Sacramento County Child Support

Category: Social services organization in Sacramento, California

Address: 3701 Power Inn Rd, Sacramento, CA 95826, USA

Phone: +18669013212

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

James Richard Leete Sr.

Jul 22, 2022

after talking about me case with dcss I'm convinced that suicide is the only solution. I was told that any payments they collect from me by garnishment or other means don't pay to my principal. any payments I make willingly only go to pay down interest not principal. my kids are grown and have their own jobs but I still am expected to pay the state over 500 a month. even thou my ex collected welfare under fraud I am expected to support my kids that live with me also pay child support and pay back the money they collected under fraud. I could work a full time job give them all the money and in ten years still not have paid it off. I can't keep a job because of the garnishments I can't own anything ever have a bank account or vehicle or even a driver's licence because they will take it I am disabled and can't work and have been denied my social security benefits twice.

David Hernandez

Jul 1, 2022

Bradly Monceaux is a great person to talk to in the child support office he will answer all your questions he will communicate through email text and phone 📞 great guy hope he gets a huge raise for his excellent customer service

Jay Mora

Jun 20, 2022

The front desk told me several times I had all of the right paperwork Filled out paid just for everything to be sent back Had to go through the same process at least 4 times Had to go back to a notary 2 times they do not try to help. They just want you to hurry up and leave.

Ashley Rowe

Jun 14, 2022

If I could give zero stars I would. This agency is super unconventional, and extremely incompetent. It is hard to talk to ANYONE or tell anyone anything as it pertains to your case, they will try to collect child support on any person you list, even if they are not the father or Willing to take a paternity test, they'll just assume custody. They are terrible at getting back to clients or keeping you informed, I just had to message someone who is on my case myself after they said they would keep me updated and get back to me as soon as they heard something from my attorney. 6-7 days later and I still heard nothing, I had to email them myself and they gave me a very rude and short answered response. Didn't answer my question at all. If you are going through them alone please try to find good representation and an advocate who will stand up for you and speak for you because these people love to push you around and do whatever it is that they want to do. I've even tried to speak to someone about some personal stuff as it pertains to the search in my case and they told me "for one we don't handle anything other than child support so you're venting to the wrong person". How rude and discouraging. Someone needs to really step in and make sure they're overseeing the staff here and what they're doing everyday.

Thanks! Your review is awaiting moderation.

Questions & Answers

What do i need to do to get grandparents rights

veronica giffiord | Sep 12, 2020
Gillian Kelly | Sep 12, 2020

You would need to start a court case. Seek help at the family law center

If a non-custodial parent has child support arrears (mother and child still living) but the State suddenly returns his driver's license, under which code or for what reason would they do this?

Glenda Xxxooo | Sep 12, 2020
Connie Kerr | Sep 12, 2020

For various reasons: So the person can work and pay child support, or they negotiated a payment for the release, just got out of jail/prison or are receiving public assistance. Again, the goal is to give the person a chance to get on their feet in order to collect money owed to the family. Hope this helps.

How can I see if I have back child support check that I never received.

Lakesha Kyles | Sep 13, 2019
Shaun Edwards | Sep 13, 2019

Please call 866-901-3212 or use self service website www.childsupport.ca.gov

Where to get DNA test

esthira lokeijak | Sep 13, 2019
Jessica Martin | Sep 13, 2019

Dna testing is done at the child support office if you have an open case

Read More

Why am I getting garnishment for my ex and kids medical . I already payed my child support so why medtcal

Yolanda Lopez | Mar 16, 2022
Debra Wolley | Mar 16, 2022

Because the court has set an order for you to provide medical for the child. You need to review your court oder and see if dad is ordered to pay medical. It is the law to provide medical for our kids. If it's too expensive through the employer you might want to seek cheaper health care programs.

How do I close my case,they aren't answering phones.

Ash Catchem | Sep 12, 2021
Keith Blake | Sep 12, 2021

Drop N

The custodial parent moved out of county. Court orders state to remain in county. I believe this was a malicious act to force full custody and maximize child support money income. She claims that they moved for; her mothers health, cost of living

13ryAn HeartBreaker | Sep 12, 2020
Tylyn Perea | Sep 12, 2020

That is a custody issue handled by the family law facility. Unfortunately the child support office would not be able to help. Try the self help center in room 113 at the family law courthouse

Is there an interpreter chinese there?

Grace Yoon | Sep 13, 2019
Endangered Species | Sep 13, 2019

I'm sure there is.

My case lost by default and I'm pretty sure it's not my child can I go back to court and get a DNA test ordered or do I have to pay for it

Michael Dalton | Sep 13, 2019
Kristy Gonsalves | Sep 13, 2019

Depends on the age of the child and how you were served. Call 866-901-3212 and they can answer your questions.

Because there is never anyone who speaks Spanish

Paola Magaña | Sep 13, 2019
Kristy Gonsalves | Sep 13, 2019

We have Spanish speaking employees as well as access to translators for quite a few other languages.

