United States Postal Service

Kristina Hutson

I had a problem with a package delivery yesterday and decided to check with our Satsuma post office. They were friendly and accommodating. They solved my problem with a minimum of fuss. Thanks to all! It is such a service to get mail and packages, and you all certainly make our lives easier.

Betty Duncan

I lived at my place in satsuma for over 8 years never had an issue getting my mail and in the last 3 weeks I have not received mail because the mailman says my road isn't fit to drive down that is a lie II have sent videos and pictures along with other neighbors in the neighborhood I have sent a complaint to USPS online to no avail if anyone has any suggestions on what I can do so that we could start getting our mail back I greatly appreciate it thank you and by the way they would get zero Stars if I could do that

Patrick Monroe

I can't really say how I feel the one star says it all

cheeseburger walrus

Went to this post office to ship two rifles/long guns, which by USPS regulations, and the ATF, is completely legal as long as I am shipping to an FFL holder (I was). The rifles were boxed and packaged up, postage and insurance paid online, shipping label printed and attached to box, so essentially all I had to do was drop off the package. By ATF law I am required to disclose that there are rifles in the box (a lot of people don't, but I digress), and so I did. The clerk wasn't entirely sure if what I was doing was allowed, so the "postmaster" came out from the back of the office. He told me I needed to be an FFL holder myself to ship the rifles, which is completely untrue and the rules as to what firearms USPS can ship is blatantly stated on their website in pretty clear writing. I told him this wasn't true per ATF and USPS. After him telling me I was wrong, and me telling him that's not what USPS regulations state, he decides to go to the back to look it up. Five minutes goes by and he comes back out, hands me my receipt and just says "you can ship them". He didn't seem like the happiest camper, but I apologized for the inconvenience and left. Package arrives to gunsmith in North Carolina, it was shipped via priority express so was only in USPS hands for two days. Smith opens box and snaps photo of one rifle with the receiver completely bent in from a pretty extreme blow to the box. Now I'm not going to get all gun nerd here, but these were two AK platform rifles, known for being extremely tough guns. In fact they use hydraulic presses to bend these stamped receivers, they aren't exactly easy to damage, but low and behold somehow the box was hit hard enough to dent the receiver under the rear trunnion. Now I can't exactly blame the damage on this particular PO per se, however I can blame the lack of knowledge of USPS policies that the postmaster presiding over this office seems to have. It's ironic considering one of the responsibilities of postmasters is to make sure employees under them are following USPS regulations. Not a good sign when they themselves don't know what those regulations are. Also with how bitter he seemed, and given the sheer force it takes to dent a stamped receiver like that, it wouldn't surprise me if the package was damaged in a purposeful manner, BUT that is just speculation I have no evidence of this. Will probably file a claim with USPS for damaged goods since the box was insured for $3,000, but will definitely be avoiding this office in the future.