Apple Michigan Avenue

Category: Electronics store in Chicago, Illinois

Address: 401 Michigan Ave, Chicago, IL 60611, USA

Phone: +13125299500

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

I S

Apr 20, 2022

Clean and postmodern. The employees appear delightful. The location alongside the Chicago River is breathtaking.

Mark Tremel

Jan 15, 2022

Taste. As a recent owner of Apple products, the store is new to me. I had heard of them, of course, but never experienced one. The attention to detail and good taste of the store is amazing. It felt very personal even thought I know it is a giant corporation running it. The service was very good even though the place was constantly busy. The location, on Michigan Ave in the Magnificent Mile and right on the Chicago River makes it practically a tourist location itself!! I think my favorite thing was that we were able to get exactly what we needed and felt like celebrities while we shopped!

Parth Bhatt

Nov 27, 2021

Good place, right next to River walk & from the river bridge Trump Tower can be seen. The place was crowded. They did not had all things in stock, sometimes it's a model othetimes it's color. Would prefer buying online, but can go in store to check out the product.

S C

Nov 1, 2021

Nice location on Michigan Avenue, good seating area and beautiful views of Lake Michigan from this store . Good service by genius gang !

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Questions & Answers

How can I arrange a battery replacement for the iPhone 6?

Jay Schachner | Feb 4, 2019
Alishan Momin | Feb 5, 2019

Contact Apple Support to reserve a battery at your Apple Retail Store

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How can I arrange a battery replacement for the iPhone 6 Plus and the front screen?

Martha Ontiveros | Feb 4, 2018
Gregg Johnson | Feb 5, 2018

Go to the new Apple store (expensive) or go to a phone repair store located all around the city.

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Please do you have e Apple store gift card in this particular store?

Gary Martin | Apr 9, 2020
Phillie Blunt | Apr 10, 2020

Excuse me

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Pls how much is iphoneX Rose gold?

Famobuwa Damilola | Feb 4, 2020
Mcguire Tabby | Feb 5, 2020

The price varies it can be 40$ a month or 999$ it also depends on where your buying it from.

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Find my photos on Google map

Clucas Lucas | Feb 4, 2020
Raymond King | Feb 5, 2020

Okay ill check them out on my Android..

Can I replace my earpod headphones here? The old school kind, with a jack.

Bhumi Arahi | Feb 4, 2020
Demitri Raftopoulos | Feb 5, 2020

I'm not sure call the store and find out

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Do you sell refubished iPhones ?

Brizan Were | Feb 4, 2020
Rajendran Shanmugavadivelu | Feb 5, 2020

No

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I found an iPhone 4 but it’s locked..how much does it cost to unlock it?

Mirna Guerrero | Feb 4, 2020
Dennis Gonzalez | Feb 5, 2020

Fyi that model won't activate anymore. And you're not going to be able to unlock it. That's the whole point of security. So that someone can't just use someone else's device without permission. The government has tried to break into iphones beginning to criminals and haven't been able to do it. If they can't do it, you won't be able to!

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I lost my earphones. Do they sell them individually? If so, how much?

moonchild | Feb 4, 2020
Mahdy Omari | Feb 5, 2020

No! :)

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Make an Apple phone fix appointment?

Prof Blue | Feb 4, 2020
Eshan Mahale | Feb 5, 2020

There might be an incredible amount of wait time at the genius bar esp depending on what needs to be fixed. Always safe to make an appointment before going, but you can try your luck

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My headphones broke, is it a way that I can get a new pair shipped to my house?

Tiniah Perkins | Feb 4, 2020
ADRIAN BRAVO | Feb 5, 2020

Yes you can. You can just let them know when you are there. Any of the apple employees can guide you with all that.

How much do u take for an iPhone 8+ screen replacement?

Suhaas Achanta | Feb 4, 2020
Todd Scranton | Feb 5, 2020

I don't know. I have a Samsung Galaxy phone

can you get your phone unlocked without knowing your icloud info?

Joy Holt | Feb 4, 2019
Arunkumar | Feb 5, 2019

Yes you can.

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Can apple try to unlock activation lock on my ipod touch?

