Manny & Company

Deshaun Andrews

They helped me with a laptop problem for a very good price. They also have fixed phone issues on IPhone and Android units

Jenayah Alegres

This ppl are thieves ,They took battery. Catalytic converter and rims out of my husband car, and he doesnt want to take no blame and saying he doesnt know what happened.we waiting for a police officer to call us back

Emil Anghel

On June 23, 2021, I dropped my 2008 Gateway desktop computer at Manny & Company store, 510 Park St., Hartford, CT 06106 as per prior telephone agreement with their computer technician Alex for two upgrades as follows: installing Windows 7 (replacing the factory installed Windows Vista); adding a new 1000 GB memory card since there was just a little free memory left on the main C disk drive. My computer was working fine as it was with Windows Vista and it only needed the above mentioned upgrades that are not classified as repair by any definition (for which Manny charges a $30 diagnostic fee if the computer is repaired to customer's satisfaction). I paid on the spot a deposit down of $64 cash out of $212 total quoted and agreed for the two upgrades. On June 28, 2021, the technician called me saying that my computer is ready for pickup. About 15 minutes later I was there and saw on the screen "Starting Windows" instead of the desktop image. Asking the technician why the computer failed to boot he responded as follows: "You're an impatient person", also asked me to pay the balance of $158 to that to take the computer home and test it for functionality, what I did giving him $160 cash (waving to $2 on my will), cash that I withdrew from the nearby Webster bank branch on Park Street. After bringing the computer home the nightmare started as follows: the computer went into the BIOS mode with option to select either Windows Vista or Windows 7 that none was available since Vista was uninstalled and the Windows 7 was not properly installed, so not working. Complaining about this, the technician instructed me to bring the computer back to store, assuring me that in a few days it will be working fine with absolutely no issues. Two days later, on June 30, 2021, I called the technician who assured me that the computer is now working fine with Windows 7, so I went to the store and saw the same "Starting Windows" on screen. Complaining about this that it was kind of a nasty joke, the technician offered me a refund of $64 only saying that this is the amount I paid instead of $212 as confirmed "Paid In Full" on 6/28/2021 he entered by hand on the sales receipt. At that point I told Alex that In this case I will have no choice but suing Manny's store in the small claims court, also I asked him to see the store's owner who are actually co-owners husband (Manny) and wife (unknown first name). Manny refused to speak with me while his wife along with her husband and Alex went inside an adjacent room for about 10 minutes while I was waiting in the computer repair area. Coming out from that meeting, Alex confirmed that he was wrong and that in fact I paid a total of $212 that should be refunded to me and that the refund would be promptly made by the lady co-owner who said that she could only give me $182 out of $212 since $30 must be deducted for diagnostic fee that I normally and justifiably opposed since the computer was rendered unusable, so I shouldn't pay any diagnostic fee as per store's policy. After dropping my computer in my car I returned to Manny store telling the lady co-owner that I decided to accept $182 as fa favor so that to avoid the court action. She responded that this option is no longer available while yelling at me "Get out!" and go to court (that I am planning to do so in the near future). In closing - and apologizing for the too long review - I can say that Manny & Company: 1. is not a reliable store being owned by two mean, arrogant, incompetent, dishonest, repulsive and lying persons; 2. that the two co-owners will do everything to take your money even though for a poor, unacceptable or failed computer job; 3. that their computer technician Alex is simply an incompetent, inexperienced, and unskilled person who shouldn't be allowed to do such job; 4. will more than likely refuse to refund your money for a failed electronics job that is similar to stealing money from you. Beware and stay away from this Manny's store. Just walk on the other sidewalk. I wish I could give them a minus 5-star reputation grading.

Belinda

I soon missed coming here. Manny & his wife r soon helpful.