Address: 1936 University Ave #112, Berkeley, CA 94704, USA
Phone: +15104886767
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Zachary Vance
Dr. Dacanay had me come in first thing after my ER visit the next morning, and did emergency surgery. I can see today because of him. Very friendly and answers questions clearly too.
joel klutch
Dr. Dacanay is an exceptional ophthalmologist and a genuinely nice guy with outstanding chairside manner. If you find a doctor this good, keep him forever. I wouldn't trust my eyes to anyone else.
Lake Chocolate
Staff is friendly, Doctor is terrific!!!
Nick Longo
I had an appointment scheduled in a few days, but then they called to squeeze me in from the waiting list with an hour's notice. The person who called provided billing information that I found questionable, and which turned out to be incorrect. Then she transferred me to the accounts person who kept whining about how the simple arithmetic was "very confusing", then to the manager who said she didn't really know what the bill would be, that's up to Medicare and the first person didn't have any authority to volunteer billing information. I said if they had carried out what she told me it would have been fraudulent to which she said there was no intent to defraud Medicare. So I said then it's incompetence, which she said she couldn't accept. I then said her inability to accept incompetent actions by an employee is itself incompetent. She cancelled my appointment because, she said, I'd used inappropriate language. Bureaucrats really hate that word, incompetent. The issue was about how much I would pay in advance of treatment vs how much they could collect from Medicare. The math is simple but once I began asking questions the interaction became so difficult I have to wonder if there is a history there of difficult patient interactions regarding payment. However I believe the treatment I was subjected to may be because they find Medicare billing and reimbursement rates a burden they would rather not have to deal with at all. I gather from other reviews that the doctor himself is highly skilled. So they are probably trying to juggle appointments constantly to fit people in. There simply aren't enough good doctors. The result is assembly line medicine. However my understanding is that the medical profession itself regulates the number of doctors who can practice specifically to keep their rates up, so money grubbing may in fact be an issue here. I've been to three other opthalmologists since, a first and second opinion, and now am seeing a specialist all billable to Medicare. None of them have required payment of any Medicare deductible in advance, let alone the full yearly amount these people tried to demand from me for a first visit, and then canceled my appointment when I questioned that practice.
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I absolutely love the service. I take both my grandparents there. They are super friendly, I don't see you having issues with the respect and treatment.
Yes, there is.
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