Stephanie Hernandez | Feb 4, 2019
Being Human | Feb 5, 2019

You can call apple helpline

Can the iPhone xs Hong Kong version be shipped to the US?

Kingship Academy | Feb 4, 2019
Janie Wilkie | Feb 5, 2019

Call the apple store and see?

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How can I get there today? Some access are closed because of the parade

Marcelo Bibiloni | Feb 4, 2018
h berg | Feb 5, 2018

Not until 730pm

Will the phone x be available without waiting if I visit at around the 15th of November?

Danny Yang | Feb 4, 2018
Marco Laure | Feb 5, 2018

Best way to do it is to go online at 6 am (US only, local time) and look for a location where an iPhone X is available and if you're lucky enough to find one, order it right away to pickup at that location. That's how I did it with mine :)

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I travel to if city on December 2, do you have Iphone X 256 silver? what is its price? Official in Spain. Thank you.

Juan José Guillem Gamón | Feb 4, 2018
Felipe Talavera | Feb 5, 2018

The price is going to be the same as it is online. $1149

Is the iPhone x on display at this location?

John Imburgia | Feb 4, 2018
Yishai Weinstein | Feb 5, 2018

These answers are crazy. 100% no. No Apple product is on display before launch.

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Is there accessible entry for customers in wheelchairs?

Margaret D Gainer | Feb 4, 2018
Mary Warren | Feb 5, 2018

Yes the entry is wheelchair accessible

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Do y have a Spanish operator? I need a appointment in order to repair my mac book

Jaime Orrego | Feb 4, 2019
Quin O'Brien | Feb 5, 2019

Most US companies offer an option to communicate in Spanish.

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How do I set up an appointment at an Apple Store?

Carlos Montoya | Jan 13, 2021
Chelsea Foxwell | Jan 14, 2021

Go to support.apple.com, log in with your apple id and select service, then input your zip code or location

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Can I come early 1day to pick up my phone..

Helen P | Dec 5, 2020
Maria Ruiz | Dec 6, 2020

I think it opens it 10:00 Am

I have an iphone that was purchased through Xfinity and it was dropped and ran over by a car . I have a 1 year warrenty with Apple . Can I take it to the Apple store for a replacement

Phyllis Evans | Nov 5, 2020
Zakee Goliak | Nov 6, 2020

Depends on the warranty you have, is it an Apple Care+ or an Xfinity one?

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My WiFi n Bluetooth is grayed out , can they fix this at this location?

Tina Jefferies | Nov 5, 2020
Sumitra Mitra | Nov 6, 2020

Yes. But I would suggest calling Apple customer service. They will first try to troubleshoot your problem and if it can't be fixed over the phone, they'll give you an appointment date at the Apple store. They don't allow walk-ins because of Covid19 restrictions.

Hi, bought last november a iPhone 10 pro with applecare before returning to the Netherlands (Europe) Now my iPhone internal camera for face recognition is proven broken. Apple europe does not accept applecare USA who do i turn to?

marc ten Broek | Nov 5, 2020
Jose Guzman | Nov 6, 2020

Applecare USA, ship the phone.

How can I book an appointment

Brian Jenkins | Oct 6, 2020
Adrian Hamel | Oct 7, 2020

If you go through this link, you can setup an appointment and reserve your time slot for the genius bar. https://getsupport.apple.com/?caller=arshw&locale=en_US&storeID=R035&lat=41.88929&long=-87.6237

Can you enter the store to see products?

Mariano En USA | Sep 6, 2020
Pranav Karra | Sep 7, 2020

Yes. Of course. To my opinion Apple has the most interactive stores. You can browse and play with all the products.

About How much is it to fix an i pad 6th generation screen?

Desirae Williams | Sep 6, 2020
Roz Hosea | Sep 7, 2020

I don't know I went and got a replacement phone. I will say if you have Apple care it will be reasonable.

how can I set up appointment of a guidance on transferring music from my laptop to Iphone?

