Clean and postmodern. The employees appear delightful. The location alongside the Chicago River is breathtaking.
Mark Tremel
Jan 15, 2022
Taste. As a recent owner of Apple products, the store is new to me. I had heard of them, of course, but never experienced one. The attention to detail and good taste of the store is amazing. It felt very personal even thought I know it is a giant corporation running it. The service was very good even though the place was constantly busy. The location, on Michigan Ave in the Magnificent Mile and right on the Chicago River makes it practically a tourist location itself!! I think my favorite thing was that we were able to get exactly what we needed and felt like celebrities while we shopped!
Parth Bhatt
Nov 27, 2021
Good place, right next to River walk & from the river bridge Trump Tower can be seen. The place was crowded. They did not had all things in stock, sometimes it's a model othetimes it's color. Would prefer buying online, but can go in store to check out the product.
S C
Nov 1, 2021
Nice location on Michigan Avenue, good seating area and beautiful views of Lake Michigan from this store . Good service by genius gang !
Fyi that model won't activate anymore. And you're not going to be able to unlock it. That's the whole point of security. So that someone can't just use someone else's device without permission. The government has tried to break into iphones beginning to criminals and haven't been able to do it. If they can't do it, you won't be able to!
There might be an incredible amount of wait time at the genius bar esp depending on what needs to be fixed. Always safe to make an appointment before going, but you can try your luck
Best way to do it is to go online at 6 am (US only, local time) and look for a location where an iPhone X is available and if you're lucky enough to find one, order it right away to pickup at that location. That's how I did it with mine :)
My WiFi n Bluetooth is grayed out , can they fix this at this location?
Tina Jefferies | Nov 5, 2020
Sumitra Mitra | Nov 6, 2020
Yes. But I would suggest calling Apple customer service. They will first try to troubleshoot your problem and if it can't be fixed over the phone, they'll give you an appointment date at the Apple store. They don't allow walk-ins because of Covid19 restrictions.
Hi, bought last november a iPhone 10 pro with applecare before returning to the Netherlands (Europe)
Now my iPhone internal camera for face recognition is proven broken. Apple europe does not accept applecare USA
who do i turn to?
marc ten Broek | Nov 5, 2020
Jose Guzman | Nov 6, 2020
Applecare USA, ship the phone.
How can I book an appointment
Brian Jenkins | Oct 6, 2020
Adrian Hamel | Oct 7, 2020
If you go through this link, you can setup an appointment and reserve your time slot for the genius bar.
https://getsupport.apple.com/?caller=arshw&locale=en_US&storeID=R035&lat=41.88929&long=-87.6237
Can you enter the store to see products?
Mariano En USA | Sep 6, 2020
Pranav Karra | Sep 7, 2020
Yes. Of course. To my opinion Apple has the most interactive stores. You can browse and play with all the products.
About How much is it to fix an i pad 6th generation screen?
Desirae Williams | Sep 6, 2020
Roz Hosea | Sep 7, 2020
I don't know I went and got a replacement phone. I will say if you have Apple care it will be reasonable.
how can I set up appointment of a guidance on transferring music from my laptop to Iphone?
Matti Shalev | Apr 9, 2020
Ryan | Apr 10, 2020
Look it up
do you have any info on my broken screen its not broken but the screens black of how to fix it
Trenton Patterson | Apr 9, 2020
Samuel Miller | Apr 10, 2020
I'm not sure of the process because every phone situation is different. Call ahead but I'm sure they will need to see it.
Hi there! I wanted to know if I received my cell phone (iPhone 6s plus) that is locked to change it for an iphone x
Paula Mendelson | Feb 4, 2020
Rashaun L. Patterson | Feb 5, 2020
Is cost $599.99
Please, how can I get a new battery for Macbook A1502 (2013)? Is possible to buy in the Apple Store at Michigan Ave?
Jerônimo Mendes | Feb 4, 2020
OnePicksPlays | Feb 5, 2020
Hi Sir, They might not have it in a store cause it's a old model but try looking online and if it has a model number you probably can find it on Amazon or any online shops also try to call Apple and tell them they might have a few call the store you looking for and they will take it from there
Also if you can check out my YT: OnePicksPlays, and subscribe it it will be very appreciated
,Damien
Hello, I travel to Chicago and would like to change the iPhone 7 for an xs can this change be made there?
Daniela Perez | Feb 4, 2020
Raymond King | Feb 5, 2020
He had to use Google Translate. on my Android ... it's an Apple store that should be able to meet all your needs.
Do they fix charging port from beats? My beats haven’t been charging and I’m wondering if i could get them fix ?
Yessica Enriquez | Feb 4, 2020
Jonathan Stein | Feb 5, 2020
They will take them and send them into corporate for repairs. Most likely you will receive a replacement pair at no charge a few day later that will be shipped directly to the store as was the case for me but I can not recall ever hearing that anyone was ever charged for faulty headphones. The store just replaced my fully loaded apple watch for free with a brand new one in a wrapped brand new box at no charge to me at all.
If the headphones are a model that no longer is being sold, they still have a replacement in their warehouses but my best guess is that apple will replace the model with an upgrade and a new warranty.
GOOD LUCK!
~ACE
Can I get my Glass repair on my phone there and how much it cost
Yolanda Martinez | Feb 4, 2020
Sunil Palakurthy | Feb 5, 2020
Yes, depends on the model. If it is iPhoneX or newer >500$
Usually battery replacements take a day or two(most of the time you get your MacBook the same day) depending on the availability of the replacement right away. You can book an appointment online and then head straight to the genius bar or someone who's standing at the door who'll lead you to the genius bar.
