Cracker Barrel Old Country Store

zachary farsace

Multiple issues and wow I am stunned: Took 5 minutes to even be acknowledged at host stand (we were the only people in line from entering to being sat) Host took us to a section full of dirty tables, turned around and took us to a dirty table that clearly needed to be wiped and sanitized, set menus down and walked away. We sat, server did not come over for about 10 minutes, said hello, then walked away. Manager eventually came over to take our order. Food took about 15-20 minutes, which was fine. However, our server set HALF our order down. And put down the check and left. I received my check before we even got silverware for our meal. Not only did we have to ask for silverware and the rest of our meal after sitting there for several minutes, she did the same thing to a four top next to us where a gentleman literally had to walk to the kitchen to get someone to give their table silverware. The restaurant had 8 of about 40 tables sat including us for the duration of our meal. At least 18 tables had to be cleared or wiped down when we sat. Astoundingly, I was still surrounded by tables that had yet to be cleared by the end of our meal. To add insult to injury, the last 15 minutes we listened to some sort of ringer/buzzer/phone ring non-stop. No one stopped the sound prior to our departure. My biggest gripe with all of this, is that i counted 6 front of house employees total in that restaurant. My entire stay at this restaurant had 7-8 tables sat. Youre telling me that nobody: could answer a phone? Bus tables? Sanitize tables? Greet people? Or even give people what they needed to eat the food they ordered? There are basic rules of running a restaurant, it takes multiple failures to get me to write a review. But this was shockingly bad.

NanaJ

Not the best this time. Waitress extremely slow to come back and tell me that my order was made fresh and therefore it took way longer. We sat for about 40min. Even customers at table next to us commented about how long it was taking. Asked for cornbread and did not get it, only brought out biscuits. Asked for to go boxes and waitress never brought them, had to ask hostess. Had to ask for the bill when she finally came around. There were other waitresses that were there and were busy serving their tables so it's not about a lack of staff. Food was good and hot when it came. Gift shop is always a plus with many adorable items to look at and purchase.

El guerro del norte

Very strange way to run a restaurant. Entrees came out before appetizer waitress was very unknowlegeable about the menu and had to ask for silverware and napkins ( or else may have not had anything to eat with). Country fried steak was burned very weird way to conduct service

Steve Wall

Got a nice big steak, big salad, mashed and fresh fruit for about $14, was super good, also got a plum iced tea, that was really good as well. Ocean was our waitress and she was working a lot of tables and did it all with a smile and was very nice. Thanks!