Matti Shalev | Apr 9, 2020
Ryan | Apr 10, 2020

Look it up

do you have any info on my broken screen its not broken but the screens black of how to fix it

Trenton Patterson | Apr 9, 2020
Samuel Miller | Apr 10, 2020

I'm not sure of the process because every phone situation is different. Call ahead but I'm sure they will need to see it.

Do you do battery replacements for MACBook Pro Retina 2015 on-site or do you send it out? Thank you.

Martin Bernstein | Mar 10, 2020
Samuel Miller | Mar 11, 2020

You would have to call in.

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What's the price for an iPhone 7 or an iPhone 8? full price

Abelardo Neri | Mar 10, 2020
Eva Chavez | Mar 11, 2020

Not sure, just went for repair

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Can a battery replacement repair an I PAD? I pad is about 5 yrs old

N McNally | Feb 4, 2020
tech king | Feb 5, 2020

No

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appointment for battery placement of my iphone7

Paul Saltzman | Feb 4, 2020
Tomy Thomas | Feb 5, 2020

Is that a question or a declaration?

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How much to replace Apple Watch battery for series 1? Not under warranty.

Chulita 89 | Feb 4, 2020
Tomy Thomas | Feb 5, 2020

It will cost $199 at Apple shop.

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Can I just 'walk in' for service and questions?

Robert Costello Jr. | Feb 4, 2020
Tomy Thomas | Feb 5, 2020

Yes, there are many people to assist you.

can i be helped to set up a new device at this store?

Dennis DeCapri | Feb 4, 2020
joel berman | Feb 5, 2020

Yes, you might need to pay

Do you have in stock in your store refurbished iPad Pro 12.9" 64Mb or 11" 64Mb to purchase? Thank you Kind regards, Ana

Ana Veselinovic | Feb 4, 2020
Jane Reynolds | Feb 5, 2020

Call the store directly?

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Is it true that iPhone users can go to the Apple Store and have a screen protector put on perfectly by a machine for free?

Imani Price | Feb 4, 2020
Lana | Feb 5, 2020

Yes

Does this location have a parking lot

Angelique Mccoy | Feb 4, 2020
Edward Zievinger | Feb 5, 2020

No. But nearby are self parking garages.

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If we mis located the iPhone and it’s powered off. Can you still locate it?

Joselyn Martinez | Feb 4, 2020
Mcguire Tabby | Feb 5, 2020

Maybe your last location.

How much is an IPhone 8 plus in gold.

Villain | Feb 4, 2020
Pedro Sivira | Feb 5, 2020

599$ 128 G

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Do they have trade in for iphones?

Alexander Shlyakman | Feb 4, 2020
Mohamed Ali | Feb 5, 2020

Yes . Please check by phone or email

Hi there! I wanted to know if I received my cell phone (iPhone 6s plus) that is locked to change it for an iphone x

Paula Mendelson | Feb 4, 2020
Rashaun L. Patterson | Feb 5, 2020

Is cost $599.99

Please, how can I get a new battery for Macbook A1502 (2013)? Is possible to buy in the Apple Store at Michigan Ave?

Jerônimo Mendes | Feb 4, 2020
OnePicksPlays | Feb 5, 2020

Hi Sir, They might not have it in a store cause it's a old model but try looking online and if it has a model number you probably can find it on Amazon or any online shops also try to call Apple and tell them they might have a few call the store you looking for and they will take it from there Also if you can check out my YT: OnePicksPlays, and subscribe it it will be very appreciated ,Damien

Can i get my beats fixed there

Javeon Royal | Feb 4, 2020
Darshan Patel | Feb 5, 2020

Yes

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How can I unlock a disabled iPhone

Sheree Dye | Feb 4, 2020
Abdulghani Elfurtia | Feb 5, 2020

Check Apple store, or you can call them anytime.

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Hello, I travel to Chicago and would like to change the iPhone 7 for an xs can this change be made there?

Daniela Perez | Feb 4, 2020
Raymond King | Feb 5, 2020

He had to use Google Translate. on my Android ... it's an Apple store that should be able to meet all your needs.

Do they fix charging port from beats? My beats haven’t been charging and I’m wondering if i could get them fix ?

