience at Best Buy was average at Best. It's easier to find what you need on Amazon. We asked 3 associates for assistance, no luck! We did eventually find that we were looking for but it was way overpriced. Do better Best Buy. Please do better, it would be terrible to see you close your doors but customer service should be a priority.
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Hi! Thanks for your feedback! Nick is a real great associate that's focused on the customer experience. Have a great day.
Yes
Yes you can take it but call first.
Just like Mr. Duffey stated, masks are required by all customers and staff.
Office 2019 is only one I know. But if Microsoft send out and upgrade you will pay regular price for it.
Not sure if you can do that there.
If they sell it, they can install it.
No
It has not yet released and will cost 499 usd when released.
At some best buys they do replace iPhone and Samsung phone screens. You would have to call ahead and check.
First go online and complete an application for employment. Then, management will contact you during the hiring process, then an interview with potential employee's will be set up.
Amazon would be your best bet
They dong have the cables alone. You will have to buy something that has that like a wireless charger
Chargeback through your financial institution is another option
Yes it is
Yes, but Not the best place for that. You won't get a fair trade in price. You'd do better to sell it on your local FB buy/sell page.
The location in McDonough had a lot of camera gear..
Less than half of them work, the rest just stand around or try to avoid customer contact.
Unknown
I had the same problem with my laptop but in the end they will tell you it's cheaper to get a new laptop
No... Whatever you see online and in store remain the same from store to store.
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