Is this where you get child support lien releases?

Terry E. Logan | Sep 13, 2019
Brian W (Sparky) | Sep 13, 2019

Yes. You can call in to office and request a notarized lien release. The process is much faster if you go into the office.

does this facility have a dropbox

Eddie Andrews | Sep 13, 2019
Jenny Thurston | Sep 13, 2019

Yes and no. There is a drop box, however it is located in the lobby. So, it can only be accessed during business hours 8-5 Monday through Friday.

How do I get a copy of my child support order

rogers atLove | Sep 13, 2019
Jenny Thurston | Sep 13, 2019

You may contact customer service at (866) 901-3212 and request a copy be emailed, mailed or faxed to you. You may also obtain a copy from the court house in the County the order was obtained.

I'm looking to get my license back what steps do I take?

Nathaniel Joseph Duran | Sep 13, 2019
Ange'l Strong | Sep 13, 2019

Speak to a worker on how to get your license back. If you are now current in your child support, you should not have any problems.

Read More

Is this were they do the dna 🧬 at ?

Tay Cherry | Sep 13, 2019
Kristy Gonsalves | Sep 13, 2019

Yes, if there is an order to do so.

Read More

Who do I contact if my ex will not allow me to see my kids? I'm paying child support but she refuses to let me spend time with my duaghter. I don't have money to hire an attorney but heard that you could possibly get a mediator??? Any ideas

Sue Rice | Sep 13, 2019
Amo | Sep 13, 2019

You need to file a motion for custody and visitation with the family law courts. There is a self help service center and you can get more info and forms online. Custody and visitation is not facilitated in the child support office. https://www.saccourt.ca.gov

What if a parent gives false information about their salary to the court, to receive more chlld support and the other parent discovers after 3 years

Yolanda Flores | Sep 13, 2019
Betsy Mines | Sep 13, 2019

He does not speak Spanish. English please

Can you fax the enrollment/Authorization form

Faviola Beltran | Sep 13, 2019
Dana Kellam | Sep 12, 2020

7Blvd.

Can I file a wage garnishment for child support in Sacramento County if my custody case is from Orange County. .

Darlene Race | Sep 13, 2018
Kristy Gonsalves | Sep 13, 2018

Custody and child support are two different things. If Orange county has jurisdiction of the order, then you either have to file in that court or request that Sacramento courts take over jurisdiction. If the other parent works in Sacramento and you are wondering if you can serve a wage garnishment on that employer, yes. They are in the same state.

Read More

My kids are getting older and their needs are costing more can I get my child support increased?

Amy Mosher | Sep 13, 2018
Kristy Gonsalves | Sep 13, 2018

You can ask your local child support office to do a review, or you can go to the court house yourself and request a modification hearing.

Read More

If non custodial parent quits one job and gets another job and custodial parent has not received a child support payment in a month will custodial parent get child support again ?

Chris Obray | Sep 13, 2018
Kristy Gonsalves | Sep 13, 2018

Yes. The missed month becomes arrears and gets charged interest. If this were to happen, and the custodial party knows where the non-custodial parent is working, the custodial part can help speed up the process by calling their local office and reporting who the new employer is.

Read More

1993 wife left with babies fell into depression got addicted to drugs been clean since 2003 I made payments for years I owed over $100,000 I'm in San Diego cases in Sacramento started new job I need this mountain moved please help

Mike Peterson | Sep 13, 2018
Ange'l Strong | Sep 13, 2018

You should call and talk to someone regarding your case. They will tell you how much your monthly payments will be and they will take the payments out of your check each month. Good luck.

Can you get your driver's license back if you owe child support in Sacramento California

Janette Parker | Sep 13, 2018
Ange'l Strong | Sep 13, 2018

Depends on how much you owe in child support. The state can do a restricted license for you to only drive to work and home.

Read More

Can you file online

Megan Eaddy | Sep 13, 2018
Betsy Mines | Sep 13, 2018

Yes -to both questions

Read More

how to stop being overcharged for child support?

Ernest Smith | Sep 13, 2018
Ange'l Strong | Sep 13, 2018

If you are paying more than you think you should go to the Child Support Office and they will tell you the reason why you are paying the amount in child support. In my case the father was always behind in his payments and he is currently paying the rears amount. Hope this helps.

Im having a hard time with making payments on phone. Automated sustem is fidgetty. Im terrified and stressed out everymonth. Is there an easier way?

Ernesto Marquez | Sep 13, 2017
Rio joseph (Rio) | Sep 13, 2017

If the said courthouse insist on their automated systems only, and you would rather do w/o, then, in my opinion, transfer your monies to a separate card to show a $0 balance. They cant take any from pennies. Next, "I" would begin making payments w/ money orders, checks, however you choose. Just remember to make a reminder to reimburse, because they will get their money one way or another. Atleast this way you'll have a little control w a piece of mind.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places