Yessica Enriquez | Feb 4, 2020
Jonathan Stein | Feb 5, 2020

They will take them and send them into corporate for repairs. Most likely you will receive a replacement pair at no charge a few day later that will be shipped directly to the store as was the case for me but I can not recall ever hearing that anyone was ever charged for faulty headphones. The store just replaced my fully loaded apple watch for free with a brand new one in a wrapped brand new box at no charge to me at all. If the headphones are a model that no longer is being sold, they still have a replacement in their warehouses but my best guess is that apple will replace the model with an upgrade and a new warranty. GOOD LUCK! ~ACE

Can I get my Glass repair on my phone there and how much it cost

Yolanda Martinez | Feb 4, 2020
Sunil Palakurthy | Feb 5, 2020

Yes, depends on the model. If it is iPhoneX or newer >500$

How much does it cost for a battery replacement at apple ?

JOHNTRAIL EARVIN | Feb 4, 2020
Machou T. | Feb 5, 2020

If your product is under warranty it is free. If not the price can be hefty.

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How much is the cost of used apple iphone 8 plus 64 gig

timothy alfred | Feb 4, 2020
William Arndt | Feb 5, 2020

Far as I know only new items at headquarters

I live in Brazil, I got an iphone from my mother-in-law. I lost the receipt and I need a new one to carry out the repair in an apple store in Brazil

Marina AugustoToppino | Feb 4, 2020
Dennis Gonzalez | Feb 5, 2020

Are you asking something?

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I can have a payment plan if I want unlocked iPhone X from here?

olujide lawal | Feb 4, 2020
Ben D | Feb 5, 2020

Yes, but why do that to yourself. Get an Android Pixel instead

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CAN I GET ONE FREE

jessica Black | Feb 4, 2020
Juli H | Feb 5, 2020

U mean 🍎 for free? Sure...😅

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Can I buy a singular airpod

Obito Uchiha | Feb 4, 2020
Carlos Ballesteros | Feb 5, 2020

Yes

How much does a IPhone 7 charger cost. ?

Joseph Gatewood | Feb 4, 2020
Paul | Feb 5, 2020

About $30

What is the sales tax rate on products here? Specifically for the MacBook?

M J | Feb 4, 2020
Darshil Hirpara | Feb 5, 2020

10% in Chicago downtown

How can I arrange a battery replacement for my Macbook? How long does it normally take to execute the replacement?

Adrianna | Feb 4, 2020
Eshan Mahale | Feb 5, 2020

Usually battery replacements take a day or two(most of the time you get your MacBook the same day) depending on the availability of the replacement right away. You can book an appointment online and then head straight to the genius bar or someone who's standing at the door who'll lead you to the genius bar. You can also apply through mail ins but that takes about 4-5 days to ship it back. You can check more on https://www.apple.com/support/macbookair/en/battery_body.html

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Do you just repair iPhones or do you do smartphones also?

James Turner | Feb 4, 2020
Samm Bee | Feb 5, 2020

They only sell and repair apple products.

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My apple ipad screen is cracked really bad. Where do go to replace it?

Sharon Gary | Feb 4, 2020
Fred | Feb 5, 2020

Apple Store.

Can I bring my 2011 Imac into the store (with a broken graphics card) and get help taking things off the hard drive?

Matthew Petrich | Feb 4, 2020
Polo Navarro | Feb 5, 2020

I think they can help but call to be sure. Also to make the appointment.

How do I find the man who helped me, Juan? I chickened out & didn’t give my number (other than when he asked for the ID)... help me this Valentine’s Day! 😂❤️ (But I’m forreal. He was 👍🏼)

Kaccey Skrbec | Feb 4, 2020
Editor | Feb 5, 2020

Just walk arround the store by the time you were the last time and maybe you will find him (your valentine). Good lack!!!

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I bought a I watch 3 with cellular last June 2018 but the battery was running out so fast sometimes it only last 1/2 day , I don’t used it much no texting only received a few call. What do I have to do now?

Jimmy Pham | Feb 4, 2020
L A | Feb 5, 2020

make an appointment at genius bar and I'm pretty sure they will fix this problem! https://getsupport.apple.com/?caller=arshw&locale=en_US&storeID=R035&lat=41.889290&long=-87.623700

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Do they accept cash ?

