Tufts Health Plan

Category: Insurance agency in Worcester, Massachusetts

Address: Mercantile St Suite 130, Worcester, MA 01608, USA

Phone: +16179729400

Reviews

CottonTopTJ

Dec 3, 2021

I must have gotten the right customer service folks. I've been with Tufts since basically the beginning, for 30 years. I had an issue because my old doctor retired and I had to pick a new PCP. Somewhere something was missed in the shuffle, and it effected referrals. I called customer service and got 2 ladies different time, Kelli, and Natalia, and they were outstanding. What customer service should be everywhere. They listened, took care of the issues, were extremely helpful and pleasant and everything is back on track. Thank you very much!

William H Mondesir

Feb 12, 2021

Not bad...

Romane Forbes

Jan 27, 2020

Worst service by the rep I got! Dude won’t even listen! They can’t even put any notes I wish on my account and they work with health connector!

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Questions & Answers

Does Tufts cover prescriptions when on Masshealth

Paul Ronn | Sep 16, 2019
Jennifer Riedell | Sep 16, 2019

Depending on the plan, generally yes. Prescriptions are covered under MassHealth, so you won't lose that benefit.

Hi does my plan cover eye glasses

Keza Products J.V. | Sep 16, 2018
Marilyn Capers | Sep 16, 2019

Does tufts health plan cover eye glasse

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