Best Buy

Category: Electronics store

Address: 3700 Mandela Parkway, Oakland, CA 94608, USA

Phone: +15104200323

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jayanta Dey

Jul 20, 2022

I went here to check out a Microsoft Surface laptop. It is increasingly rare to be be ale to touch and feel something before buying it, and Best Buy is one of the few places you can do it. really appreciate that. Also, the customer service is very good, and dare I say, it has improved over the years. I recommend this place, and other Best Buys in the Bay Area

Z L

Jul 19, 2022

I ordered an Instacart order from this Best Buy store. I bought an Apple thunderbolt adapter. They sent me a used one. They don’t even re-seal it. The seal is broken. The cardboard is bent. It is so ridiculous. It is so eco-friendly to sell people used items with the full charge of new products.

Victoria L

Jul 16, 2022

Purchased a Mac laptop here. Last time I was here just looking around I was helped by a very knowledgeable guy who was great. Went here yesterday and the girl who helped me out didn't care, ask any questions for what I was looking for, and was not very helpful. Literally handed me the laptop when I checked out and when I asked for a bag she was clearly irritated she had to walk across the store to get one - ah man, I just spent $1k - yeah I want a bag! I'm not walking down the street advertising that I just bought a new laptop.

Sheela Gunn-Cushman

May 23, 2022

I was looking for a pair of headphones, and wound up paying 5 to $10 less than I expected. I wouldn't buy electronics online unless I know exactly what I was going to get, because I want to make sure it's actually going to work. They didn't have any demos of the headphones that I was going to buy, and that was frustrating. They had things around 15 or $20, and then something like two or 300. I'm one of those crazy people who Don't like ear buds or headphones that don't completely cover my ears. Those are kind of hard to find these days. The staff was pretty cool. I wound up paying less for a new pair of headphones that just broke recently then I paid for the original ones. Not bad!

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Questions & Answers

Is it possible to get a plug in cord so that I can plug my i-phone to my computer to simply enlarge the image ?

Lachlan Welsh | Dec 30, 2020
Brian Stewart | Dec 31, 2020

If you get an HDMI to lightning chord adapter from Apple, you can plug any HDMI into your phone and put the screen on a TV, Projector, or any other screen monitor. Not sure if it'd work to a laptop though. Hope that helps!

Do you have iPhone tripods?

lee marrs | Dec 30, 2020
LAD Manly | Dec 31, 2020

I do believe they have Small one's not full sized.

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Do you have resistors?

Eddy Cruz | Dec 31, 2019
Marty Griffith Real Estate Group | Jan 1, 2020

Yes for car stereo

Can I buy a nikon coolpix plug in here?

Patrick Groves | Dec 31, 2019
Rachael Bratt | Jan 1, 2020

Probably, they have Nikon cameras and accessories.

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Can I buy an iPhone here

Iraida Bardell | Dec 31, 2018
Fanuel Hailemariam | Jan 1, 2019

Yes you can they have all kinds of phones here

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Do you guys deliver

James Craft | Nov 30, 2021
Jer king | Dec 1, 2021

Only curbside

Can I exchange computer with photo receipt?

Karan Park | Oct 1, 2021
Haqq Baqq | Oct 2, 2021

No idea, just call and ask them

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I just ordered a small freezer from Pacific Sales. The order conformation says it will be ready for pickup today. I do not want to pick it up today. How long do I have to pick it up?

David Gregory | Sep 1, 2021
Brittany Weeks | Sep 2, 2021

Notify a manager about your situation and they would be happy to work with you.

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What are the Covid safety practices like here?

People are asking | May 4, 2021
Winona Rangel | May 5, 2021

Yes. The store has the devices for computer technology you need however it was very loud with too many TVs and Stereos going on. It was hard to talk to the representatives to get information from them because of the noise.. And sorry for me, Best buy did not have the tablet with a SIM card for my personal and business use

how do i find the employee's name list and there picture?

Brett Page | Apr 4, 2021
Romeo | Apr 5, 2021

I didn't don't know her can't see the picture

Do you carry Amazon fire sticks

Valerie Harvey | Apr 4, 2021
Irene Cerdas | Apr 5, 2021

Yes

Until what time is curbside pick up ?

Ramon Laguardia | Mar 5, 2021
Hector M Camarena | Mar 6, 2021

8 pm

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do you guys sell unlock iphones

mithlo joe | Feb 3, 2021
Daphne B Designs | Feb 4, 2021

You might be able to find them online. I'm not sure about in store.

What size memory for iPad, 32,128?

Peter Ryce | Feb 3, 2021
Greg Howell | Feb 4, 2021

Get no less than 128G of memory. Ipad has no external SD memory capability do you need to be prepared to store Apps, other files such as videos.

Ive been on hold for over 30 minutes. How long does it take you guys to answer the phone? It took 5 minutes for someone in store to sell me the computer that was broken!

Michelle anderson-muirhead | Dec 30, 2020
Mark Decker | Dec 31, 2020

This forum is sponsored by Google, and is not manned by Best Buy staff. We are just the general public like you.