Porscha Martinez | Feb 4, 2019
Editor | Feb 5, 2019

I think so. It should not be a problem.

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I have insurance on my phone and my head phones don’t work, are they covered with my insurance?

Tanja Shoals | Feb 4, 2019
Ray Chiu | Feb 5, 2019

What kind insurance you bought, if is apple care. I think they do.

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How can I reset my password

Jenipher Cardine | Feb 4, 2019
Asher Grossman | Feb 5, 2019

Yes. Everything you would do at the store, you can do on your own. They can't do it for you

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Do you have iPhone 8 in stock for me to purchase tomorrow 12/24?

Vincent Nuccio | Feb 4, 2019
Rod Ferrari M | Feb 5, 2019

You need to call store for specific availability. Its Holidays season.

Can i buy iphone x with a credit card

adeniji babajide | Feb 4, 2019
Asher Grossman | Feb 5, 2019

The iPhone x is no longer sold. The iPhone XS is the new generation, which is the same price (1000 USD) and you can buy it with a credit card at an Apple store, online, or other places. Hope this helped!

The speaker in my 6plus isn’t working how can I get it fixed

Chey Mckenzie | Feb 4, 2019
Lane Lareau | Feb 5, 2019

I would either bring it to the store or call customer support.

Is there parking

Edie Green | Feb 4, 2019
KG Schneider | Feb 5, 2019

No. Alternative. Park underground at the Millennium Park garage and you can take a short bus ride northbound up Michigan avenue that will drop you off in front of the Apple store.

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There is a parking place?

Pablo Adam | Feb 4, 2019
Lane Lareau | Feb 5, 2019

No, there is need to park at public parking.

Is any apple store still selling out iphone 6?

Meganath Reddy | Feb 4, 2019
Asher Grossman | Feb 5, 2019

I don't think so... You would have to buy it from Amazon, eBay or something like that. As the iPhone 6 is a couple years old, Best buy probably wouldn't have it either, but you can still check. You can still buy iPhone 8, which is basically the same but with more features. (Has a home button, but has wireless charging, 3d touch, 8+ has portrait mode and 2x zoom)

Do the apple store take visa debit cards?

Goku san | Feb 4, 2019
Ricardo Cortez | Feb 5, 2019

Yes.

How Much Will The Bill Be Every Month For A Iphone 8 Plus 64gb?

London T | Feb 4, 2019
Ray C | Feb 5, 2019

$29.16 for 24 months for Verizon.

I canceled my Monthly iTunes account, all,of my music in my playlists is gone . I can't believe that happened. Hundreds of song where can I find them ? If I sign up for ITunes again will my music come back ? All of my Shazam songs are also gone

Cindy Fabbri | Feb 4, 2019
Maher Elhelw | Feb 5, 2019

Don't know honestly

Is here parking ?

Joseph Sladick | Feb 4, 2019
Bully Rankz | Feb 5, 2019

Saw no parking

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Charger chord won't stay in phone. New chord or what? Was working and gradually started slipping out until it won't stay at all.

William Griggs | Feb 4, 2019
Sui Ble | Feb 5, 2019

How old is your phone? If it is under warranty, they'll replace it if it is found to be faulty. I had one replaced a few years ago for that very problem. If your device is out of warranty, you may buy a new one.

Do you have iphone xs model A2097 or A2101?? plz

Ernani Yamato | Feb 4, 2019
Jennifer Shih | Feb 5, 2019

No

If I bought a pair of headphones 2 months ago and one side stops working can I turn those in and revive another pair for free

Raven Crayton | Feb 4, 2019
Doris Grernlaw Stewart | Feb 5, 2019

You need to call apple and explain what's going on and taje it from spple usually good about replacing or repairing if it csn be fixed if it can't they usually replace it make that phone csll as soon as possible

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Can I make a reservation on an iPhone and pay when I go to the store?

