Hampton Inn & Suites Tacoma-Mall

Mr & Mrs T

I give three stars for location only because the neighborhood is a bit not great. I guess that's the city for you though. The place is right off of the freeway and convenient for golf and special olympics. The bed was super comfortable. Coffee was set out in the lobby. Staff was very friendly. We will be going back for our next event.

Tracy McPherson

Overall a very good hotel. The only reason I rated a little lower is that the neighborhood around the hotel is starting to get pretty run down. There is a tent city directly on the other side of the fence for the hotel parking lot and a lot of activity there. I do want to note however, that we have not had any issues at all related to that, and the hotel staff is awesome and very accommodating. They have a very secure parking lot and key requirements to even get in the building as well as night security guards as well. That being said, I don't like feeling like I'm in prison when I go to a hotel. Hopefully the city will get the area cleaned up.

Joanette Moreno

Great staff and amenities. The complimentary breakfast was one of the best I have had. The rooms were very clean. Good location. 24 hr coffee and excellent cookies. Will definitely stay next time we are in the area.

Troy Gardner

During check in, the staff was very nice and professional. I got my room and when I opened the door, it smelled like someone just smoked pot in there (GROSS). I was in the area for work and if I would've showed up at my office smelling like that, it could've cost me my job. I had to go back down to the check in counter to get another room. The nice lady was very apologetic, but she shouldn't have had to be put in that position in the first place. There should be some sort of quality control standards in place so they can provide clean rooms with confidence. Parking spaces are not large vehicle friendly. I drive a full-sized pickup, staying inside the lines, other vehicles were so close, it was difficult to open the doors. Homeless are camped along the road right outside the fence, bringing safety into concern. LOCK your vehicle and don't leave anything of value in it!!