Address: 731 Dwight Way, Berkeley, CA 94710, USA
Phone: +14155526277
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Jeremy K
Nice product.
Lana “Laney Lane” Lois
We purchased the Rio Mobility Firefly in January 2020 and hired a handyman to put it together for us. We did have a problem with a jammed handlebar right away but, after emailing Rio, we were able to loosen it. My boyfriend has PPMS and uses his wheelchair and he likes the Rio for around our neighborhood, although it is difficult for him to get up any inclines and he has to lean forward in order to get up them. This device does allow him to roll over grass and to get quickly around. We agree with other reviews about how misleading the YouTube video is showing the girl easily attaching it to her wheelchair by herself. It's definitely a 2 person job to get it attached and lined up and is not the easiest for a disabled person to do. There is a design flaw in the location of the cords when you change batteries or remove the battery to charge it. Today I noticed one of the cords that had been cut open by the battery. Photos attached although I'm not sure how well you can see it. We did have a problem with the mounts on the actual wheelchair sliding locations and had to mess with that as well. We were considering purchasing the Batec model but since the price tag was closer to $9000, we chose this device. For the price, there is room for improvement in the materials used....I see plastic zip ties, etc.
Jeremy K
Friendly, knowledgeable staff. Helped me install my Firefly on my chair. So far the product has been great and I'm using it daily!
Petite Loutre De Mer
Rio Mobility and its devices has enriched my life in so many ways we did not think were possible before hearing about them. Honestly, I can't imagine life without the Firefly. It is great for day trips, shopping, visiting parks and overseas travel. Since having it we have gone to Yellowstone and Grand Teton National Parks, Washington DC (saved my shoulders and arms from likely injury if we hadn't used the Firefly for the several miles traversed on a daily basis), Hawaii, Alaska, Yosemite and Yosemite National Park, not to mention several others. I find it more convenient than using a car when travelling shorter distances. Fits well in even smaller cars along with wheelchair, suitcases and companions. The attachable feature is convenient for planned visits to restaurants, shops, houses. Price is reasonable for abilities.
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Okay can you let me know when you get extra paint I need chrome red please
Hello Unfortunately we do not. However, we offer a 30 day money back guarantee. So if you purchase a unit, you have a month to trial it to see if it is right for you. Thanks
No Im sorry we do not
Hello No Im sorry we do not Alex
Hello Peggy, You can reach us 415-552-6277
Hello Karen, My name is Santiago Delgadillo. I'm the production manager and lead technician for Rio Mobility. I'm not very clear on what you're asking here. Do you have any of our products attached to your wheelchair and you're having problems getting it to move? If so, what model and year of Rio Mobility product did you buy so that I can help you more with your questions. Thanks.
Yes
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