Kelly Yuki | Feb 4, 2019
Christopher Abbott | Feb 5, 2019

No need

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One question, do you sell headphones for iPhone 7 here? Please 😩

Leandra Pabellon | Feb 4, 2019
Sui Ble | Feb 5, 2019

Yes

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how do i delete a print job before it prints

Bill Cunningham | Feb 4, 2019
Sui Ble | Feb 5, 2019

Depends on the printer.

Do u have refurbished watches?

Sarvegari Abhishek Reddy | Feb 4, 2019
Sui Ble | Feb 5, 2019

They have refurbished watches online.

How much will a iPhone 6s plus cost? At this apple store.

Nakiya Bennett | Feb 4, 2019
Sui Ble | Feb 5, 2019

Currently, iPhone 7 is the oldest you can buy directly from Apple, including refurbished.

My Macbook Pro is affected by adware and malware. Can you solve my problem if I take my Macbook to you,

Mallik Sharma | Feb 4, 2019
Angela Foster | Feb 5, 2019

No it's not a apple product, there is a mac store in Nordstrom mall street level in Chicago

can a phone company lock you icloud.

tracee smith | Feb 4, 2019
Sui Ble | Feb 5, 2019

No

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What price iPhone 7?

Lucas Castro Orige | Feb 4, 2019
Sui Ble | Feb 5, 2019

Varies depending on memory. Prices are easily found online. $449 for 32gb $549 for 128gb - found online. Plus tax.

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I have an iphone 7 that i receny got on ebay i was wondering how much would it be to delete the original owner's account

Daniel Rodriguez | Feb 4, 2019
Ali Tahiri | Feb 5, 2019

Do a factory reset. A local store will show you if you cannot find it in settings

I replaced my iphone 6 battery in Singapore on 6th June 2018. Still have problem. Can I get support in Michigan Avenue store in Chicago, Illinois?

Narinder Singh Ichpunani | Feb 4, 2019
Kanth Vallepalli | Feb 5, 2019

I think they have a 90 day warranty on repairs. Battery should be part of it.

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Is there parking available here?

pascual delgado | Feb 4, 2019
Brenda Alexander | Feb 5, 2019

Yes! U have 2 pay 2 park

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Has my order arrived yet? Purchased 5 days ago online.

Michael Thompson | Feb 4, 2019
Quin O'Brien | Feb 5, 2019

This is a public forum. You'll want to contact the store directly.

Can i bay Iphone x with the free sim card

Rexhep Hoti | Feb 4, 2019
Nightclub Connection | Feb 5, 2019

Yes

how can i change my apple store from the lebanese to the american store without losing my apple music subscription?

Ragheed Saoud | Feb 4, 2019
Nightclub Connection | Feb 5, 2019

Call your carrier

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How much iPhone x on 64,128,256

Yusuf Shoole | Feb 4, 2019
Au Yong Hoong Jun | Feb 5, 2019

Check the official Apple website. Tax is different in every state.

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Do you buy back apple products??

Patrick Frazier | Feb 4, 2019
Sui Ble | Feb 5, 2019

No

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Does the Apple Store downtown Chicago on Mich Ave take appointments to change out batteries in iPhone 6?

Kirk Wuerfel | Feb 4, 2019
cody tate | Feb 5, 2019

Yes they will

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can i change an iphpne 5 for an x?

Luizette Davini | Feb 4, 2019
Sui Ble | Feb 5, 2019

You can certainly buy an iPhone X. Get a discount because of trade-in? You may certainly ask. Be prepared to pay the full price.

How can i get an iPhone unlocked that's not mine

Jessica Wade | Feb 4, 2019
Sui Ble | Feb 5, 2019

Ask the owner for the iTunes password. Not possible? Okay, you're out of luck. If it isn't your iPhone, why SHOULD you be able to unlock it?

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My I phone 7 plus screen just feel to the ground and has shattered. How much does it cost to replace? Thank you.😊

She Sho | Feb 4, 2019
Golden Eagle | Feb 5, 2019

Probably the range is from $130 to $300 if not over.

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Recently purchased an iPhone X here, but i didn't get a receipt as the seller told me that they will email it to me. Still waiting for the email for over a week now. I live in Europe btw so it's not an option for me to go back in person.

