Cox Store

Category: Internet service provider in Topeka, Kansas

Address: 1109 SW Wanamaker Rd, Topeka, KS 66604, USA

Phone: +17852156899

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–2PM

Reviews

Joshua Villanueva

Sep 9, 2022

Great store and customer service, but Cox as a company kind of suck. Sheila Denise was an amazing help to my issues.

Dee Aldridge

Sep 1, 2022

Nick was great to work with. He efficiently and quickly helped us with our issues.

Michael Engelken

Aug 31, 2022

Too much of a hassle to move a guide wire so I can replace a retaining wall that holds your easement from falling in my yard. Dropped this company years ago and if they were the only option I would rather move than give them a dime.

Sandy Perez

Aug 24, 2022

When I arranged for service for my apt I was promised high speed internet for $50. However, I am being charged $70 a month instead. I called to figure out what the problem was. Apparently , I needed to “bundle” to get the price quoted to me. I told them all I wanted was internet and nothing else. Cox is the service required for my apartment complex other I would use another company. So, I am not give a good rating since I was refused what I was promised on a monthly bill.

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Questions & Answers

Why does the cost continue to go up if the speed doesn't? There isn't new equipment being installed at my location to stop it from cutting out when trying to stream videos. My bill just went up again, and I'm thinking about leaving.

Cody Viergever | Sep 15, 2018
Rikki Raiken | Sep 15, 2018

I suggest speaking to a rep and seeing what they can do for you. Often businesses will try to fix you up if they might lose business

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Does anyone else have to reset the modem several times a day? I am sick of it!

Mary Hipsher | Sep 15, 2018
Pamela Martin | Sep 15, 2018

Your probley need a new one. I've only had to reset mine once in two years.

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Why don't they offer single channels

david A. | Sep 15, 2019
Lance Bedell | Sep 15, 2019

Ha ha funny

Why do ypu have to call to cancel? I spent two hours on hold just to cancel the internet. I still didnt get a perso

Chansi Long | Sep 15, 2019
Leif Dolan | Sep 15, 2019

You can always drive to the Cox store and do your business there. If you are renting the equipment, make sure that you bring it with you for turn in.

2 or 3 times yesterday and today are Internet and our phones (5 lines) were down. When I called our number it stated the phone had been disconnected. This is in the 66609 area.

Michele Wilson | Sep 15, 2018
Jacqueline Valdez | Sep 15, 2018

Call Cox.

Cable disconnects programming AGAIN - as it does between during the hour of 3-4 am. If you are recording something during this time, well, toobad for you. If you are an advertising entity, you are paying big bucks for empty air.

donna seidel | Sep 14, 2020
Memo Chavez | Sep 14, 2021

There is a setting for updates in the menu where you can specify when you want the updates to happen. If your stuck on how to adjust just go in store they will help.

Why does my COX cable TV disconnect completely between 3 and 4 AM EVERY MORNING? Anyone else have this done to your cable TV? Thank you.

donna seidel | Sep 14, 2020
Memo Chavez | Sep 14, 2021

updates happen during that time. Change the settings on the box so that it doesnt interfere with your programming

can I stop HBO and add ESPN+

Marjorie Pritz | Sep 14, 2020
Barre Cowen | Sep 14, 2020

ESPN plus is a streaming service

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Where do I find ESPN plus

Jan Gilliland | Sep 14, 2020
Memo Chavez | Sep 14, 2020

Its online only. And ESPN app

Do cox carry espn+

Alvin Whitaker | Sep 14, 2020
Leif Dolan | Sep 14, 2020

ESPN+ is a streaming service. You can use your internet and watch it.

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Does Cox service the KC Missouri area

Leslie Zimmerman | Sep 14, 2020
Dennis Barker | Sep 14, 2020

Don't think so ,well they didn't have it when I lived there. You might call and see if. they have service in KC metro area. Kansas and Missouri could differ in service.

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Is Cox down today?