You can also apply through mail ins but that takes about 4-5 days to ship it back. You can check more on https://www.apple.com/support/macbookair/en/battery_body.html
make an appointment at genius bar and I'm pretty sure they will fix this problem!
https://getsupport.apple.com/?caller=arshw&locale=en_US&storeID=R035&lat=41.889290&long=-87.623700
Do you have iPhone 8 in stock for me to purchase tomorrow 12/24?
Vincent Nuccio | Feb 4, 2019
Rod Ferrari M | Feb 5, 2019
You need to call store for specific availability. Its Holidays season.
Can i buy iphone x with a credit card
adeniji babajide | Feb 4, 2019
Asher Grossman | Feb 5, 2019
The iPhone x is no longer sold. The iPhone XS is the new generation, which is the same price (1000 USD) and you can buy it with a credit card at an Apple store, online, or other places. Hope this helped!
The speaker in my 6plus isn’t working how can I get it fixed
Chey Mckenzie | Feb 4, 2019
Lane Lareau | Feb 5, 2019
I would either bring it to the store or call customer support.
No. Alternative. Park underground at the Millennium Park garage and you can take a short bus ride northbound up Michigan avenue that will drop you off in front of the Apple store.
I don't think so... You would have to buy it from Amazon, eBay or something like that. As the iPhone 6 is a couple years old, Best buy probably wouldn't have it either, but you can still check. You can still buy iPhone 8, which is basically the same but with more features. (Has a home button, but has wireless charging, 3d touch, 8+ has portrait mode and 2x zoom)
Do the apple store take visa debit cards?
Goku san | Feb 4, 2019
Ricardo Cortez | Feb 5, 2019
Yes.
How Much Will The Bill Be Every Month For A Iphone 8 Plus 64gb?
London T | Feb 4, 2019
Ray C | Feb 5, 2019
$29.16 for 24 months for Verizon.
I canceled my Monthly iTunes account, all,of my music in my playlists is gone . I can't believe that happened. Hundreds of song where can I find them ? If I sign up for ITunes again will my music come back ? All of my Shazam songs are also gone
Charger chord won't stay in phone. New chord or what? Was working and gradually started slipping out until it won't stay at all.
William Griggs | Feb 4, 2019
Sui Ble | Feb 5, 2019
How old is your phone? If it is under warranty, they'll replace it if it is found to be faulty. I had one replaced a few years ago for that very problem.
If your device is out of warranty, you may buy a new one.
You need to call apple and explain what's going on and taje it from spple usually good about replacing or repairing if it csn be fixed if it can't they usually replace it make that phone csll as soon as possible
I need an appointment at the Apple store on Michigan Avenue in Chicago. I am having problems with my iPad. I am going to Chicago for Easter. I will be there from March 30 till April 4th.
Do I need to schedule an appointment at the Apple store on Michigan avenue in chicago in order to have my i-phone 6s battery replaced?
Belle Gordon | Feb 4, 2019
Andrew Negru | Feb 5, 2019
You can do both either walk-in or schedule an appointment
I have to make an appointment to fix my iPhone screen?
javier Juárez | Feb 4, 2019
Sui Ble | Feb 5, 2019
You don't HAVE to, but it is easier and faster if you do.
i would like to make a reservation to get a new battery for IPhone 6 at the Michigan Store. What is the telephone number?
Sara Pitcher | Feb 4, 2019
Luana Canal | Feb 5, 2019
I do not know if you have a phone number to book, probably going to the store and you can
My Screen was totally destroyed on my iPhone 7. Can it be fixed and how much? Will this alter the trade in value?
ChildrenOfItsRealOutHere Yahi | Feb 4, 2019
Luana Canal | Feb 5, 2019
you can go to the store in michigan and order the concert. it sure is expensive, but a completely destroyed screen is impossible to use. loses market value with certainty
Do you guys charge too reset iphone 6s
Theius Cavanero | Feb 4, 2019
Ed Vera | Feb 5, 2019
I would call and ask the store. The questions here are not monitored by Apple just the google maps community.
How do I fix I pod touch 6 not turning on or rebooting?😕📱
Tia | Feb 4, 2019
Nic M | Feb 5, 2019
Take it into the Apple store and they will repair it. One is on Michigan Ave in Chicago and other in Orland park Il
Do I have to set up an appointment to have a phone repaired?
Robert Dancy | Feb 4, 2018
Sam Aaron | Feb 5, 2018
They'll see you as a walk-in, but there's no guarantee that you'll be helped quickly since everyone with an appointment will be in front of you in line.
Do I need a reservation for the Genius Bar on a weekday?
A Google User | Feb 4, 2018
Dj Pollo Outbreak | Feb 5, 2018
Probably so...
My phone is XI. I restored my Phone backup. It cannot turn on. I connect with iTunes, and update it to 14.6. BUT it still cannot turn. What should I do? I wand to go the apple store to repaire it. Do I need to make an appointment?
joseph xian | Jul 16, 2021
mark winogrocki | Jul 17, 2021
Yes you should make an appointment with apple in person
Is the genius bar open?
marilynn rochon | May 17, 2021
Francisco Campos | May 18, 2021
Yes, You need to set an appointment via apple webpage