National Grid

Category: Electric utility company

Address: 55 Bearfoot Rd, Northborough, MA 01532, USA

Phone: +18006424272

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: Closed

Reviews

Nicole S.

Aug 18, 2022

This company is the worst. Overcharge me for over $100 and the customer service people never pay attention on your issues, and even questioned you “so do you want to pay or not” and of course the issues were never solved, and eventually I was forced to pay the full overcharged amount since it’s overdue, though the balance was way higher. The service is poor also. They were yawning during the call, don’t even respect you as a customer. The worst company and customer service.

Mina Rezkalla

Apr 10, 2022

PLEASE READ BEFORE YOU PURCHASE SERVICE FROM worst company ever. During covid they didn't send anyone to do the reading ( of course to save money), and they continue to do so 2022( of course saving more money on customer's back) . I called to question why I got a charge of 200+ for two bedroom apartment?????? We even didn't used heat for almost the entire month. the customer service person was super rude and ended the call. Ridiculous prices without any reason. This company should close no one in this company

shamier bless

Feb 16, 2022

They don't have my street address in there system. The other street they named they have to pass my house to get to those street which are dead ends. 3 months in a row I tried to set up service

Shelly king

Nov 5, 2021

I’m actually a school bus driver. And my complaint is that I was on the side of the road 4 ways flashing and my school bus lights flashing and a national grid vehicle blew threw my lights. I laid on my horn and he had the audacity to honk back at me.

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Questions & Answers

Power outage restoration time

Maureen Piper | Sep 16, 2018
Donna Stearns | Sep 16, 2018

Fire in downtown, so power was shut off all over town

I need to speak to someone about a hole that was left in my yard when a pole was removed---I cannot get anyone on the phone!!!!

D Diveley | Sep 16, 2019
Nicole Timoteo | Sep 16, 2019

What city/state are you in?

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