Imre Kurucz | Feb 4, 2019
Alaa Al-Omari | Feb 5, 2019

Your only option is to have a photo for your device that shows the serial number and to send it to the shop that you have bought the phone from

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If something is wrong with your iPhone can i take it up there to get a new phone if y’all can’t fix it and if i don’t have any insurance and if i didn’t buy it from u guys

Nyla Rucker | Feb 4, 2019
Sarah Sadiqaphoenix | Feb 5, 2019

Take the phone to them to check it first and they will advice you on what to do next

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IPhone is disabled but won't go into IPhone recovery mode or go to iTunes screen ?

Deborah Willis | Feb 4, 2019
tony foster | Feb 5, 2019

Take it to the apple store.

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I HAVE LOST MY BILL AND INVOICE OF MY IPHONE . HOW DO I GET A COPY?

nidhi pawar | Feb 4, 2019
tony foster | Feb 5, 2019

Contact apple.

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Do I have to make an appointment to buy a phone and transfer all my data onto it?

Linda McCarthy | Feb 4, 2019
Leslie Morrin | Feb 5, 2019

I would, we walked in just to update, they were busy, it took 3.5 hours!

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Updated my iphone 8+. It restarted and now the touch screen wont work.

Monica Gonzalez | Feb 4, 2019
Zan. | Feb 5, 2019

This is not a place to ask questions about diagnosing Apple products. Please contact Apple for any repair needs. Thank you.

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My phone is very hot

rose herndon | Feb 4, 2019
Sui Ble | Feb 5, 2019

Stop using it. Take it in for repair. Good luck.

my phone went blank does not turn on at all

Jackie Ortiz | Feb 4, 2019
Sui Ble | Feb 5, 2019

Take it in to Apple store for evaluation. Try different charger if possible.

My watch is flashing the Apple logo sign And won’t boot up what could be the problem ?

kevin griffin | Feb 4, 2019
Zan. | Feb 5, 2019

Please try the Apple store or call their support line. This is a section for questions about the location, not a line of support for Apple products.

What can I do when my i phone 6 freezes

Patricia Hamilton | Feb 4, 2019
Tashenia Love | Feb 5, 2019

Possibly take it to Apple.

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My contacts and pictures disappear after the latest IOS update. Can it be recovered?

Faith Fields | Feb 4, 2019
Maged Samuel | Feb 5, 2019

yes it could

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I need an appt

Maribel Nodal | Feb 4, 2019
Nic M | Feb 5, 2019

No appointment needed. You can walk in.

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I need an appointment at the Apple store on Michigan Avenue in Chicago. I am having problems with my iPad. I am going to Chicago for Easter. I will be there from March 30 till April 4th.

Carole Wolpers | Feb 4, 2019
Simerpreet Singh | Feb 5, 2019

Go online and book it

My iPhone 6 is completely black and won't turn on anymore, how do I schedule a repair?

ChiRaq Finley | Feb 4, 2019
Belle Lopez | Feb 5, 2019

Apple's website enables you to schedule repair at Apple's Store or Best Buy.

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Do I need to schedule an appointment at the Apple store on Michigan avenue in chicago in order to have my i-phone 6s battery replaced?

Belle Gordon | Feb 4, 2019
Andrew Negru | Feb 5, 2019

You can do both either walk-in or schedule an appointment

I have to make an appointment to fix my iPhone screen?

javier Juárez | Feb 4, 2019
Sui Ble | Feb 5, 2019

You don't HAVE to, but it is easier and faster if you do.

i would like to make a reservation to get a new battery for IPhone 6 at the Michigan Store. What is the telephone number?

Sara Pitcher | Feb 4, 2019
Luana Canal | Feb 5, 2019

I do not know if you have a phone number to book, probably going to the store and you can

My Screen was totally destroyed on my iPhone 7. Can it be fixed and how much? Will this alter the trade in value?

ChildrenOfItsRealOutHere Yahi | Feb 4, 2019
Luana Canal | Feb 5, 2019

you can go to the store in michigan and order the concert. it sure is expensive, but a completely destroyed screen is impossible to use. loses market value with certainty

Do you guys charge too reset iphone 6s

Theius Cavanero | Feb 4, 2019
Ed Vera | Feb 5, 2019

I would call and ask the store. The questions here are not monitored by Apple just the google maps community.

