Rio Mobility

Category: Mobility equipment supplier

Address: 731 Dwight Way, Berkeley, CA 94710, USA

Phone: +14155526277

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Jeremy K

May 31, 2020

Nice product.

Lana “Laney Lane” Lois

May 17, 2020

We purchased the Rio Mobility Firefly in January 2020 and hired a handyman to put it together for us. We did have a problem with a jammed handlebar right away but, after emailing Rio, we were able to loosen it. My boyfriend has PPMS and uses his wheelchair and he likes the Rio for around our neighborhood, although it is difficult for him to get up any inclines and he has to lean forward in order to get up them. This device does allow him to roll over grass and to get quickly around. We agree with other reviews about how misleading the YouTube video is showing the girl easily attaching it to her wheelchair by herself. It's definitely a 2 person job to get it attached and lined up and is not the easiest for a disabled person to do. There is a design flaw in the location of the cords when you change batteries or remove the battery to charge it. Today I noticed one of the cords that had been cut open by the battery. Photos attached although I'm not sure how well you can see it. We did have a problem with the mounts on the actual wheelchair sliding locations and had to mess with that as well. We were considering purchasing the Batec model but since the price tag was closer to $9000, we chose this device. For the price, there is room for improvement in the materials used....I see plastic zip ties, etc.

Jeremy K

Apr 3, 2019

Friendly, knowledgeable staff. Helped me install my Firefly on my chair. So far the product has been great and I'm using it daily!

Petite Loutre De Mer

Mar 19, 2018

Rio Mobility and its devices has enriched my life in so many ways we did not think were possible before hearing about them. Honestly, I can't imagine life without the Firefly. It is great for day trips, shopping, visiting parks and overseas travel. Since having it we have gone to Yellowstone and Grand Teton National Parks, Washington DC (saved my shoulders and arms from likely injury if we hadn't used the Firefly for the several miles traversed on a daily basis), Hawaii, Alaska, Yosemite and Yosemite National Park, not to mention several others. I find it more convenient than using a car when travelling shorter distances. Fits well in even smaller cars along with wheelchair, suitcases and companions. The attachable feature is convenient for planned visits to restaurants, shops, houses. Price is reasonable for abilities.

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Questions & Answers

Will any chrome red spray paint work on it

zayden plays | Aug 15, 2022
zayden plays | Aug 15, 2022

Okay thank you for the help

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What color red is the firefly 2.5 and do you have any extra paint

zayden plays | Aug 15, 2022
zayden plays | Aug 15, 2022

Okay can you let me know when you get extra paint I need chrome red please

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Do you have a distributor in the Rio Grade Valley (South Texas).

Eloy Garza | Apr 17, 2022
Rio Mobility | Apr 17, 2022

Hello Unfortunately we do not. However, we offer a 30 day money back guarantee. So if you purchase a unit, you have a month to trial it to see if it is right for you. Thanks

Do you sell Mobility Scooter carriers? I am getting a hitch installed next week and need it to carry my Pride Go-Go scooter.

André Rivers | Sep 14, 2021
Rio Mobility | Sep 14, 2021

No Im sorry we do not

Hello I was wondering if you do wheelchair rentals for day?

Cecilia Almaraz | Sep 14, 2020
Rio Mobility | Sep 14, 2020

Hello No Im sorry we do not Alex

Does anyone have a phone number for Rio Mobility?!

Peggy Dylan | Sep 15, 2019
Rio Mobility | Sep 15, 2019

Hello Peggy, You can reach us 415-552-6277

I have a TDX. SC Spree Power Wheelchair Base. We have it charged but can't get it to move. Does anyone know what is wrong?

Karen Ebright | Sep 15, 2019
Rio Mobility Support | Sep 15, 2019

Hello Karen, My name is Santiago Delgadillo. I'm the production manager and lead technician for Rio Mobility. I'm not very clear on what you're asking here. Do you have any of our products attached to your wheelchair and you're having problems getting it to move? If so, what model and year of Rio Mobility product did you buy so that I can help you more with your questions. Thanks.

I am seriously wanting to by the firefly electric assist for wheelchair. I live in Ontario Canada. When I go to purchase the price 2,600 around , is this price encluding any exchange rate and shipping.

Susan Caron | Sep 15, 2018
Chaz | Sep 15, 2018

Yes

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