Frank D. Taff | Sep 15, 2019
Dennis Barker | Sep 15, 2019

I haven't noticed any outages. Cox is famous for internet going out intermittently happens all the time to me

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I moved into my home May 1st and the cable line is still not buried and has been a pain to mow around all summer. Who do I contact to get the line buried?

Amy Cooper | Sep 15, 2019
Leif Dolan | Sep 15, 2019

There is a Cox store Wanamaker you can go in the store and visit them. Take pictures of the cable on the ground so that they can see your problem. Cox also has a website that you can go to and chat with a person to get help

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where can i take my modem for return cancelling my internet. Id like to stay w cox but need to get only cable basic if i cant save im going elsewhere

Jody Solbach | Sep 15, 2019
Larry Ralston | Sep 15, 2019

Take it to the Cox store at 1109 SW Wanamaker. They will give you a returned receipt AND help you lower your bill.

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Is there really a retention department at cox?

Jason Williams | Sep 15, 2019
Larry Ralston | Sep 15, 2019

Not that I know of.

I live at 929 SE Herschell Rd Tecumseh and I would like to know if can I have Cox internet in my address?

Eduardo Souza | Sep 15, 2019
Larry Ralston | Sep 15, 2019

Yes you can.

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How do I block robo calls?

Lisa Zeller | Sep 15, 2019
Ric Barr | Sep 15, 2019

When you find a way, let the rest of us know.

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Cox remote only operates tv, not cable, as of yesterday. New remote needed?

Peggy Murnahan | Sep 15, 2019
Leif Dolan | Sep 15, 2019

Maybe change the batteries first You can go to the Cox store and trade your remote on for a new one

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Why is there no sound on channels 670, 154 and 156 in Topeka TV?

Shirl. Akers | Sep 15, 2019
Dennis Barker | Sep 15, 2019

I don't work for cox, just a customer

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Located in Topeka ks. What channel is esp3

Deborah Davis | Sep 15, 2019
Larry Ralston | Sep 15, 2019

ESPN3 is not a channel. ESPN3 is an online site that allows you to watch certain sports streaming online.

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billing is here?

steve baker | Sep 15, 2019
composter 21 | Sep 15, 2019

Yes can pay your bill there

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I’ve lost the remote to my cable box, does it cost to replace it and if so where can I go pick one up?

Taylor Vanmeter | Sep 15, 2019
Christopher McGinley | Sep 15, 2019

You can pick up a replacement by visiting the Cox Solutions Store at 1109 SW Wanamaker Road in Topeka, KS.

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Is anyone having trouble with their tv cutting out in the 66617 area code?

Donna Carlson | Sep 15, 2018
Florence Gutierrez | Sep 15, 2018

Sorry I don't live in that area

Why cant i get pbs anymore?

Vicky Enyeart | Sep 15, 2018
Rikki Raiken | Sep 15, 2018

Call the store and ask for Isaiah

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I just wanna know why it takes so long for a tech to come out and fix something specially when u have internet and haven't been able to use it when u move into your new place

Patrick Crim | Sep 15, 2018
Rikki Raiken | Sep 15, 2018

Unfortunately not everything in this world is instant gratification

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Where do I drop cable boxes that belong to cox

Marietta Chappell | Sep 15, 2018
Tausha Renee | Sep 15, 2018

Call they will come pick up or day time hours

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If I switch from AT&T to Cox, will there be an installation fee?

Dub100552 | Sep 15, 2018
Donna St.Clair | Sep 15, 2018

No it's prorated your first bill will be outrageous

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Small black HD box keeps resetting

Kat Dal | Sep 15, 2018
Rikki Raiken | Sep 15, 2018

The black boxes cause the most trouble. Get a rep on the phone

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How would I get the KU game on Sunday

Delores Haag | Sep 15, 2018
Jodi Beaver | Sep 15, 2018

Ok folks Cox has just added away for you to see those local games but it comes at a price

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Want to close account

Jackie Holman | Sep 15, 2018
Leif Dolan | Sep 15, 2018

Take your box into the store and give them the instructions to close. Simple

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