Americas Best Value Inn Stockbridge

Taylor Gooding

I wouldn't even give this place a one star for starters we had to switch rooms seeing how the beds we're not clean hell there was even a cigarette butts all on the floor. So we got a new room note now its two beds so you would think they would give you more then two towels but NO the guy at the front desk made it clear to me that 4 people only need two towels 🤢 I've never in my life shared a towel after someone it just not sanitary in my eyes!!

Tymica

Positive: I like that it was a lot of store in walking distance and good restaurants! Negative: Lock on room door was broken. Bug problem. A guest next door to me was loud and was working on a disabled vehicle right in front of my room. All in the way! I just did not like my stay and would never stay there again.

G undefined

The second incident was today when i bout got a reservation for July 1-4 but I had an emergency and didn’t check in on the first. I came in the 2nd and the front desk attendant refused to let me check into my room that I had already paid for. I wasn’t loud rude or unpleasant he just didn’t want to give me a service I paid for.He told me I could only check in on the first and that he didn’t have a manager for me to speak to about his obvious misunderstanding of the rules and guidelines. I called Priceline and spoke to a rep for about ten minutes and what do you know. I was able to check in. Terrible customer service as well as unkept rooms. Yes they are cheap in comparison to most area hotels but understand you’re getting absolutely terrible customer service.Choose wisely !!!!!!

Natasha s.

I arrived early like around 7am I was told no early check-in so I came back after work and that's when I really got a look at this stink dirty room the sheets, towels and pillow cases had stains everywhere and when I called to get more they told me to ask house keeping in the morning mind you I have to be to work at 7am I've seen 3 roaches so fair and I think it's gonna be more. This is truly 1 of those u get what u pay for situations. I promised never again