Address: 4954 Great Northern Blvd, North Olmsted, OH 44070, USA
Phone: +14407773212
Sunday: 11AM–6PM
Monday: 11AM–8PM
Tuesday: 2:30–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
Bob Evans
Just wanted to say a big thank you to Rina, Sam and the entire staff for excellent customer service and being very friendly during my recent trip to the store.
Rasha ali
Rina she is great customer service she was great help ask for her thanks so much you are wonderful 💝
Kathleen Wafa
I went in to exchange a pair of jeans at the north olmstead express and they didn’t have my size and Natalie was so helpful she went above and beyond and she checked online for what stores had them in stock and then also called the other …Thank you so much for sharing what an awesome experience you had with the team at the Great Northern Mall EXPRESS. I forwarded your feedback to the District Manager so that they know what a special time you all had in the store. If you should have any additional questions, feel free to reach us at 1-888-397-1980.
Kathleen Wafa
I went in to exchange a pair of jeans at the north olmstead express and they didn’t have my size and Natalie was so helpful she went above and beyond and she checked online for what stores had them in stock and then also called the other stores to double check and had them held them for me. I tried on a different pair of jeans and liked those instead and she then called very quick and had them held at the other store and even checked to see if they were open longer which they were so I was able to go to the other mall with an hour left. She was so sweet and generous as well as the kind greet I got when I walked in the store. I’ve been to other expresses at mentor mall beach wood, South Park mall, and crocker and never received the customer service I did from Natalie! She is the best! I will be returning back to the store. She deserves a praise!! Thank you for helping me out!!!
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Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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