Best Buy

Category: Electronics store

Address: 3300 Gateway St, Springfield, OR 97477, USA

Phone: +15417361127

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Matthew Dixon

Jun 23, 2022

06/23/22-About a month ago we were looking to get new appliances, so stopped at Best Buy. We were assisted by Tyler who was very friendly, courteous, professional and informative. He referred us to a home 🏡 assessment representative named Julian. From start to finish Julian was awesome 👌 making himself available at all times for any questions we had. Cannot say enough good things about him. Last we would like to thank the service technicians (Eric, Juan, David, and Nate), who were very professional 👏, informative, and helpful. Excellent customer service 👏 👌 👍 and highly recommend them for any and all jobs 👍. Thank you very much!

jeanet Campbell

Jun 18, 2022

Fernando in the cell phone department was above and beyond helpful, knowledgeable, friendly, efficient, and kind. He definitely knows the products, and how to handle things in the most effective way. I was blown away by the level of customer service I received from Fernando, on multiple occasions. Thank you so much! I appreciate you!!!

Tim Moomey

Jun 5, 2022

My wife and I went there to get her a cell phone life saver. She dealt with that while I checked out tv’s, audio, computers etc. I asked lots of questions. All staff we both encountered were super friendly, helpful and knowledgeable. Prices were good or better. Quality of merchandise was exceptional. We both highly recommend this store.

J Shiner

Mar 13, 2022

My guy Keenan at the customer service center desk was incredibly helpful! As a newer shopper, I had never used the processed checkout and he took his time helping me (even with a large line), went above and beyond, and was super polite. Wishing him all the best! Store is also incredibly clean, staff in general super polite. Thanks guys!

Thanks! Your review is awaiting moderation.

Questions & Answers

Does Best Buy have Roku compatible with Samsung Series 4 TV

Lee Redick | Nov 30, 2021
Stetson Smith | Dec 1, 2021

Yes a roku is a universal device so you can plug it into amy HDMI enabled TV and it will work. Providing you have internet. So what you need for roku to work is: 1) a tv with an available HDMI slot 2) an outlet to power the roku 3) internet to connect the roku to. Hope this helps.

Read More

Are you able to go inside this best buy

Kayla Kirsch | May 4, 2021
Laydralae Joy | May 5, 2021

You may enter but you are required to wear a mask. Please wear yours properly so it covers your mouth, nose, and chin at all times.

Read More

Can Best buy gift cards be traced to where they are redeemed?

Steven Robison | Dec 31, 2019
Amber Souza | Jan 1, 2020

You would have to go into Best Buy and speak with management about it. It depends on the information you have.

Read More

Looking to get a non gaming VR headset. do you have someone there that I can talk to about what is the best one for what I want if I come into the store?

Parental Equality Network | Dec 31, 2019
Michele H | Jan 1, 2020

You can call to speak with someone about it. That way you don't waste a trip driving in. I've done that before.

Do Best Buy buy beats headphones??!!??

Markita Hatchett | Dec 31, 2019
Miss WoodlandFaerie | Jan 1, 2020

I would call

Read More

How do the beats wireless headset to a DIRECTV receiver

Randel Phillips | Dec 31, 2019
Ken W | Jan 1, 2020

I agree with both Matthew & Sandra. Have a wonderful weekend.

Read More

How to track the truck for shipment to store

Marybeth Vargas-Romero | Dec 31, 2018
Christine Nelson | Jan 1, 2019

Go to your website and see if they have shipped it if they didn't shipped it call them

Read More

Do you have counter top ice machine's?

Nona Applegate | Oct 1, 2021
Bob Boothe | Oct 2, 2021

No I don't but I really wish that I did

I have a MOHU Leaf Fifty HDTV antenna that I use to get broadcast channels on my TV. It's worked great, but lately I have to move it around a lot to find the sweet spot for all the channels. Do these wear out? Is there a better version now?

Gloria Jarvis | Sep 1, 2021
David Kelley | Sep 2, 2021

I don't think it's your antenna I think it's the satellite scrambling

We live in mountains and have NO CELL SERVICE. We are retired and disabled . We need a service that we can use if power is lost . Our "land line" is dead if power is lost.

Patti C. Brooks | Sep 1, 2021
Gerald O | Sep 2, 2021

If you cannot get Cell Service; would a First Alert system work for you? The other suggestion do you have satellite TV? Maybe can link an alert system to that.

Can I sell them my old phone?

ZEPHYR BOWMAN | Jul 3, 2021
CrazyOld Pops | Jul 4, 2021

I think they might

Does this store have ink cartridges for an Epson WF-3820

Ken Martin | May 4, 2021
Ethan Galloway | May 5, 2021

Check the website 👍

Read More

What are the Covid safety practices like here?

People are asking | Apr 4, 2021
Kyle Lombardi | Apr 5, 2021

Same as everything else

Read More

do you have ps5 in stock -i am indian

COLDEN CLARK | Apr 4, 2021
Andrew Ratelle | Apr 5, 2021

Highly unlikely, call them before showing up in person. And even if they do have one be prepared to wait once you get there. They've been understaffed lately.

Read More

Will they buy really old phones for parts ?

Mariah Nicole | Mar 5, 2021
Robert Jenner | Mar 6, 2021

no the best I can think to do is try an independent cell phone repair or send it in for recycling try T-mobil

Read More

I keep making appointments to set up my iPhone,then I see through email that they are canceled.Can I find out how this happened?

Nancy Kate Norris | Feb 3, 2021
Sandra Hart | Feb 4, 2021

You would need to call Best Buy directly.

how do i get a new credit card

JoAnn Brinkman | Dec 30, 2020
Fngrurbty Aholes | Dec 31, 2020

Take it from your grandmothers purse. She'll die soon, she dont need it.