My Oculus quest is not working like it used to , I had this occlusion for about 5 mounts but the issue started the second week, I have a 2 year extension.

zaya | Dec 30, 2020
Mark Mueller | Dec 31, 2020

Try contacting bestbuy customer support rather than Google Guides

Do you have BST NTGR AC779S XCVR SGL hotspot?

James M CROTHERS | Dec 30, 2020
Mark Mueller | Dec 31, 2020

You should ask this of Best Buy rather than Google Guides

Does Best Buy offer a Military Discount?

william zepplin | Dec 30, 2020
Irene Cerdas | Dec 31, 2020

No they do not

I have been trying to get a hold of customer service at the Emeryville store for weeks. Nobody is picking up. I was suppose to get a refund that I did not get. How can I get a hold of someone?

Isaac Lieber | Dec 30, 2020
Faye Taylor | Dec 31, 2020

Yeah they never answer the phone ever and they are appliances I would never ever by I have so many problems with the appliance new approach glasses that they came and put in my house very bad customer service they wouldn't answer the phone either had to go down there very bad no Appliance do not buy in appliances from them

How much to install an range hood

Pete Walker-Psychotherapist | Dec 30, 2020
Sean Peery | Dec 31, 2020

A vent with a light attachment and fan?

Do you sell standalone computers?

Anthony Payne | Dec 30, 2020
Iris Miranda | Dec 31, 2020

Yes, they do.

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do you stock 32 gb ssd hard drives

Russell Archibald | Dec 31, 2019
Andrew saephan | Jan 1, 2020

Yes

Can we test the bluetooth earphone?

이수빈 | Dec 31, 2019
Andrew saephan | Jan 1, 2020

Probably not but good idea to pitch.

Does Best Buy carry the Bose quiet comfort 25 headphones?

A Google User | Dec 31, 2019
Eric Morton | Jan 1, 2020

Call them

do you sell joy toy teddy beaes

stephen keyton | Dec 31, 2019
Eric Morton | Jan 1, 2020

Call them

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How do I cancel an order?

Larry Whitaker | Dec 31, 2019
Eduardo Portes | Jan 1, 2020

In the same place has an area to cancel the order

can i buy a wyze cam from your emeryville store

Matthew Lifschiz | Dec 31, 2019
Mark Figueras | Jan 1, 2020

You can go to bestbuy.com choose specific store location and call or see if they have it in stock. Better to call than drive there and not have it.

Can i repair a Nintendo switch here?

Daniel Alfaro | Dec 31, 2019
Jose Andino | Jan 1, 2020

Mmmmmm... No, actually I don't think so

I have a Lenovo laptop which has a hardware issue. Will your service engineers at the store help fix it.

Ramaswamy Janardhanan | Dec 31, 2019
Mark Marcum | Jan 1, 2020

Go to the Geek squad desk and ask them for help, they should be able to give you advice on your next step

does Best Buy have a panasonic model no kxts20 w available in the store today ?

Vincent S Di Maggio | Dec 31, 2019
ATC Ayers | Jan 1, 2020

Call'em.

Can i buy A Plague Tale: Innocence for Xbox One in this store? Thank you

Tony Bigalow | Dec 31, 2019
Ed Elguapo | Jan 1, 2020

Order it online to pick it up there

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Can i buy today from your store

Nafis Jahan | Dec 31, 2019
Mark Plott | Jan 1, 2020

Best buy is open 10am _ 10pm

Can you upgrade headphone?

Wally Bastardo | Dec 31, 2019
Ed Elguapo | Jan 1, 2020

Nope, I suggest to buy one with extended warranty, so if you're not satisfied you could exchange it or even upgrade

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does the store carry i-phone 4 charging cable ?

Nickolas Panopoulos | Dec 31, 2019
Michael Sampson | Jan 1, 2020

They should. But you can always check on-line.

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Do you have a Samsung battery

naomi scott | Dec 31, 2019
Ryan OReilly | Jan 1, 2020

For?

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Does this location have car radio installations?

molly sealund | Dec 31, 2019
Joe Phillips | Jan 1, 2020

Yes they do, don't be distracted by the location, they do a good job there.

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Can i buy an unlocked samsung galaxy s9 plus here that works internationally?

Dexter | Dec 31, 2019
James Mccoy | Jan 1, 2020

yes U Can

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Can I sell my printer here?

Emily Andrews | Dec 31, 2019
Marc Ryan Narcise | Jan 1, 2020

Best buy does not buy from customers, but we can take your e-waste

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Do they pick up the old. T V on delivery?

ED Byrd | Dec 31, 2019
Dennis Richardson | Jan 1, 2020

Yes

Can i get a sea gate 2 t external drive from the best buy store

Michael Ayler | Dec 31, 2019
Isaias Bobadilla | Jan 1, 2020

Yes

does your company donate to non-profit organizations.

John Holloway | Dec 31, 2019
Jubei | Jan 1, 2020

https://doublethedonation.com/tips/companies-that-donate-to-nonprofits/

I ran out of space to finish my question, so I have a Black Friday return and no receipt, and I might be interested in store credit only to get a ultimate ears Bluetooth spreaker

Abrahn Watkins | Dec 31, 2018
Ian Huey | Jan 1, 2019

Provide the original credit card or your account information and they can pull the receipt for the return. The holiday return policy is until January 12, 2019.

