I just wanna know why it takes so long for a tech to come out and fix something specially when u have internet and haven't been able to use it when u move into your new place

Unfortunately not everything in this world is instant gratification

Mixed communications possibly

They have an issue with timely appointments.And they ask you to stay home between 12 and 4 to meet a tech.They need to work on this immediatly.

Like everyone else has been saying. They will get to you in the right time. Everybody has to wait on the cable guy

Is it not something they can't do over the phone

They are a limited amount of Techs so you just have to be patient.

Because Cox sucks.

Idk good question