How do I fix I pod touch 6 not turning on or rebooting?😕📱

Tia | Feb 4, 2019
Nic M | Feb 5, 2019

Take it into the Apple store and they will repair it. One is on Michigan Ave in Chicago and other in Orland park Il

Are dogs allowed at this location?

Meredith Bailey | Feb 4, 2019
Sui Ble | Feb 5, 2019

Service dogs, yes. Your pet. No

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I am in town need battery fixed if I come in can you fix it? No store within 30 miles at home? I am right down the street.

R H | Feb 4, 2018
Maged Samuel | Feb 5, 2018

Please check online first if you are coming from far!

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Can you recommend the best software needed to use the iPad for reading music?

Janice Misurell-Mitchell | Feb 4, 2018
Siddarth Menon | Feb 5, 2018

Apple Music

HOW LONG IS THE LINE WAITING TO CHANGE MY IPHONE BATTERY ?

Jack Bock | Feb 4, 2018
L. Ski | Feb 5, 2018

Today the wait is long.

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do i need an appointment to replace battery on my iphone 6 or just go to Michigan ave. store???

Frank Kornacker | Feb 4, 2018
Luc Renambot | Feb 5, 2018

Setup appointment online is easier

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You guy repair crack screen?

Armando Martinez | Feb 4, 2018
Marco Laure | Feb 5, 2018

I don't believe so but they will replace the whole phone if its under warranty or if you purchased Apple Care and still active.

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I need in person training on my iphone 7. I want to make an appointment at the Michigan Ave store in Chicago on 12-22. How do I do that?

Pamela Harman | Feb 4, 2018
Junior Andrade | Feb 5, 2018

You can try making an appointment for the genius bar online

Is iPhone X available, if I come in this afternoon?

Sangeeta Reddy | Feb 4, 2018
Peter Knuerr | Feb 5, 2018

They should have it

How to make an appointment to activate a new iphone X at the Michigan Avenue store in Chicago

John Obeman | Feb 4, 2018
Floris Buijs | Feb 5, 2018

You probably can

Where can I park here?

Neil Ham | Feb 4, 2018
h berg | Feb 5, 2018

Maybe at any of the hotels in the area. There is no public lots close by

Are you dog friendly?

William Shipley | Feb 4, 2018
Gouda Nation | Feb 5, 2018

Definitely dog friendly. There is an Instagram account for proof

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I need help what my iPad

Sam Bellamy | Feb 4, 2018
Leslie Garner | Feb 5, 2018

Make an appointment with the expert bar.

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Are they giving free iphones

Tiffani Madkins | Feb 4, 2018
L Larson | Feb 5, 2018

Yesterday they were all free

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Restaurants close by

Gwendolyn Sykes | Feb 4, 2019
Quin O'Brien | Feb 5, 2019

Tons.

Are the apple airpods compatible with Android phones

Ricky Wright | Feb 4, 2018
Sergey Dunaev | Feb 5, 2018

It work with Android. It work on my Google Pixel XL but some functions are limited.

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Do I have to set up an appointment to have a phone repaired?

Robert Dancy | Feb 4, 2018
Sam Aaron | Feb 5, 2018

They'll see you as a walk-in, but there's no guarantee that you'll be helped quickly since everyone with an appointment will be in front of you in line.

Do I need a reservation for the Genius Bar on a weekday?

A Google User | Feb 4, 2018
Dj Pollo Outbreak | Feb 5, 2018

Probably so...

My phone is XI. I restored my Phone backup. It cannot turn on. I connect with iTunes, and update it to 14.6. BUT it still cannot turn. What should I do? I wand to go the apple store to repaire it. Do I need to make an appointment?

joseph xian | Jul 16, 2021
mark winogrocki | Jul 17, 2021

Yes you should make an appointment with apple in person

Is the genius bar open?

marilynn rochon | May 17, 2021
Francisco Campos | May 18, 2021

Yes, You need to set an appointment via apple webpage

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