Quest Diagnostics Eustis Walker Rd

slkniffin

I went in as a walk-in. Was called back within 5-10 minutes. The employee was very nice and efficient. Great experience with the fact that I was having blood drawn.

R. McCoy

They're on time with the appointments, which is great. You can check in on the kiosk, your phone or the old fashioned way. The only thing I did not like was there was no capability to change an appointment online. You must cancel it and you have to make a new one. Also there's no way to call if you have a question. On my latest visit it wasn't as clean as I have seen it in the past, which was disappointing since it's a fairly new location. I noticed everyone is still masking. I didn't have one and no one asked me if I wanted one, which is fine with me.

E Z

The phlebotmists are tasked with non phlebotomy work so they have to be part secretary and insurance checker etc, and some of them seem rather burned out, understandably. They are great phlebotomists. The sign in with no living person to guide the process is challenging for a lot of older people, which then requires the phelbotomists to stop drawing blood and to then help people check in, which slows down everything. I’ve got to find another lab because all quests are pretty much like this.

Cruzmon Vi

Rebecca took good care of me and explained all of my questions of concern.Highly reccomend quest diagnostics see rebecca😊