UPS Customer Center

Category: Shipping and mailing service in Charlotte, North Carolina

Address: 4200 Jeff Adams Dr, Charlotte, NC 28206, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8–11AM

Tuesday: 8–11AM

Wednesday: 8–11AM

Thursday: 8–11AM

Friday: 8–11AM

Saturday: 10AM–1PM

Reviews

Lupe Diaz

Sep 12, 2022

Every-time I receive a package the box is either halfway opened or busted up so bad. I’m honestly so frustrated because people don’t care about customer service here In NC. It’s absolutely ridiculous. PLEASE HANDLE CUSTOMERS PACKAGES WITH CARE. I’m sure they wouldn’t want their packages busted up.

Jamie Stilley

Aug 25, 2022

Boy. My package was there but there 2 people madder than hades about theirs. And the supervisor wasn't there. That was unacceptable

Christian Handy

Aug 10, 2022

This new delivery guy we have is a real winner let me tell ya. First he climbs over our gated property when we have a delivery gate and broke the gate as he was climbing over it. Secondly he doesn’t even ring the doorbell or knocks on the door he just leaves a note on the door. I stayed home so I could receive an important package today and apparently he just leaves a note on the door and walks away. NOT IMPRESSED WITH THE NEW DRIVER!!!

sweaty nouh

Aug 9, 2022

Terrible. Have been waiting all day for a package because the driver stated my "business was closed" I live in an apartment complex and talking to the front office they were there at the time of delivery but no UPS driver came in to hand off any package. Been getting the run around all day about my package actually being delivered today

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Questions & Answers

How is it possible to be so incompetent on such a consistent basis?

Ben Arkush | Sep 13, 2019
Dallas Meeks | Sep 12, 2021

This is the 5th time they have messed up the same package for me, bunch of pathetic ignorant no good for nothing mfs working there

Package was on the truck yesterday and the driver decided to return it to the distribution center without even trying to deliver and now won't deliver until Monday from my understanding. What the hell is wrong with your people.

Lewis Short | Sep 13, 2018
Kristen Farmer | Sep 13, 2019

I'm getting the same run around. Made 4 calls because I was supposed to get a callback but I'm still waiting. My husband is driving down there to see if he can pick it up so we don't have to wait until Monday.

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I have a package that I received notice was received at the Charlotte hub December 5th to be delivered 12/17/2020.Now it's delayed. Can I pick this up so I get by Christmas as it's a gift for granddaughter? How can I get it delivered?

Kim Cooke | Sep 12, 2021
Dallas Meeks | Sep 12, 2021

Anything coming from there gets so many delays its ridiculous, they cant do there jobs right

To start off, I left my phone at the motel near Charlotte airport and we called the motel, they then told me to contact UPS to pickup the phone and ship it to us, and I have to pay for shipping. How can I do that?

sandy Toon | Sep 12, 2020
Jimmy Carson | Sep 12, 2020

Call 1800PickUPS have them schedule an on call air pick up for the Motel's address.You pay for the pick up and shipping charges then ask them to make sure the driver has a Next Day Air padded envelope and the prepaid shipping label.

How do I check on a claim I sent In.

Michael Jordan | Aug 13, 2022
UPS Customer Center | Aug 13, 2022

Hi Michael, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Can I pick up my package this morning?

Harry Byrd Jr | Sep 12, 2021
Devin Beaver | Sep 12, 2021

Yep

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I believe these locations are franchises. Who owns UPS Customer Center, 4200 Jeff Adams Dr., Charlotte, NC?

Bill Grandy | Sep 12, 2021
UPS Customer Center | Sep 12, 2021

Hi Bill! If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Whom do I speak to find out where I go to start my pack handler position

## Cool T ## | Sep 12, 2021
UPS Customer Center | Sep 12, 2021

Hello, thank you for your interest in UPS. To search for employment opportunities that you may be interested in, please visit us at https://www.jobs-ups.com/location. Best of luck!

My package was attempted to be delivered today at 12:30 when I wasn't at home. Will I be able to pick it up tonight or do I have to wait until tomorrow?

Anthony Mendicino | Sep 13, 2019
Temnebi Mason | Sep 13, 2019

If you didnt request for it to be dropped off at a ups store, then yes you have to wait. You can request for it to be driver release, which means no signature so you wont miss it again.

Are you open on Black Friday, November 23

Marcus Holmes | Sep 13, 2019
Roy Jackson | Sep 13, 2019

Yes

What if my tracking # says Charlotte Distribution Center, but the info call says its not?

Joe Sampson | Sep 13, 2018
Kira J | Sep 13, 2018

It's there. Go pick it up.

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