Address: The Shops at Country Aire Market, 261 S Weber Rd, Bolingbrook, IL 60490, USA
Phone: +16307591091
Sunday: 5:30AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 5:30AM–9PM
Jonathan Aguirre
While I’m satisfied with the Starbucks customer support representative; I’m very disappointed and dissatisfied with my experience and the way I was treated by the four baristas/partners at the following location 261 S. Weber Rd. The Shops at Country Aire Market Bolingbrook. I was definitely treated horribly and I had the worst experience. I’ve made a purchase from this location everyday for over two years. I hope the comments/feedback I’ve left has made its way to the store manager/district manager for visibility and retraining of these four partners.
Samantha S
I went in two days in a row. The first day, I ordered a drink and was rung up. Unfortunately, they did not have what I wanted and did not realize until after I paid. However, they were super accommodating when changing my order. The next day, when I went in I verified that they had received a shipment so I could get what I originally had wanted the day prior. As they had, I happily placed my order. One of the team members, who had been working the day prior, recognized me and excitedly informed that they had the ingredients for my drink. The drinks were great and the staff was even better.
Lindsey Erin
This was my first time visiting this location and I loved it. Francisco was incredibly patient and kind with my admittedly complicated order, and his teammates who helped him were true teammates. I'm sad I didn't get the name of the barista who made my drink, she did a great job. It was absolutely delicious, and thank you for the oat milk reccomendation, I loved it! The place was clean, stocked, and behind the counter looked really organized. With the location they're in there's plenty of room for parking, walking, and drive thru, which is nice becuase it doesn't feel cramped yet they can handle a lot of business. This will now be my new go-to location. Thanks, team Starbucks!
gerardo jaramillo
Rosie is amazing. She goes above and beyond what a barista is expected to do. Really sets a high bar for the rest of her co-workers! Keep up the great work.
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There may be a staffing issue at the present time, that's what somebody else said. They are trying to deal with the current situation the best they can.
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