Do you have webcams in stock?

Jason E Cheatwood | Dec 30, 2020
Henry Butler | Dec 31, 2020

Yes

Read More

do you carry digital to analog converter

Caroline Haniuk | Dec 30, 2020
Richard Spencer | Dec 31, 2020

They do. Just check out their website. If they don't have it on the shelf, you can order it off their website. Either way, you can set it up for curbside pickup.

Do you have the Air Pods 2 available for pick up. I tried to call but can't get through. Thank you

Sandy Babcock | Dec 30, 2020
Mark Little | Dec 31, 2020

Contact the 877 or 800 number.

How do I return an item?

Sherry Schropp | Dec 30, 2020
Tony LaRicci | Dec 31, 2020

Go to the front of the store, they have registers set up

Read More

When did the best buy in springfield oregon open

A Thompson | Dec 30, 2020
Isaac L | Dec 31, 2020

I'm not sure, why do you want to know?

do you have microwaves

Kathy Cole | Dec 31, 2019
Geoff Stillman | Jan 1, 2020

Of course they do its Best Buy

do you guys fix consoles?

Kevin Guard | Dec 31, 2019
sonja mitchell | Jan 1, 2020

Please call store directly.

What is the cheapest computer that can be used for drawing

Tanner Dodson | Dec 31, 2019
Natty Eeds (Nattro) | Jan 1, 2020

What type of drawing?

Do you have fit bit Alta band

Vanessa Marvin | Dec 31, 2019
Bill Braaten | Jan 1, 2020

I bought a Fitbit charge HR there for $100 so they do have Fitbit

What is your selection of air conditioners in stock today?

Scott R | Dec 31, 2019
Louis Pocza | Jan 1, 2020

Thank you for that number

Read More

having problems with current modem cutting out fairly often provided by Country Vision Cable, wondering if buying a bettter modem will actually work & not same problems

Joel Katz | Dec 31, 2019
Daniel Klatt | Jan 1, 2020

Depends where you live and what kind of service you can get there. It makes sense that a better modem equals better service. Ask the geek squad at best buy, they'll know.

I have a Dell laptop that needs the keyboard cleaned and the CMOS(?) battery replaced. Can you give me an estimate on cost? The keyboard rarely works but the mouse pad is fine. Thnx

KVL **** | Dec 31, 2019
Eric Weimar | Jan 1, 2020

For this, you would need to bring the laptop into the geek squad desk. They would be better able to help with giving an estimate

do you have a printer cable for my HP Office Jet Pro 6978?

Larry Hirons | Dec 31, 2019
Andrew Goulart | Jan 1, 2020

Yes. They sell USB cables for.connecting printers to computers

Can best buy fix my ps4 controller

Naruto Bourto | Dec 31, 2019
Donald Gibson | Jan 1, 2020

I don't own a ps4

Read More

do you have oculus type products

Steve Kanoff | Dec 31, 2018
Andrew Johnson | Jan 1, 2019

Yes they do. They have the Oculus rift and go, as well as psvr and mobile vr solutions. Only thing missing in store are HTC's offerings.

Read More

I have been on hold for 15 minutes waiting for someone to answer the phone. Is there another number that I can call?

Cathie Campbell | Dec 31, 2018
Christine Nelson | Jan 1, 2019

Hanging up and calling them back they'll will answer the phone if they are not busy helping others out on the phone

How long do they take to pick up the phone?

Dave R | Dec 31, 2018
Christine Nelson | Jan 1, 2019

It takes a while for them to answer there phone if they don't answer right away hang up and call them back

I need pictures off my older flip-phone. The verizon store said Best Buy has a way to do that. Ellen

JoAnn Kat | Dec 31, 2018
Barb Harris | Jan 1, 2019

Can't help you, but they are helpful when you call.

Read More

Do you have the DVD movie called "mouse hunt" in stock at your Springfield, OR store location? Thanks.

P Ber | Dec 31, 2018
Tyler Smith | Jan 1, 2019

Amazon has it.

I need power cord accessories all plugs

Danny Swanger | Dec 31, 2018
Rich .Campbell | Jan 1, 2019

They should have everything you need

Read More

I bought an echo dot at best buy for my Mom. She can't get it to work and Amazon said because she did not buy it from Amazon they can not help her. If she brings it into best buy can they help her with returning it or making it work?

Lori Stout | Dec 31, 2018
Elna Loa Hale | Jan 1, 2019

You purchased it at Best Buy, so take your receipt with you. Explain that it was a gift for your mom.Ask them to have one of their service reps show you how to use it. Once s/he does, teach your mom. If it doesn't work, trade it in for one that does.

Read More

Do you have drone batteries

Julie Uppstad | Dec 31, 2018
Tyler Smith | Jan 1, 2019

They might, at least for well known brand name drones. Batteries plus on Coburg rd can likely find something in stock that will fit. Either way it will likely be much much cheaper to get it online.

Read More

do you sell in the ear beats

Elena Marin | Dec 31, 2017
Elna Loa Hale | Jan 1, 2018

I just spoke with Taryn at Best Buy in Springfield; she said: "We do not sell in-the-ear-beats, however, we do sell: Doctor Dre beats and over-the-ear-headphones."

Read More

If I bought something in Salem can I return it to Eugene store?

Lonnie Holifield | Dec 31, 2017
Chad Lybarger | Jan 1, 2018

Yes.

Read More

Does best buy buy computers from people?

The Gecko Man | Dec 31, 2017
Tranquil Traveler | Jan 1, 2018

No they do not.

Read More

I have two 200.00 dollars apple iTunes cards will they give me the cash off them that's on them

Andie Jackson | Dec 31, 2018
Kathy Haskins | Jan 1, 2019

Does Best Buy sell portable voice amplifiers......used for teaching

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places