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Yes I purchased a waterpik flosser on Black Friday 2018? And three week later my mother got me a much better flosser / toothbrush and now I need to return the unopened waterpik flosser but, I’ve lost the reciept

Abrahn Watkins | Dec 31, 2019
Marc Ryan Narcise | Jan 1, 2020

This is an old question but for future reference if you provided a phone number to a sales associate or consultant we can lookup your entire purchase history with that number. The stores return policy is 14 days or 2 weeks, but if the box was never opened they will most likely take it but also charge a restocking fee.

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does best buy carry bose sports wireless earbuds?

May Sun | Dec 31, 2018
Steve Dsouza | Jan 1, 2019

Yes and much more.

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Can u buy a the iPhone 8 if you're under 16

StreetGaming | Dec 31, 2018
Norman Tingle | Jan 1, 2019

I would not think so because being under 18 you cannot be held responsible for certain purchases made by a minor

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do you sell chess software?

Evan mertens | Dec 31, 2018
eres357 | Jan 1, 2019

Chess software is sold online only

Can I purchase at one store for pickup at another?

William Coffin | Dec 31, 2018
Steven Truong | Jan 1, 2019

No, but you can purchase online and pick up at any store you specify.

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Can I buy cell phone case That is shock resistant and water resistant with a front and back cover? S9p

Regina Chavarin | Dec 31, 2018
LaVerne DeBose | Jan 1, 2019

Yes, I think so

do you take old printers and computer screens

Michael Gulli | Dec 31, 2018
Cesar Lemus | Jan 1, 2019

No they don't, I would Google for places to donate old tech and computers.

how late does the Geek squad work?

Shelley Harper | Dec 31, 2018
Janine Jenkins | Jan 1, 2019

I would check, not sure.

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What best buy stores are closing

Esther Eskridge | Dec 31, 2018
Frank Breckenridge | Jan 1, 2019

I haven't heard of any best buys closing.

Can I buy MaxBook Air here?

Lwan May Oo | Dec 31, 2018
Frank Breckenridge | Jan 1, 2019

Don't want to lead you, better to check their website or walk in.

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Can I buy Amazon Kindle (e-book reader, not Kindle fire tablet) here?

Chulhyun Park | Dec 31, 2018
Frank Breckenridge | Jan 1, 2019

Yes

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do you sell surfaces

Max Zhang | Dec 31, 2018
Jay Price | Jan 1, 2019

Yes they sell surface, apple and mac & Hewlett-Packard. I would go to a Microsoft store to buy a Surface. Do your own research before going in a store. Fry's have good deals. Watch the ads to take full advantage of sales. Max Zhang You no on here, we are shoppers like you. I am not the store. Nor do i work for the store. Thank you

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Do u have charger 4 Nikon D3400 battery?

Nesha Nickolas | Dec 31, 2018
Ken Chu | Jan 1, 2019

Yes, they do. I just purchased one 3 weeks ago.

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who do you carry in heads sets?sennheisi rs120

Pot Pourri | Dec 31, 2018
Felix J Saavedra | Jan 1, 2019

Call the store or check online being the second one the fastest!

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Do you buy back computers?

sherry bourne | Dec 31, 2018
Tony Tartamella | Jan 1, 2019

Currently the Staff is NOT on a Buy BACK policy of Computers

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I need to install a new Microsoft Office to my laptop. Is there a computer shop that can help me? I'm at Rockridge, Oakland.

Gerardo Matriano | Dec 31, 2018
Jacob Shabazz | Jan 1, 2019

Every best buy has a geek squad. I'd go there just for the piece of mind

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Is any Samsung representative there

Muhammad Faisal | Dec 31, 2018
Felix J Saavedra | Jan 1, 2019

I think he has two days off in the middle of the week!

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How well do the Samsung Fast Wireless Chargers work .And are they safe.

Thomas Peltier | Dec 31, 2018
Felix J Saavedra | Jan 1, 2019

I got an alternative one and seems just fine ! I am using it with my Samsung tablet!

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can i buy google pixel 2 here?

Qianning Gu | Dec 31, 2018
Sandeep Ramakrishnan | Jan 1, 2019

Yes, but call ahead to check for stock

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Is there a sphero R2Q5 available in alameda best buys?

Karl Villafranca | Dec 31, 2017
Tony Tartamella | Jan 1, 2018

There are no Alameda Best Buys

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Can anybody tell me the ps4 Is still in the store for

beautiful mk | Dec 31, 2017
Wilson Ariel Salinas | Jan 1, 2018

Yes, they still had a few left. Left store an hr ago

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Looking for an old insigni remote ns-rc5na-14. Senior citizen so since there is ni additional money why bother. Best buy will only help those they can upsell to

Stephanie Kompsie | Dec 31, 2017
Trap Speed 1320 | Jan 1, 2018

I always reject warranty offering. Not worth going the trouble for. Technology has improved over the years and electronics last longer.

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