Hampton Inn Provo

Jayna Huebner

Nicest staff. Had some unforseen circumstances during my travels and the front desk was so kind to check me in at 3am, and offer a late checkout since I had been traveling for almost 24 hours straight with no rest. The breakfast staff was polite and lovely. Would love to stay here again because of the great customer service.

Sandra

Positive: Desk clerk was very helpful and booked connecting rooms which allowed our family to be as close as possible. Would definitely recommend this hotel.

Kevin H

Friendly and easy check-in. Indoor pool & spa. Decent continental breakfast. Great location- seconds away from malls, food, gas. Minutes away from BYU. Local shops are nearby too! Easy on/off access to interstate but nestled in a quiet corner ! I would stay again!

Kade Pedersen

Completely incompetent. We came in expecting to stay one night but that night we decided we would need another night. At 8:30am I went down and asked them if I could extend one night. The girl at the desk said their system was down so they couldn't do anything but the man next to her said it wouldn't be a problem and asked for my room number and said they would take care of it. Fast forward to 1:40pm I come back and am told they can't extend my stay, that they're full. Their general manager Brian tells me sorry they have a big group coming in taking all the rooms. (Sounds like something they would have known about and let me know when I first asked to extend my stay) So I ask what time they need me out by and they say they can extend it to 2pm (giving me 20 minutes to pack up my wife and three kids).Before I left I asked when their system came back online which they told me was around 10:45am. So I asked why they didn't let me know during the two and half hours after their system was back and was told "we didn't know what room you were in" when I told them they asked me for it l when I wanted to extend, I just got smiles. So if Brian's boss Darcy is reading this just know these are the brilliant people working for you.